Hoiana Residences

Hoiana Residences Reviews

Hoiana Residences

Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, VietnamView Hotel Details
Hoiana Residences
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Hoiana Residences Guest Reviews

4.7/5
Amazing
68 review
Verified reviews
Location4.5
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(68)
Positive reviews(63)
Reviews with photos/video(12)
Awesome stay(10)
Awesome rooms(7)
Clean and tidy(6)
Friendly staff(6)
Awesome amenities(5)
Delicious breakfast(5)
Offers pick-up/drop-offs(4)
Dick
One-Bedroom King Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
We celebrated our wedding engagement at Hoiana Residences and were blown away by the high level of service and world-class amenities. The amazing breakfast buffet was included with our room, and we looked forward to it every morning. We chose the king 1-bedroom option, which was perfect for our needs. Staff and management were super helpful and aimed to make please; they made our special occasion very memorable and special indeed. Would rate higher than 5 stars if it were possible. I highly recommend, and would definitely rebook if we get the opportunity again. Loved it ❤️!
Response from Property: Dear Dick,Thank you so much for choosing Hoiana Residences to celebrate such a special milestone in your lives! We are truly delighted to hear that our service, amenities, and breakfast buffet contributed to making your engagement celebration memorable.Your kind words about our team mean the world to us, as we strive to ensure every guest feels cared for and valued. Knowing we could make your stay extra special brings us immense joy.We look forward to the opportunity to welcome you back in the future. Perhaps for another celebration or simply to create more unforgettable memories! Wishing you both a lifetime of happiness and love.Warm regards,Hiep LeQuality Manager
Guest User
One-Bedroom King Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 30, 2024
Breakfast is good. Couldn’t enjoy the pool and beach in the rainy December, then there’s nothing much to do. Suggest the hotel to include an indoor heated pool on complex.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. I’m delighted to hear that you enjoyed our breakfast offerings.I understand that the rainy December weather limited your ability to enjoy the pool and beach, and I appreciate your suggestion about adding an indoor heated pool to our complex. This is a valuable idea, and I will be sure to share it with our management team for consideration as we continually strive to enhance our guests' experiences.Thank you once again for your thoughtful input, and we hope to welcome you back in the future under sunnier skies.Warm regards,Hiep LeQuality Manager
Guest User
Twin Studio
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 4, 2025
food quality and facilities at hotel is great staff are helpful , promptly reply your answer
Response from Property: Dear Valued Guest,Thank you for the great review of Hoiana Residences.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
Lo Long Pak Rambo
King Studio
Stayed in Mar 2023
Couples
90 review
4.7/5
Amazing
Posted on Apr 9, 2023
It’s a good resort and nice swimming pool, people are nice but just the location is a bit far from the city center
Response from Property: Dear Guest, Thank you for the great review of Hoiana Hotel & Suites! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hiep Le Quality Manager
oranita
King Studio
Stayed in Sep 2023
Booked for others
16 review
5.0/5
Outstanding
Posted on Oct 9, 2023
clean and comfy *no bath tub on this room type
Response from Property: Dear oranita,Thank you for the great review of Hoiana Residences.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
권박사님
Two-Bedroom Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 21, 2025
It was the best hotel among the 5-star accommodations I've been to. The hotel service is really good. The pool is large and there is a Kmart and a Kong Cafe inside. The room I stayed in was a two-bedroom. The view was really good. It was also very clean!! The front desk staff were really kind. However, the location is a bit far from the city center, so it took at least 10 minutes to get there by taxi. Other than that, everything was good. I highly recommend it. 👍
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Response from Property: Hello, thank you very much for your valuable review. We are very happy that you were satisfied with your stay at our hotel. In particular, your kind words about the swimming pool, room cleaning, and staff service were very encouraging. We also appreciate your feedback on the location. We will review additional improvements related to transportation to make your stay more convenient. Thank you again for recommending our hotel, and we look forward to seeing you again. Thank you.
Guest User
