Shan Zhi Ye Serviced Apartment Hotel(Houjie Wanda Plaza Liaoxia Subway Station) Reviews
Shan Zhi Ye Serviced Apartment Hotel(Houjie Wanda Plaza Liaoxia Subway Station)
NO.2, Kangle road North Houjie Town, Dongguan City, Guangdong, P.R.China, Houjie Town, Dongguan, Guangdong, ChinaView Hotel Details
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Shan Zhi Ye Serviced Apartment Hotel(Houjie Wanda Plaza Liaoxia Subway Station) Guest Reviews
4.8/5
Excellent
608 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(608)
Positive reviews(605)
Reviews with photos/video(371)
Friendly front desk staff(72)
Delicious breakfast(52)
Perfect for business trips(43)
Near shopping area(27)
Stayed multiple times(17)
Excellent room layout(13)
Garden view(10)
Has play area for children(7)
Negative reviews(3)
Jun-Seok Park
Superior 2-bed Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I found this hotel in Dongguan through an internet search. Although there weren’t many reviews, which made me a bit concerned, my worries disappeared the moment I checked in. From the first impression to my two-day stay, it exceeded even five-star hotels. The rooms and bathrooms were immaculately clean, the staff incredibly friendly, and the service exceptionally fast. Everything was absolutely perfect. If I visit Dongguan again, I will 100% stay here. I sincerely want to express my gratitude to the staff for their excellent service.
Response from Property: Dear guest,thank you for your recognition of Shan Zhi Ye Serviced Apartment,we are pleased to hear that you had a satisfying experience,we will strive to do better to make every guest's stay more perfect.Looking forward to your next visit, best wishes to you.----Daisy
Guest User
Guestroom (Double Bed)
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Its a perfect place with a high-level service, culture and very pleasure personal. Fantastic experience in China! Huge gratetitude to the hotel manager Rita!
Response from Property: Dear guest,thank you for your recognition of Shan Zhi Ye Serviced Apartment,we are pleased to hear that you had a satisfying experience,we will strive to do better to make every guest's stay more perfect.Looking forward to your next visit, best wishes to you.----Daisy
Guest User
Qiu Ye Twin Bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Sophia Rita very nice
Response from Property: Dear guest,thank you for your recognition of Shan Zhi Ye Serviced Apartment,we are pleased to hear that you had a satisfying experience,we will strive to do better to make every guest's stay more perfect.Looking forward to your next visit, best wishes to you.--Daisy
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
sophia and una very nice
Response from Property: Dear guest,thank you for your recognition of Shan Zhi Ye Serviced Apartment,we are pleased to hear that you had a satisfying experience,we will strive to do better to make every guest's stay more perfect.Looking forward to your next visit, best wishes to you.----Daisy
Guest User
Qiu Ye One-Bedroom Suite
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The apartment and staff were fantastic. Also excellent breakfast.
Look forward being back when in Houjie again.
Response from Property: Dear guest,thank you for your recognition of Shan Zhi Ye Serviced Apartment,we are pleased to hear that you had a satisfying experience,we will strive to do better to make every guest's stay more perfect.Looking forward to your next visit, best wishes to you.----Daisy
Guest User
Shan Yi Queen Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Very nice room and clean. Very good and friendly front desk staff. Good value for money. Shall book again in future.
Response from Property: 尊敬的貴賓,感謝您下榻山之葉服務公寓並給予滿分點評!我們精心設計每一個細節,衹為讓您有個難忘的入住體驗,作為厚街首家高端服務式公寓,我們致力於為商務及休閑旅行者提供温馨舒適、便捷的住宿場所,優質的硬件設施及個性化的私人管家服務,可滿足住客長租或短住的全方位需求。山之葉全體員工將不斷努力提升服務品質,期待您“再次回家”哦!祝願您生活愉快!您的專屬客服-Ruby。
Guest User
Guestroom (Double Bed)
Stayed in Mar 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 16, 2024
It was really nice room and very clean and new…
Also from hotel upgrade my room nice services next time I will go back again🥰
Response from Property: 尊敬的貴賓,您好!看到您用心的點評,我們無比的感動,謝謝您對山之葉服務公寓的認可與讚揚。雖然我們是全新的公寓,但我們的管理團隊具備非常專業的管理經驗,在過去的一年時間,我們對各崗位進行了專業的技能訓練及考核,以星級酒店為標準,用心服務為基礎,力爭讓每一位賓客都能感受到“賓至如歸”的住店體驗,再次感謝您選擇山之葉服務公寓,誠摯地期待您的再次光臨!您的專屬客服-Ruby 。
Guest User
Qiu Ye Twin Bed Room
Stayed in Nov 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Dec 23, 2023
yumi is good
Response from Property: 尊敬的貴賓,您好!非常感謝您入住山之葉服務公寓並讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。山之葉服務公寓不僅有齊全的星級酒店設施設備配套,同時也配備了優質專業的服務團隊,我們的前台、禮賓員、客房服務、安保及賓客服務經理24小時在崗,如您有任何需要,歡迎致電前台哦,我們一直都在[玫瑰],熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!您的專屬客服-Daisy
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
very good hotel.
