To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.4
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All reviews(848)
Positive reviews(827)
Reviews with photos/video(114)
Friendly front desk staff(67)
Classy environment(47)
Large rooms(39)
Easy to get around(31)
Perfect for business trips(29)
Convenient parking(19)
Delicious breakfast(14)
Stayed multiple times(2)
Negative reviews(21)
Zhongguotaiwantaizhong
Elegant Queen Room
Stayed in Apr 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on May 5, 2024
The room is very clean, the front desk staff is friendly and kind, and the location is very good, very close to Humen East Station.
Original TextTranslated by Google
Response from Property: My dearest friends, our dream has kept us motivated and enabled us to come this far. Your praise and affirmation of the hotel are the best encouragement for us on our way forward. Don’t worry, we will continue to go all out and do our best!
Guest User
Superior queen room
Stayed in Mar 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on May 2, 2024
The room is bright and clean, the big bed is very comfortable, and the tea table is very considerate. For hotels of the same price, this is very good and worth recommending!
Original TextTranslated by Google
Response from Property: Dear Guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic non-traditional hotel staff can leave you with a good memory. I look forward to your next visit and wish you all the best.
Guest User
Superior queen room
Stayed in Mar 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Apr 24, 2024
Very good, the hotel service staff is very responsible. I just arrived at the hotel and wanted to go to the toilet. I took a bunch of luggage. They helped me keep it and patiently told me where the toilet on the second floor was. It was very good. This warm and down-to-earth service, 📞📞📞I love staying here
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Nonfanchengpin Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Nonfanchengpin Hotel looks forward to your visit again!
Guest User
Stayed in Mar 2024
Family
6 review
8.0/10
Very Good
Posted on Apr 20, 2024
Although this hotel is not high-end, it is economical and practical.
Hygiene: Except for the room smelling a little bit of smoke, everything else is fine.
Environment: It is a little far from Wanda Plaza, about 2 kilometers, one.
Service: The staff is quite good. Because the room smells of smoke, I asked to change the room, and they agreed.
Facilities: The dining hall for breakfast is quite large. Although there are not too many types of food, they are all quite practical, including noodles, porridge, a noodle and side dishes, etc.
Overall, I am quite satisfied, the price-performance ratio is high, and all needs can be met.
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Guest User
Superior queen room
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on Apr 17, 2024
The room is clean and hygienic. The most important thing is that they provide free laundry service. The bathroom toiletries include makeup remover cotton, cotton swabs, and rubber bands. The service is also very good. You can call the front desk to handle any problem at any time. The breakfast is also very good! The price-performance ratio is very high. Compared with other hotels of the same price, the service and details are beyond expectations. The room is also relatively large, and the bed is just the right hardness. I slept soundly!
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Response from Property: Xiaofan's biggest wish is to satisfy you. Haha, seeing your stay and sharing, Xiaofan doesn't know how much he loves you. Because of you, Xiaofan will be more wonderful! Xiaofan is waiting for you to come again!
Anonymous User
Superior queen room
Stayed in Feb 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 1, 2024
It was my first time staying here. I thought it was just an ordinary hotel, but it turned out to be quite nice after I checked in. The room was big, the view was good, it was not noisy even with the windows closed, and they even helped me with my laundry and drying for free! **!
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Response from Property: Walking on the street, watching the busy pedestrians. I am confused, whether through unremitting efforts, the flowers will bloom into a sea in front of me. But everything has fallen to the ground and turned into a grave. Suddenly I think of you, and it turns out that I have not forgotten you after all. In the season of flowers blooming, I am waiting to meet you again
Shuiguotoulewa
Stayed in Feb 2024
Couples
9 review
5.0/10
Posted on Mar 27, 2024
The slippers are not disposable, they look like they were worn by someone else and then packaged and reused. There are black bugs on the bed.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better services. Please believe that we want to do more for our guests. We will seriously study the issues you mentioned and actively make corrections. Thank you for your help. We hope to provide you with a satisfactory stay experience when you stay next time. We also hope that Xiaofanjia will be your first choice in Humen.
