Hotels Near Volksgarten Lutgendortmund in Dortmund

We loved it. The hotel is a converted fortified house from the 13th century with extensive grounds that made for lovely walking in the Easter sun. Breakfast is plentiful and there’s a good choice of food, and endless supply of coffee. The bedrooms are clean, the beds comfy, and super-quiet. If that was all I knew about this place, it would be enough to recommend it. But it is not all I know. There’s more. What sets hotels apart is attentiveness to detail. And this hotel has that - all the little touches that made our stay so much nicer, they pushed the beds together since they knew we were a married couple, they opened up quiet areas for us to sit and enjoy a coffee. But there’s yet more. Staff are all friendly, competent and always there for you. Particular mention goes to the night staff, Ann-Christin and Erdal, who were somehow always able to find time for a nice chat with us despite having to manage several things at once. Go there. It’s fun.

Viel Schatten, wenig Licht es gibt in diesem Hotel zwei verschiedene Kategorien: Standard und Superior wir hatten Superior gebucht. Am Samstag bei Anreise wurden wir sofort gebeten, die Zimmerrechnung zu bezahlen. Das ist ungewöhnlich, aber ok. Als wir dann das Zimmer betraten, stellen wir fest, dass wir eine falsche Kategorie bekommen hatten. Also zurück zur Rezeption. Die junge Dame war völlig überfordert und bestätigte, dass wir ein Standardzimmer bekommen hatten und kein Superior. Sie holte sich Hilfe bei Herrn F. Welche Funktion er hat, wissen wir nicht. er hat sich nicht vorgestellt. Allerdings schaute er in den Computer und sagte, dass er jetzt am Samstag Abend nichts mehr tun könne, das Hotel sei ausgebucht. Als Kompensation und Entschädigung würde er uns für den folgenden Morgen zum Frühstück einladen, und ein Zimmerwechsel am nächsten Tag. Mehr könne er für uns nicht tun. Damit war das Gespräch für ihn beendet und wandte sich wieder seiner Restaurantkasse zu. Nach unserer Auffassung ist dieses Verhalten Betrug. Er hatte unser Geld schon kassiert. Für 2 Nächte Superior Zimmer! Am nächsten Morgen sprachen wir dann mit einer netten Kollegin an der Rezeption. Frau M. war im Gegensatz zu ihrem Kollegen kompetent und handlungswillig. Sie organisierte den Zimmerwechsel, erstattete den zuviel bezahlten Superioraufschlag und eine Kompensation für die gestörte Nachtruhe. Der Unterschied zwischen Standard und Superior ist die Lage: Hauptverkehrsstrasse und Innenhof. und wir hatten ausdrücklich Innenhof bestellt. Nach der positiven Überraschung an der Rezeption der zweite Schock: das Frühstück. Das Hotel wird durch die Lage zum Musical vornehmlich von Busgruppen frequentiert. Wir hatten uns schon erst zu 10 Uhr für das Frühstück vorbereitett, um dem Ansturm der Busgruppen aus dem Weg zu gehen. Aber es war eine Katastrophe! Die drei Servicekräfte waren heillos überfordert. Schlachtfeld trifft es wohl am Besten. und keiner der Mitarbeiter war in der Lage etwas Ordnung in das Chaos zu bringen. Wenn Sie irgendwie können, suchen Sie sich ein anderes Hotel! Und wenn Sie es schon nicht vermeiden können, dann buchen Sie unbedingt Superior. Erstens ist an Schlaf bei Zimmern der Standardkategorie zur Strassenseite nicht zu denken und zweitens finden Sie dort eine Einrichtung, die wohl noch aus dem 70er Jahren stammt. Die Superiorzimmer sind zur ruhigen Hofseite und sehen aus, als wenn sie in den 90er Jahren mal renoviert wurden. (auch schon 30 Jahre her....) Selbst die Nähe zum Musicaltheater macht es nicht erträglicher. Das Musical selbst ist auch nach 30 Jahren immer noch eine Reise wert!

I arrived a week before my reservation and asked for a change in reception. But on the booking website they indicated that in the hotel they could, If HAVE WANT, make a refund to me. I commented on it with the hotel being at the same reception, I cancelled and booked a new room, but they did not make any refund or discount, the young woman who attended me lacked empathy and sympathy. I paid what it was booking directly at reception, more expensive than on the web, and I will not return to this hotel nor recommend it to my friends and colleagues. The room was very comfortable and was very comfortable.

Nice new hotel. Staff (and the dog) was great. Heating in the new building seems to be a problem. Breakfast was great, room also.

Had a great stay at this Hotel for two nights from Wednesday 21st September, This Hotel is very fresh looking, I believe opened in 2021. A couple of hundred yards from the Central Station. You can see this Hotel directly in front of the Station. Turn left out of the Hotel and a further 5 minutes walk will take you to the pedestrian shopping area. Nice bedroom and bathroom with walk in shower. Nice breakfast and staff...nothing negative to say about this property. Intercity hotels are a great brand with fair prices. Well done to all staff.

Very centrally located. All you need is available in the room. The rooms are clean. It fits everything very recommendable. The staff is super friendly and helpful. The terrace in 7. Stock also super and drinks there is a large selection at good prices. Very great praise to the staff at the hotel. I'd like to come back

We chose this hotel as a low budget hotel close to the center. We were not disappointed. Small hotel, small but clean rooms. The reception, apart from the only man, speaks Polish, so you will get along even without the language. Small car park for approx. 10 cars, but if there are no spaces opposite, huge multi-storey car park for EUR 12 per day. Close to the center. Breakfast very modest without hot dishes, but you can eat. Recommend for people for a 1-2 day trip to explore Dortmund or for people coming to matches. Attention. In every hotel in Germany you will need to have the vaccination QR code or PCR test result to check in.

The hotel is very good, the first time I booked the suite is good, the second time because I did not book a business room, I found that the business room orientation is the front of the hotel, the standard room orientation is close to the high speed on the back of the hotel, but the sound insulation is not too noisy, hotel parking If the indoors are 20 euros, the open-air gate is 10 euros, and there is a parking lot next to the hotel's open-air parking lot. It is 7 euros, but this parking seems to be unattended. The first afternoon to go there, I did not see the management staff. A cabin was closed. After checking out the next morning, I saw that someone was waiting to collect the money. It felt like it was cheap but not safe.

We were very satisfied in the beautiful hotel . The generous room with view to the rest and in the garden was exactly according to our taste. The comfortable bed provided relaxing sleep. The furniture modern and attractive. The bathroom is newly equipped with a large shower and practical very large washing table. Confortable with the separate toilet. The balcony is also very nice of size and is equipped with table and adjustable chairs as well as sunscreen. The menu for dinner was delicious. Breakfast was also good. There is also a hall bath and fitness room, but we didn't both use. The outdoor facilities with the beer garden were excellent. The location of the hotel is top. Parking is free. There were cheap outdoors as the garage was located. The bikes could be placed and loaded free in the garage.

I must admit I’m shocked at how good this place is. Located by everything you need. Easy to find and huge amount off parking The rooms well standard as most hotel but so clean and so comfortable. The staff really work hard to keep on top off it all. The staff are good here easy to talk to and helpful. So yes I would recommend staying here Close to motorways and has an ikea next door so you can get things for the house Great place and will be back