Excellent hotel with great service, good staff and nice facilities. I arrived early in the morning and the gentlemen at the front desk were nice enough to check me in early which was greatly appreciated. Everything was perfect, the only small issue is the location and the distance to metro stations. There are no stations nearby and the only option to get around will be taxis and ubers.
Okay.
I’ll start with the positives, or rather, positive. The location is close to every food place you can think of, so if you’re a massive foodie, that is a huge advantage. The main worry with location is that the metro is a bit far off so you can’t necessarily walk to it, unless you’re an avid walker, so your best best would be to take a cab to the metro station.
Now, my biggest gripe with this, and it hurts to say, as it is a name brand, but it was dirty.
The first room I was given wasn’t even made, as I had to see the remnants of the previous lodgers.
I was thankfully given another room almost immediately, but yeah. I wouldn’t say it was the cleanest of hotels so that was my biggest complaint.
2.5/ 5
Amazing hotel.
The room is clean and spacious. There are a lot of amenities in the room.
The breakfast weee delicious and a lot of choice.
The service is incredible and friendly.
Will definitely recommend this hotel.
There is a great 360 degree view bar in the rooftop.
Staff are very friendly and helpful. The location is great and near the souq which we think is the best part of Doha and the authentic experience. The hotel apartments could use some renovations and upgrades here and there to improve its quality.
We have stayed at this hotel almost every year either as Doha being our destination or a break point for onwards travel or return and all our experiences have been the best to say the least. However, as some say it takes one bad experience and all good ones get suppressed very quick.
This stay, our first impression at the checkin left a bad taste to the experience. The hotel policy is that checkin is at 3pm and we know that from previous experience and booking details, however previously the staff were very polite in saying the room was wasn’t ready or they can check us in but a little later and on some occasions we were given a room early, however this time we were bluntly told checkin is at 3pm and to come back then. Baggage can be held. The checkin staff was either overwhelmed with work or angry about something but he did not show professionalism. He was getting upset with another staff member and was bluntly rude. Dashed off in the back telling another staff to stay in the front.
We left our baggage and came back at 1.30pm with another staff at checkin and was allocated a room straight away and infect got an upgrade. I made the comment that I wish she was there earlier with him standing next to her. His reaction was, ‘sorry to keep you waiting’. I don’t think that was genuinely said as he had no sincerity in it and straight away start d chatting to some ladies that were on the counter.
Room was good but we got a joining room and I don’t like those rooms as you can almost hear everything from the other room as the door is the only barrier. As the stay was for 2 nights, I wasn’t going to create any fuse. The amenities in the room like soap, shower gel etc is still in small pack, so if you and your partner have a shower once, you’ll have to call to get another set or buy some yourselves. I would have expected better. Bed and pillows comfortable. A/C was quiet but it seemed to go into power saving mode in the middle of the night as you would wake up hot and sweaty but after a couple of minutes it would cool up again.
Breakfast was booked as part of the booking and as usual, it was very well catered. Lots of variety and good quality. Staff were excellent and did everything to impress.
Overall, location is excellent and rooms are nice but starting to show it’s age. Would I return, maybe. There was a time I could say definitely and would recommend the hotel eyes closed but this experience has led to think that I should try other hotels in the vicinity as I feel the quality would or could be better. Other staff such as bell boys and coffee staff at checkin were excellent and very helpful. I wish I had a better checkin experience.
when i pulled my blanket there is a pen mark on the white sheet of the bed. when i washed my face the smell of the towels is different. and the most exciting part, while I was in the middle of my sleep, fire alarmed at around 1:04am. when i stepped out of my room, two locals bumped into me and told me that it was just a false alarm. when i checked out in the morning and asked the front lobby personnel what happened last night, she is not aware nor do not know what happened.
Superb location, right in the centre of the souk area, surrounded by lots of restaurants and shopping areas and the metro. Mosque, corniche, and Islamic museum very close by plus Banana island port. Be aware though, this hotel has 6-8 building and you won’t know which one you’ll be in until you arrive. This isn’t an issue though as all buildings are a couple of minutes from each other. The pool is in building 6 if I remember correctly, not in my building. The hallway carpet was heavily stained and could do with a steam clean, however room was fine. My room was huge, with a terrace on the 2nd floor. Two TVs also. Breakfast was plentiful. Excellent stay overall.
It’s a perfect stay in the hotel, in the Msheireb Downtown district, it’s surrounded by a lot of international brand including cafes, managed a cup of premium coffee was totally out of my expectation.
U can easily book an Uber to go around.
This was my second stay and everything was great. The room is average but excellent for this price. The employees were super nice and full of understanding. I loved my stay here. The picture is the view from the balcony.
Good
63 reviews
7.6/10
Price from
HK$376
per night
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