Response from Property: Dear guest, thank you for chose ShanZhiYe Serviced Apartment! We're dedicated to offering guests a convenient and comfortable living space for their travels. Moreover, the apartment is highly convenient. It's 700 meters from Liaoxia Subway Station, 20 - 40 minutes from the high - speed rail station, and 6.7 kilometers from the Guangdong Modern International Exhibition Center. Wanda Plaza is right across from the apartment, providing a comprehensive range of shopping, dining, and entertainment options. On the 3rd floor of the apartment, there are self - service breakfast facilities, a gym, a yoga room, a kids' playroom, a book bar, and a 24 - hour self - service laundry with washing and drying functions. There are 253 parking spaces in the apartment. We look forward to your frequent visits and will continuously provide you with high - quality services. Jason/ShanZhiYe Serviced Apartment
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 3, 2024
will surely come back
Response from Property: 尊敬的貴賓:非常感謝您對山之葉的支持與信任並給予滿分點評!我們將秉承用心做事、細心服務的理念,讓每一位賓客在山之葉服務公寓的居停感受到家一般的温暖。我們不僅有齊全的星級酒店設施配套,同時也配備了優質的服務團隊,24小時的賓客服務經理為您提供一站式的私人管家服務,讓您的差旅更加輕鬆自在。期待您再次光臨山之葉並見證我們的進步,祝願您生活愉快!您的專屬客服—Ruby
KBon
Pig Hero Two-Bedroom Family Theme Room With A Living Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
This is the first time our family of five has stayed in a family hotel, and both adults and children were overjoyed.
Serve:
Whether it's the front desk or the room attendants, everyone is kind and courteous.
When we checked in, the front desk told us the basic facilities in detail; when they saw us during our stay, they would chat with us casually;
There are many carefully designed Christmas decorations and furnishings throughout the hotel, and the staff also actively offered to take photos for our family.
The hotel manager also gave us souvenirs, both adults and children, which was so touching.
It's corny, but honestly, every staff member really made us feel like we were home.
Rooms:
The room type we stayed in was absolutely amazing. The extra large double bed is enough for my three children to sleep together, and the other room is just for my husband and me.
The closets and drawers in the room are filled with unused supplies, bathrobes, slippers, irons and other appliances. Even environmentally friendly bags are ready for guests to pick up. The most surprising thing is that there are enough charging cables for borrowing, which is a way to keep pace with the times. Heartwarming.
There are also washers and dryers, refrigerators and freezers in the rooms, as well as kitchenware and tableware. It’s really super convenient!
What makes children happiest is the small slide in the living room.
The only nitpick is that it would be perfect if the shower was replaced with a bathtub.
ah! By the way, another thing is that I found that there is a small ice bucket for storing ice cubes in the kitchen, but there is no mold for making ice in the refrigerator. If you can drink a glass of Coke with ice when you return to the hotel in the summer, your life will be worth it. (Exaggerated😆)
breakfast:
Just give your room card to the waiter to swipe it and you can have breakfast. The buffet breakfast is until 10 o'clock in the morning. For us who can't get up early, the time is a bit tight. It will be more enjoyable if it takes more than half an hour.
But this is also a nitpicking opinion. After all, the breakfast is so rich that I don’t know which one to eat first. Not to mention Chinese and Western styles, they even have Hong Kong-style instant noodles. For us from Hong Kong, eating a bowl of delicious Demae Itcho in the morning is the soul. In addition, the coffee is also very good, I drink two cups every day.
Hotel facilities:
After breakfast every day, the children can't wait to go to the playroom to play for a while. Although the space is not large, there is a toy kitchen but no "materials" for cooking, but it is good to have a "wave pool" and a slide.
We didn't see anyone in the craft class next to us during the two days we stayed, so we felt that the large space was a bit wasted. If it can be replaced with the original playroom, the children may have more fun.
Around the hotel:
There is a 24-hour 7-11 downstairs of the hotel, which is perfect for us when we want to buy snacks and drinks in the middle of the night.
There are several large shopping malls nearby, including Wanda Plaza, which is enough for our family to spend a whole day.
Overall, our family really likes Shanzhiye Service Apartment Hotel. The service is very good, all places are clean, and there are many thoughtful things, such as: there are free bottled water for drinking on the floors and game rooms, there is a spotlight with special effects in the room, and the front desk knows that we have three children, so we can register After checking in, a set of children's supplies were delivered immediately. I ordered takeout in the evening. The takeaway person delivered it to the front desk, and it was quickly delivered to the door by a robot...
Thanks to every employee for their hard work. There are so many impressive places that made our trip worthwhile. Our children still say they like this hotel every day! I believe we will definitely stay again.
