Hotels Near Mill Pond in Cotswold District

I used the lis hotel as a base to visit with friends. Hotel was great, staff were friendly and helpful and the room was spacious and well laid out. The breakfast was comprehensive, nicely cooked and hot, the fruit and pastries were fresh and the coffee was fab. I will definitely use this facility again I will definitely stay here again.

We stayed in a signature room, when I opened the door the room was so small that the door would only open half way as it was so close to the bed. You need to be slim to get in these rooms, and don't take a suit case or you will only be able to get it into the room turning it sideways. The rooms are fine nice decor but very dark due to the scaffold outside the window. The Hotel phoned me a week before arrival to say the courtyard was closed due to works going on but never mentioned the scaffold. Whilst we were at breakfast the workers on the scaffolds managed to open two of our windows and decided to sweep dust and rubbish around on the scaffold which started to come into the room. We also had to put up with disgusting foul language from the workers. We told the lady when we booked out, she said 'Oh deer, hope your next visit will be better` never again. These people are amateurs and should have never let those rooms with the noisy works going on. However Breakfast is good.

The hotel is generally very good. The staff are all very helpful and the food is of good quality. The issue we had was that two hours after our arrival at the hotel, my husband decided to take a shower. Due to the hotel not providing any nonslip mat either in the shower or on the floor, and the fact that the shower tray did not have a lip meant that the water came out onto the floor which made it very slippery indeed. This had obviously happened previously as the bottom of the fire escape door in the bathroom was clearly rotted at the bottom through water ingress. The only item the hotel had provided was a small towelling Mat which he put on the floor and obviously it was no use against the very slippery water covered floor and he fell awkwardly, causing extensive swelling, pain and bruising to his elbow and arm. I contacted reception to have this put into the accident book and ask for a first idea and We were given ice to put on the elbow to ease the swelling. We were also offered a different room but were told it would not be a feature room, which we refused as we had paid for a feature room. My husband is disabled in any event and during our short break away he was unable to sleep much at night due to the pain in his arm, which worsened when we arrived home. The night this happened, he didn’t feel like eating in the restaurant so we asked if we could order from the bar. The hotel bought bar food to our room and I was a little surprised to see they had still added a service charge onto the bill for that evenings 2 sandwiches and coffee. We stayed for a further three days, as planned but did not use the shower again during our stay.

Our third stay at the Wheatsheaf in the past couple of years, and as usual it did not disappoint - from the yummy full English, to the comforting sight of other guests' friendly doggos calmly ignoring the waft of bacon from our table. We had family dinners and family breakfasts (for 7 in a cosy private room) and all were delicious and gave me plenty of fuel to counter the comments I get in the US (where I live) about British food. The daily fresh baked treats were a lovely touch to our very comfortable room. We'll be back!

Stayed here for one night this weekend. Had such a lovely and memorable stay. My sister advised the hotel that it was my birthday and they really added the personal touch to make me feel special. Special thanks goes to Erin in the spa who was so lovely and welcoming, he is a real asset to your hotel. Our room was lovely overlooking the gardens. Great location to explore Cheltenham as only a short taxi ride away. We had a spa treatment and used the pool area which were all nice. All staff we spoke we were friendly and welcoming. The cookie on arrival is also a nice touch. I would definitely return to this hotel 😊

Decent budget place for a short stay. However if you are looking for something really nice or a longer stay with sparkle then I wouldn’t recommend it. Overall it was good for a quick one night stay and the basic things were available.

The hotel was nice, nothing especially remarkable to note. Staff were very polite & friendly, everything was clean & tidy. The location is ideal for exploring Cheltenham. We were given a complimentary room upgrade which was nice but feel there is much of a muchness between some of the room types. A little annoying that when buying a drink from the bar, some areas were closed so we had to sit in the reception area. Bar prices were very reasonable. We didn't eat in the hotel. Our only real gripe was the parking...arriving late afternoon on Saturday, the car park was full which was to be expected. A permit was organised to park on the street at a cost of £10. We later established the permits/ on street restrictions were only in place for a couple of hours of our stay. On questioning the cost, we were told it would allow us to park until midday the next day - it was free parking on Sunday anyway! This cost was removed from our bill.