Casa Mara Dakar

We had originally booked 8 nights (family room for 3 people), but we were upgraded to an apartment. After a series of serious disappointments, we finally left Casa Mara Dakar after just 1 night because it was totally chaotic. At this price of 97 euros per day, we expected at least decent accommodation. No! We had an unsanitary two-room apartment, flooded, dirty-looking, with much of the furniture aging. And, which did not correspond at all to the accommodation we had booked. Total shock! List of problems encountered/observed. - Aging refrigerator, - TV not plugged in, just installed, - Wifi not available in the room, - Bathroom door knob that remains between our fingers, - Broken bathroom faucet, - Kitchen on the dirty balcony, - Poorly equipped kitchen, very few utensils, - Restricted kitchen units, - Nauseous smell of humidity, - Blood stain on the curtain, - Small swimming pool whose location discourages you from going there, - Simple breakfast, average quality, - No possibility of paying by transfer (as indicated on a famous reservation site), nor by credit card; - Accumulation of towels on the floor (as mops) during the flood. Following heavy rains in Dakar and its region, heavy downpours fell. Our room was flooded. We were "foot in the water" due to an infiltration problem in the wall (the water was coming from the roof, according to the Manager). Photos and videos available to attest to this disaster. We had room E6. After having extensively read old opinions on the establishment, the phenomenon of dilapidation is absolutely not new. The staff are polite and available, a friendly team who do their best. The lovely young man who welcomed us and helped us was exceptional. Disappointed, we complained to him, but he couldn't help us further because the hotel was full. A big thanks to him. He apologized to us at length although he was not responsible for this general context. Despite everything, we had to alert the reservation platform given the seriousness of the situation. And, we spoke with management whose arguments are not very convincing. The owners of the place, Spaniards, are nonchalant and make edifying remarks to try to justify this slump. It tells you that they didn't know about this damage, that it's Africa that is like that (!), that they are the best value for money in the city (false! absolutely false!), that they can't do anything about the rain. Despite everything, we were apologized to and offered to change accommodation. The discussion was going so much in circles that we put an end to it, leaving the place immediately after breakfast.

Muy buena la. Comida El servicio agradable atento y des pues de. Comer unas tapas puedes banarte en la piscine muy bien todo en général recomiendo y volvere otra vez gracias pour ese momento pasamos un muy buena sabado con Calor pero gracias a la. Piscine

Un hôtel très commun, sans grand intérêt... Chambre, bruyante, digne d'une étoile... Sans charme, sanitaires moches. Accueil, rien à dire, pas professionnel. Nous devions repartir le lendemain à 8h, pas transmis l'information à la personne des petits déjeuners, donc énervemenent, petits déjeuners baclé, départ précipité...

La segunda vez que venimos y las tapas estan miy buenas y generosas justo un pequeno mejoramiento en las croquetas pollo pero haun ASI estaban buenisimas lo mejor de todo es que te permiten utilizar la piscine pasamos un bien Momento el camarero miy simpatico y compétente volveremos gracias

El hotel es pequeño y las habitaciones se sitúan alrededor de un agradable patio con una gran palmera. Me pareció un buen detalle que las camas tuviesen mosquiteras y de tamaño estaban bien. La piscina es un punto a favor porque, aunque no es muy grande, viene muy bien para refrescarse. Nos sirvieron un buen desayuno en el patio y por la noche cenamos en la terraza que tienen en la azotea. El dueño es español y nos ayudó con algún problemilla que tuvimos.