Original TextTranslated by Google
6/20
Response from Property: 【親子酒店】親愛的家人們,看到您帶着對山山愛意寫出如此細緻的認可和建議真是太開心啦😄 ,山山也在字裡行間洋溢出的幸福裏感到無比的暖心呢;能讓您和家人度過一個喜出望外而又快樂滿滿的假期,我們也覺得超幸福的呦!您給的建議我們也特別重視,目前房間帶浴缸的只有雲雅3房1廳的主卧哈;我們也有配置製冰機的呦,如果您需要可以隨時致電前台,直接送一份冰塊過來會更便捷的呢;我們遊樂室旁邊更大的空間是瑜伽室呢,偶爾也會為小朋友們改成手作室哦!山山也會不斷努力的呢,爭取給大家帶來更棒的體驗,期待您下次再來山山,繼續享受美好時光哦!祝您及家人新年快樂,生活愉快!💕。-Jason
Guest User
Qiu Ye One-Bedroom Suite
Stayed in Dec 2024
Solo travellers
15 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The hotel is in an excellent location, convenient for travel, Sophia and Lulu are friendly, the room is warmly decorated, the breakfast is delicious, the network speed is fast, and the overall experience is very satisfactory!
Original TextTranslated by Google
Response from Property: 【Excellent location, convenient travel, delicious breakfast, good service attitude】Dear guest, thank you very much for choosing to stay in our hotel and leaving us such a warm and positive review! We are sincerely happy to know that you are very satisfied with the hotel. My friend, I am also very happy to receive your praise. We have always served every guest with a warm and friendly attitude. It is the greatest encouragement for us to get your recognition. Our apartment is very convenient for travel. It is 700 meters away from Liaoxia subway station, 20-40 minutes from the high-speed rail station, and 6.7 kilometers from Guangdong Modern International Exhibition Center. Wanda Plaza is opposite the apartment, where shopping, dining, and entertainment are all available; the 3rd floor of the apartment provides buffet breakfast, gym, yoga room, children's playroom, book bar and 24-hour washing and drying self-service laundry room; the apartment has nearly 250 parking spaces on the ground + underground. If you have travel plans in the future, I hope you can choose our hotel again. We will provide more considerate services and look forward to meeting you again! I wish you a happy life and all the best! -Jelena
Guest User
Qiu Ye Twin Bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The environment is very new, the room height is also good, it is generally comfortable and not depressing. In addition, the roast goose rice noodles for breakfast taste good; Raymond and the staff of the apartment are very enthusiastic in service, I will come again next time~
Original TextTranslated by Google
Response from Property: 【服務熱情、早餐味道不錯、環境新】尊貴的賓客,感謝您的超讚點評!能得到您的認可,我們感到無比榮幸。酒店設施服務能讓您滿意我們特別開心!此外咱公寓十分便利,距離寮廈地鐵站700米,高鐵站20-40分鐘,廣東現代國際展覽中心6.7公里,公寓對面便是萬達廣場,購物、餐飲、娛樂一應俱全;公寓3樓提供自助早餐、健身房、瑜伽室、小童遊樂室、書吧及24小時洗烘一體自助洗衣房;公寓內設有地面+地下近250個停車位。期待蛇年再次與您相遇,為您開啟又一段温馨、舒適的旅程,祝您新的一年萬事順遂!-Jelena
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The hotel environment is very good. The scenery of the sky garden on the third floor is also very good. It is especially suitable for rest and relaxation. During the stay, the staff Lulu and Youmi were very polite and patient. The service was very good. Recommended
Original TextTranslated by Google
Response from Property: [Good environment, good scenery, polite and patient, good service, recommended] Dear guests, thank you very much for your strong recommendation❤️! We strive to be perfect in creating the environment. We are honored that the scenery of the sky garden can satisfy you. The partners take enthusiasm and patience as their service tenet, and your praise is a high recognition of their work. We will continue to improve our services and provide you with a high-quality stay experience! In addition, our apartment is very convenient, 700 meters away from Liaoxia subway station, 20-40 minutes from the high-speed rail station, and 6.7 kilometers from Guangdong Modern International Exhibition Center. Wanda Plaza is opposite the apartment, with shopping, dining, and entertainment. The 3rd floor of the apartment provides buffet breakfast, gym, yoga room, children's playroom, book bar and 24-hour washing and drying self-service laundry room; the apartment has nearly 250 parking spaces on the ground + underground. We look forward to your visit again. We will serve you wholeheartedly😊! -Jelena
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Business travellers
78 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The book bar area on the third floor of the hotel is very suitable for leisure time. There are books available for borrowing. Tea will be delivered in time. Lulu and Youmi will also pay attention to our needs and help solve them in time. Recommended
Original TextTranslated by Google
Response from Property: [Book bar on the 3rd floor, tea, good service, recommended] Dear, thank you for your support and trust in Shanshan! Thank you very much for your affirmation of the service of our partners. We have always been committed to providing convenience and comfort for our guests, and we are glad that our facilities and equipment can meet your needs. In addition, our apartment is very convenient, 700 meters away from Liaoxia subway station, 20-40 minutes from the high-speed rail station, 6.7 kilometers from Guangdong Modern International Exhibition Center, and Wanda Plaza is opposite the apartment, with shopping, dining, and entertainment. The 3rd floor of the apartment provides buffet breakfast, gym, yoga room, children's playroom, book bar and 24-hour washing and drying self-service laundry room; the apartment has nearly 250 parking spaces on the ground + underground, and we look forward to your frequent visit. We will continue to provide you with quality services❤️. I wish you a happy new year and a better life! -Jelena