Guest User
January 5, 2024
I stayed here for one night on the 29th of December. Upon approaching the hotel the grounds were nice, if a little untouched. Parking wasnt obvious to find, and we drove around to be sure we were in the correct place. The reception was cosy and in the old part of the hotel. The check in was friendly and we were shown to our room through a bit of a maze of corridors. I was in a deluxe king double with my girlfriend, my friends were in similar rooms. From the other rooms we could see, it was mostly the bed size that was increased. The room was spacious and well equipped, just bland and in need of some TLC. Cobwebs behind the radiators and in the corners of the bedroom ceiling and a drafty door onto a garden all needed some attention. Anyway, lets talk about the positives of the hotel. 1) dinner was included in the price (well a contribution towards it) and the food was really good. Everyone in my party was impressed, especially the two coeliacs in the party. 2) Drinks/cocktails were also good and the staff were very friendly and attentive. 3) The pool was quite large and was a good temperature and there were plenty of towels available. 4) There was a gym, but that looked like it had seen better days with some machines not working. 5) The shower was powerful and was commented on by the others, so mutst have carried through to the other rooms. 6) It was very quiet and very dark in the room at night..which can only be good when sleeping Not so great: 1) Fireplaces with no fires...at Xmas time? 2) No music and harsh lighting in the restaurant...what could have been a very inviting space was actually the opposite...Other tables could listen in on conversations (and did) and at times it was like a library. 3) The Gym, changing rooms and the bedrooms needed a refresh.... they were very dated and tatty. 4) Breakfast was nice but small.... We werent sure why the toast was brought out way before the rest of the food arrived and the coffee wasn't great. No Cappucinos, lattes or similar were available. My 'full english' was one poached egg and two rashers of bacon...(yes, I asked to remove the sausage and black pudding) but in its place I expected another egg and some more bacon? 5) Room cleanliness could be improved...if guests can see cobwebs why cant housekeeping? Overall this was a great place in a convenient location for the main Cotswold towns and I would be happy to stay again. The things that would improve things could easily be attained though.