Premier Inn Derby West

Myself and family were looked after by Catherine, Sean, Stu, Hannah and Becca, who went above and beyond to make our trip special. Catherine and Sean treated our boy as a V.I.P and thank you again for your kind Gifts. We will definitely be back - food was great, stay was great and staff were great!!

Staff rushed off their feet, bedroom has dents in walls. The shower was going hot and cold. It’s the only premier Inn that I felt the level of cleanliness was lacking.

Booked a one night stay visiting family in derby , always stayed here before and always had good room with value for money, not this time , we booked a room not realising they now have two levels a standard room and a king size room , we had the standard room thinking this was the only type of room on offer. It was really poor, small, standard bed not even King size , pillows like rocks , TV so small be more suited to a caravan than a hotel room, barely enough space to move, a terrible experience . Funny thing is had we known about two tiers of room we would have gone for the better room . A dreadful experience and as regular travellers to see my family in Derby I will not be going back there again, for £127 per night I expect more, a lot more ! Be warned as they don’t make it clear when you’re booking they’ll put you in whatever rooms they have free More Date of stay: August 2025

Always a comfortable sleep at the hotel sheets are very nice pillows are very comfortable staff are always welcoming and friendly helpful x

Try and avoid get getting room 102 the windows are in the roof you have no view and your options at night are to hear the wind through the window or the window rattling which is why i left a day early