Facilities: This feels like an old hotel; it seems to have a long history. Everything is quite old, especially the bathtub, which looks like it's from the last century.
Cleanliness: Not very clean. I found a small cockroach in the bathtub, and also in the toilet, which is just… hard to describe. Oh, and I even upgraded to the presidential suite, and the cleanliness there…
Environment: The environment here is truly beautiful; you can see a gorgeous sunrise. This is the only thing worth a good review, it's really nice.
Service: Hard to rate. I arrived early after a morning flight, and when I tried to check in, they said it was too early (but someone next to me, who arrived later, was able to check in). So I walked around the hotel. Near the swimming pool, a male hotel staff member directly asked me which room I was in. I said, “I’m waiting to check in at the front desk, not yet able to. We have a reservation.” He kept asking repeatedly, and I kept answering. Maybe he didn't understand English? Finally, he even yelled at me. What kind of service attitude is this, treating a guest like that? Absolutely terrible.
Additional: Tipping is not mandatory in Tanzania, but the restaurant staff at this hotel directly asked me for a tip.
Original TextTranslation provided by AI
