Royal Falcon Hotel Reviews

I had a very disappointing stay at Royal Falcon Hotel and would not recommend it to anyone. During just one night, I experienced a short circuit and the air conditioner stopped working five times. Each time, I had to contact reception to get it restarted, which was extremely inconvenient. On top of that, the staff were very rude to my guest who only wanted to sit and have a discussion in my room. Despite him offering his identity card as security, the staff still did not allow it. To make matters worse, the hotel kept my passport as security without any prior notice finally I had to exchange it with 100 AED Cash. This condition was neither mentioned during the booking process nor in the reservation confirmation, which I found very unprofessional and unacceptable. Overall, this was the worst hotel experience I’ve ever had, and I strongly advise others to avoid staying here.

Very good hotel. The room was clean and comfortable. Staff were friendly and helpful. Nice place to stay — I recommend it!

Great location near to restaurants, metro station and a mall.

no AC inside the room.working while i ask to reception then after until morning is hot inside the room.telephone not working.

Overall, it was okay. There's no individual air conditioning control in the rooms; you had to ask the front desk to turn it off. They kept the AC very cold.

This is my first time booking in this hotel butt very very very bad sarvice bad behavior bad staff very ******* sarvice

Ok ...better than expectations except that centralised aircond cant adjust !!!!

For the asking price the facilities that you get are satisfactory,it’s liveable though the noise because of club on second or first floor can be a big problem

Nice clean and center to everything..malls stores and closest to Salah al din metro station.

The best hotel

Very bad there is to much noise all night I can't sleep because there is noise in club 1 floor I will not comfortable all night

Reception is very accommodating. Keep up the good work.

I get trouble for no visa coming. That why I cannot fly. I inform that hotel before 1 day. I cannot come. Need support change date . They no support and reply on time. I will never use this hotel again

No good ac not working staff rude