Hotels Near Jamestown Plaza Shopping Center in College Park

The hotel is good, but I really want to comment on Ctrip here. Most of the US trips about this month were booked in Ctrip, and there are quite a few real problems, but it is more worth mentioning that Ctrip's services. 1) It is easy to make a call. No matter when, the call will be answered manually, instead of fooling you like a lot of customer service machines. 2) In Ctrip booking hotels, air tickets and other layers of protection, there will be problems Ctrip will solve, do not have to go and negotiate with those who speak English. People in different countries will encounter various problems, but as long as they are in Ctrip, it is good to call them. Although the ordered products will have unexpected problems, such as this time actually booked a hotel that is not open, but Ctrip has actively changed to a better hotel. Although it has caused inconvenience to myself, it is understandable that I think Ctrip is so far away. 3) If personal losses are caused by the inconsistency of the information on the website, Ctrip will pay the indemnity and will arrive soon. Ctrip's quality service makes our trips very safe and we don't have to worry about problems. Suddenly I found that many companies in China have done much better than the United States. Ctrip is cheering and supporting you.

The farthest hotel from the skytrain hotel station, but only a 2-3 minute walk. If you have a lot of luggage, you can also call a taxi to pick up and drop off at the station. The room is large and clean, the water is hot enough, and there are 2 free small bottles of water. The sound insulation is very good and not noisy at all.

This type of room booked by Ctrip must avoid the third floor. When I entered, I smelled a so-called cigarette smell and immediately asked to change rooms. The front desk said that many people smoke on this floor 😅... The hotel only has a small train next door to the airport. It is not very convenient if you have a lot of luggage or it rains.

The proximity to the Atlanta airport was amazing! We walked out the front doors of the hotel, turned right and we were at the FlyTrain station next door. Once on the FlyTrain, the very next stop was the airport. We were able to get from our hotel room to baggage check-in, in 7 minutes. The rooms are completely sound proof. We could see the airplanes, but couldn't hear any noise. We didn't want to eat at one of the neighboring hotels so we got in our car and ten minutes away we found many great eating options such as Olive Garden, Panda Express, etc. Our room was perfect for our family of 5 with two beds and a trundle bed under the sofa. Everyone we encountered on the staff was professional, helpful, and friendly. We would definitely stay again if we have a flight out of Atlanta. There were a couple minor issues we had with the hotel. The room design is sleek and modern, but the bathroom doors have translucent windows so in the night when someone gets up to go to the bathroom, they turn on the light in the bathroom, and it shines through the window into the sleeping area. Whoever designed this was thinking only of the aesthetics and not the practical aspects. The showers have large pump style bottles of shampoo, conditioner, and body wash. The conditioner was out. Our room was only supplied with one trash can liner, yet there were three trash cans. Our kids were disappointed that there was no swimming pool. We were told it was covered over to make a business meeting room. We got to the hotel early in the hopes of swimming so that was a disappointment. There really isn't anything to do in the hotel that is appealing to kids and teens. Also, no waffle maker at the hotel breakfast.

Lashanta at front desk was professional and helpful. When she heard about an issue with the parking (separate contract co)- she immediately came out and walked me outside to resolve issue, even though parking is not Marriott. Well done Lashanta! We stay here several times a year e route to travel and I really like pool and fitness center. Shuttle is very reliable and the bar food in restaurant is decent. Beds are the lowest (close to floor) of anywhere I’ve ever stayed and I don’t understand that choice - especially for tall folks. Room was clean

We have stayed here multiple times & always come back. It’s clean, comfortable & trendy. My only complaint is the restaurant doesn’t have enough food options. I’d like to see a larger menu.

Where to begin,… Let me preface my review by saying that my status with Marriott is Titanium Elite and I’m Hilton Diamond at the same time. I travel a lot with work. So I cash in a few points on my way down to Florida with the wife…. And the Westin ATL Airport fit in that schedule due to convenience. Now for the goodies. Cold water shower at 6:30 AM,.. and it wasn’t intentional. It was cold. The front desk clerk that I went to see (in person) had zero knowledge of the water situation but offered to send someone up to my room to check. Ha. Like I don’t know how to turn on the shower properly. Are you kidding me? I stayed calm. How about some urgency to contact “facilities right away” and then promise to call or text me with the status. No, just a “sorry about that. Very Poor service. Then over to the coffee where I had 1 regular coffee in the room and 2 Decafs (who does that?). One of the creamers was out of date by the way. Nice touch. And now for my pillow issue. I really don’t like to complain,… I rarely write hotel reviews,.. but seriously, the feather pillows were so impossible. At 2am, I combined 2 pillows into 1 pillowcase because the feather fluff was just gone. These things don’t last forever. But back to the water situation,… 1 hour after my front desk meeting, the water in the sink is getting warmer so I can shave,… not hot,… but promising. Where’s my contact from the desk? Nice. The door to the bathroom is as thin and “tinny” as a 1970s solid bedroom door. Obviously a cheap replacement when the original door had to be removed. Cheap wood doors like this are loud and also peel (like this one did) at the bottom due to the moisture and use. Are you getting a picture here of the situation? Have I mentioned that the shower dispensers for bath wash and conditioner were completely empty? 1 bar of soap in the room. Good thing the water was cold or that would have been a problem. My advice,…. keep moving down the road or up the road, whichever direction you are heading. The Marriott brand is better than this. Service and quality are suffering in many areas these days,..but at this Westin,… It’s just gone.

Nice hotel

Overall, a good experience. The front desk was very nice and quick, our room had a crib as we requested. Very clean hotel with good service. The hallways are sad looking and dated. Bathrooms need an upkeep as well with the walls/tub/faucet. With a facelift, this hotel could be excellent! ***If you do long term airport parking, there are TWO Courtyard by Marriott... there is a South Road and another one. Make sure you don't get on the wrong shuttle like we did...

The room had a pissy smell and the carpets had a smell they need to change the carpets on the floor, no continental breakfast , no ice . The pool are wasn't open it look a mess . The service was ok .but when you call the service desk no one answered. You had to go downstairs