"Arrived and showed to my room by a very helpful friendly young lady, room was immaculate very comfy bed, came down for dinner service was a little slow but they were very busy so understandable. Again very friendly helpful staff, food was spot on big portions. Came down to breakfast and again really helpful young lady, breakfast was perfect! highly recommend this pub."

"My partner and I have stayed at Gravesend Travelodge every 2-4 weeks for five years. We have always had excellent experiences—until our most recent stay. We were checked into Room 104, which best meets my needs as a wheelchair user with multiple health conditions. After almost an hour of us being settled in this room, we were informed that management ordered us be moved due to “maintenance issues.” The room was perfectly fine while we were there. Being forced to repack and relocate to another room caused considerable physical strain and distress. I cannot imagine an able-bodied guest being told to move after already being settled. What made matters worse was the room we were relocated to had maintenance issues, as the AC/heating unit made loud banging and water-filling noises all night, making it difficult to sleep. After five years of consistently outstanding stays, this experience was very disappointing and extremely distressing. There was a lack of empathy or regard towards my accessibility needs. I hope that this is taken seriously, no guest, disabled or otherwise, should ever be treated in this manner."

"Female travellers shouldnt make attempts to book this property,in the wee morning hours of 16th.08.26. Unidentified intoxicated male came to my door,started aggressively manipulating to open my door,i alerted him there was someone on the inside,he proceeded to do this for another 5 minutes,they claim staff are available 24/7! No they arenot. I had to ring the police to come - another 10 minutes went by before staff presence was noted! Do you know the amount of damage that could have happened in those 10minutes! Please for your own wellbeing and safety, avoid the cheap priced hotel.i struggled to sleep after that incident. This was also the dirtiest hotel i have been too, so far I had a sneezing fit when i walked in till i discovered what was on the beds and under.see pictures below."

"Absolutely miserable and rude receptionist when we arrived. Told I had to park for parking which I didn’t know about then grunted and waved to a machine across the hall. After I paid she told me there was a discount code. Then said it was too late to use it and she couldn’t help me. Awful service. The shower was filthy and cracked. The hotel weren’t interested and the receptionist then lied and said she tried to help me! Do they really think I would willingly pay more if I knew I had a discount. Couldn’t even have a shower and got a cleaning fee refund from trip. Will not be back. Awful place. The breakfast staff were lovely this morning, the night receptionist clearly hates her job."

"The bathroom shower takes 10min to warm for 2 minutes"

"The room is nice, it is great for a short stay!"

"Very comfortable place."

"Air conditioning was not working at in side room temperature was 27c ask the receptionist they said the whole building air con not working tonight."

"Not usually one to leave a review but had a bad experience at this hotel which was completely turned around by the kind and helpful staff. Because of the way it was dealt with I would definitely stay again, thankyou to all staff."