Guest User
Superior queen room
Stayed in Mar 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 24, 2024
The service is excellent, it is worth staying here, and parking is convenient.
Original TextTranslated by Google
Response from Property: There are no legends of grass and warblers in the city, but you have such a true comment. Thank you for your affirmation of our service and look forward to your visit again~
M. Ruan
Stayed in Feb 2024
Family
10 review
6.5/10
Posted on Mar 18, 2024
The hotel is located in the business district, far away from shopping malls and pedestrian streets. The traffic of cars and the sound of horns make the atmosphere more lively.
There are not enough plugs in the room. Two USB plugs failed and could not be repaired after contacting customer service. The drain in the bathroom was slow and sewage flowed back into the toilet cubicle after showering. In addition, the spigot of the ceiling sprinkler pipe burst and the water could not flow normally, leaving the bathroom in chaos. This is the first time I encountered a hotel bathroom that did not provide floor towels. I believe the management was aware of the situation early on but did not carry out repairs.
The breakfast buffet is RMB 15. It is all Chinese style, including porridge, noodles and pastries. It is full and tastes healthy. Corresponding price provides relative quality. There is only one waiter in the restaurant, and he has to clear the dishes and serve guests. He has a lot of work and often repeatedly inquires about the room number from the guests. It is recommended that registered guests wear tags for identification to facilitate waiters' work, or the hotel can consider adding more manpower.
Come with hope, come back with disappointment.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Thank you very much for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
1 review
5.5/10
Posted on Mar 16, 2024
When I booked, I was told it was a king-size bed room, but it turned out to be two small beds put together, which reduced my sleep quality. I called the front desk but they didn't respond and their attitude was cold. I hope they can improve this.
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Guest User
Superior queen room
Stayed in Nov 2023
Business travellers
1 review
4.5/10
Posted on Dec 11, 2023
Not recommended:
1. The hotel facilities are old, maybe only the TV is new, the other things are probably about 10 years old antiques
2. I went to check in on the evening of December 10th, the two front desk staff were gloomy throughout the whole process, and the check-in procedures took a long time. I was the only one checking in at the time, as if I owed them money.
Original TextTranslated by Google
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Superior queen room
Stayed in Nov 2023
Other
4 review
10.0/10
Outstanding
Posted on Dec 21, 2023
Large space. Free coffee. Individually packaged disposable cups. Great details. Nice 👍
Original TextTranslated by Google
Response from Property: Dear Guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic non-traditional hotel staff can leave you with a good memory. I look forward to your next visit and wish you all the best.
Guest User
Superior queen room
Stayed in Nov 2023
Other
1 review
10.0/10
Outstanding
Posted on Dec 21, 2023
The room is spacious, clean, and the service attitude is good. It is worth staying.
Original TextTranslated by Google
Response from Property: I am very happy to bring you a wonderful experience. Our meeting is wonderful and I hope this beauty will continue forever!
Anonymous User
Superior queen room
Stayed in Apr 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on May 9, 2024
I happened to be on a business trip to Humen, and saw that the reviews and comments of this hotel were pretty good online. I originally wanted to give it a try, and it was really good overall. The room was of a good size, and the front desk and other service staff were quite polite.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust and choice of Nonfanchengpin Hotel! From the moment you step into Nonfanchengpin Hotel, you are our family. We hope to take care of you like family with our own care. Nonfanchengpin Hotel is your warm home away from home in Humen, Dongguan! Come home often! Wish you: well! !
Tiffany Cheung :)
Stayed in Sep 2023
Family
12 review
7.5/10
Posted on Oct 29, 2023
I booked a room for three people. It comes with toothbrushes, water, and towels for three people. It also provides free laundry service, which is very considerate. The only drawback is that the shower head is flipped open and cannot be used.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the shower problem in the room, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.