Da Nang Son Tra 5-star Hotels

I booked Voco with a high expectation given its higher price point and IHG branded. I arrived at Voco to a surprise that no one greet us at the door to help us carry luggages into the hotel as well as to the room. Let alone expecting a welcome drink. I stayed at other hotels in danang and hue in this trip and they offer better welcome service. Lobby was quite busy at the time and Check in was fortunately a breeze but front desk also did not make any attempt to help us organize delivery of luggages into the room. My request for high floor could not be fulfilled due to occupancy reason I am told which is fine so we settle at level 11. The room we were in had a stained sofa (yuck). There was problem with clogged shower drain which was addressed fairly quickly. The towels provided feels rough for the skin. The shower enclosure is all glass and has a strange design choice where it is covered with curtain on the outside facing the beds. Anyone can draw the curtains from outside the bathroom and see you shower. So this room type may not suitable with family with young kids. What is also frustrating - it’s quite difficult to get calls to housekeeping and reception to be answered. Usually it takes many calls before it gets answered. Fortunately when it’s answered, they fulfill requests quite quickly for example fix for drain problem, request for extra water. On more positive note, the view from rooftop towards the beach is amazing. And the beds are very comfortable. Noise level is not too bed at night, maybe we were just lucky there is no big parties in the club across the street when we were there. If I do come to danang again, I probably look into other places that offer better service and value.

The location is very convenient. You get to the streets with Vietnamese feel very easily as it’s just a 15 - minute walk from the hotel to the market and restaurant area. The hotel room was not super clean but acceptable. The problem was that the smell of smoke in the bathroom whenever your smoker upstairs or downstairs neighbours smoke.The hotel gave us a spa voucher to benefit from a discounted service and it gave complementary bottles of water everyday, which was very nice.

Very new hotel, the decoration is a bit eye-catching, but I have to say that the view is good, the room is good, it is really worth it, all kinds of facilities are very complete, the swimming pool is on the beach, just across the road, the service is very warm and thoughtful, but I have to say that the hotel is too new, resulting in many problems, there is no hot water in the room, the air conditioning equipment tripped after 5 minutes, it is really exaggerated, it was so hot, two workers just did it in the room for 2-3 hours, shouting loudly, the Vietnamese workers and waiters don't understand English at all, but I have to say that in Vietnam, as long as the hotel receptionist and the small management staff speak good English, the manager is also Just came up to apologize. I experienced a cold shower, no air conditioning, broken lights, a bit speechless. The breakfast is OK. I personally think it is small but exquisite. The swimming pool is great. The pool, shower, toilet, bar and beverage counter are all well equipped. The water is cleaned every day. It directly looks at the beach and the sea. It is close to the road. It is very noisy from 6:00 to 10:00 in the morning. The hotel is close to the road and the beach needs to cross a road. But this is OK. Hotels in Da Nang are like this, but Vietnamese people are really a bit... Team building on the beach at 6:00 in the morning, the music is crazy and deafening for several kilometers. There are many Vietnamese people staying! The hotel manager is not experienced. They want to buy more rooms and try to solve the problem, but they will not provide customers with direct and convenient services, so it is really not recommended to stay now! At least the hot water and air conditioning in their rooms are always broken.

This place is the best of the best. I don’t think that there’s any better option than this hotel. I loved being there. It was the best moment in my trip considering as well that the two days I spent in there it was raining so I couldn’t go out so I really took advantage of the facilities of the hotel. The personnel is Very friendly and helpful. Breakfast is incredible. location It’s so nice overlooking the beautiful Danang Bridge. I really recommend staying in this place. You will not regret. 

Hotel staff were very friendly and helped us with arranging for our complimentary car ride to the airport. Hotel was also located very conveniently next to the beach, only a short walk across a busy street (you have to learn to cross with confidence). Breakfast was satisfying and the swimming pool and gym were good too. Our hotel room was spacious and view was fantastic!

We stayed 3 nights at the property, was an excellent stay. The hotel enjoys a beautiful ocean view and morning sunrises. The beach is just across the road. It had a very good spread for breakfast buffet. People who don’t eat beef pork like us will face some issue with most of the items at the buffet.

This hotel is awesome! I plan our anniversary at this hotel and ask for some decorations. And the hotel heard it and provided what I want, and extra give us a lovely small strawberry cake with some fruits. Really appreciated it very much. Everything is good, cleanliness, environment, high floor with good scenery view, nice bed and pillows. Only small disadvantage is the location is quite far from city (around 4km), but it’s ok because we using grab service which is reasonable fare for us. Definitely will come back and stay at this hotel again!

This is my second visit to Da Nanang and this hotel. There’s a reason why I was back. This hotel is awesome. But somethings changed. The breakfast was slightly different :( hotel breakfast is very important to me. I need the coffee the bread and stuff. The room is awesome. View is amazing. Staff is helpful. Cleanliness is great. I love the beach so I rarely spent time at the pool as no sunlight touches the pool. The beach is just opposite to the hotel. Within one minute of walk. Awesome. Sauna. Best too. I will be back again. Hope their breakfast be improved by then. Love it!!!!

Breakfast full, we were sent to another venue to have breakfast a la carta, we paid for buffet. I ordered a bottle of wine and I asked to transfer it to another restaurant, they just put it in a bag ad gave it to me. My husband got food poisoning from the Vietnamese restaurant, therefore we were offered to enjoy the VIP lounge at the airport but while checking out they told us they didn't have any lounge at the international Airport and didn't offer a discount or at least to pay our taxi.

To be honest I thought I could give a five star review since is a five star hotel but somehow I just don't feel the 5 stars hotel treatment yet. The hotel overall standard is still good but probably slightly better than 4 stars only, Probably because I'm not the Hotel group member so didn't get the top services kind and FYI, I'm actually another hotel group member but decided to try staying this hotel because too my membership hotel doesn't have one along the beach area yet, that's why I could feel the difference.