Metropolo Krakow by Golden Tulip

Exceeded my expectations! Super convenient location, right next to a tram stop. The hotel environment is also very good and quiet. Housekeeping daily. There's a kettle and tea bags in the room, which is great for anyone who likes hot water or making tea. I'll definitely choose this hotel again for my next business trip.

Pretty good! The room was spacious and cool, and the cleanliness was also decent. The only thing was that the elevator had a strange smell, I'm not sure why. But the room itself had a fridge. Overall, the room was fine, actually very good!

The hotel is decent for its price. However, it's quite a distance from Krakow's Old Town. The breakfast is excellent, considering the price. Overall, we're satisfied, but it would be good if they could fix the issue with the room doors. They close abruptly and make a lot of noise, constantly interrupting our rest. Additionally, a smart TV would be preferable. Finally, we requested a wake-up call service for two days, and it wasn't provided either time. As a result, we missed a pre-paid excursion one day. Interestingly, they did call us for check-out later. It would be beneficial if these points were taken into consideration to improve the quality of service.