One-Bedroom King Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Stayed for 5 nights and was very satisfied. The room type is one bedroom and one living room. The living room has a dining area and kitchen utensils are complete, including pots and pans, oven, microwave, refrigerator, and washing machine. Advantages: The hardware and software are all five-star, quiet, and soundproof (this is very important for a person who sleeps very lightly. There are too many motorcycles in the busy area, which is a nightmare for me). The stay is very comfortable and the service is also very good. The beautiful front desk lady who checked us in when we checked in was named Hyeri ( Truong Thi Que Anh). We added her Watchsapp when we checked in. We contacted her during our stay and she responded very quickly. Special thanks to Hyeri ( Truong Thi Que Anh). The breakfast is very good, and there is actually ice drip coffee. One cup every day to start a beautiful day. There is a swimming pool and a gym. The disadvantages are also prominent. It is located in a remote area, and there is nothing around. There are several food stalls 1KM away, but we did not try them. However, the hotel has a free shuttle bus that can be sent to Hoi An Ancient Town, Da Nang City, and Da Nang Airport, which makes up for this shortcoming and is not inconvenient for us.
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6/20
Response from Property: Dear customer, thank you for your wonderful review of our hotel! We are delighted to hear that you enjoyed your stay at our hotel and look forward to your visit again. Best wishes,
영원24
King Studio
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Nov 5, 2024
There was a Korean staff member so communication was easy :) I was able to stay comfortably thanks to the kind and helpful staff member, Moon Jae-won! The room view was so nice and pretty The room was clean and there was a mart and a cafe so it was nice You can move easily to other buildings The location is a bit far, but there is a shuttle and there are many things to do in the building ☺️ It was the most resort-like accommodation during my 9 nights 🙃
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Response from Property: Dear Customer, Thank you for your positive review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Thank you.
Guest User
Two-Bedroom Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 1, 2025
Entertainment complex
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for the great review of Hoiana Residences.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager
Guest User
King Studio
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Aug 10, 2024
This is the second time I've been here. The room is spacious, clean, and nice. The pool is spacious and nice. The breakfast is great. The downside is that it's far from Hoi An City. There's a shuttle, but there are time restrictions, so it's a bit inconvenient. It would be best for travelers who don't move around much. There's also ***. I'll go again next time. It's so convenient. Taxi is really expensive. Be sure to use the shuttle. There are shuttles from the airport to Danang City and Hoi An City.
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Response from Property: Hello, thank you very much for your valuable review. We are very happy that you were satisfied with our resort's spacious and clean rooms, swimming pool, and excellent breakfast! We will also take note of the distance from Hoi An City. We will try to improve the inconvenience caused by the limited time of the shuttle service. We are glad that you had a comfortable and satisfying experience, and we are very grateful that you will definitely visit us again next time. We will do our best to make your trip more comfortable! Thank you,
Yon-iii
One-Bedroom King Room
Stayed in Jun 2024
Couples
7 review
4.7/5
Amazing
Posted on Jul 16, 2024
Although it is far from downtown Da Nang or Hoi An Old Town, there are free shuttle buses for each route, so there was no inconvenience at all 🙂🙂
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you for your positive review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Thank you.
SAETBYEOL
One-Bedroom King Room
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 2, 2024
I always stay well. The room is separate and there is a washing machine. It was comfortable~~ However, there was some hair in the bathroom. Cleanliness was a bit disappointing!
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Response from Property: 고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.
Helena La
One-Bedroom King Room
Stayed in Jan 2025
Couples
26 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Very good, the room is clean and the decoration is my favorite style
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Guest User
One-Bedroom King Room
Stayed in Jan 2024
Family
17 review
4.7/5
Amazing
Posted on Feb 26, 2024
Very clean, very new, very well decorated, the room is large and comfortable The breakfast is very comfortable and 10 points good. You can play golf and the environment is very good. You can also rent bicycles to look around. The whole environment is very good. The swimming pool and fitness room are very good.
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Response from Property: 敬愛的顧客,感謝您對我們酒店的精彩評論!我們十分高興聽到您在我們酒店過得愉快,並十分期待您的再次光臨。祝好,
컬쳐마케팅(Chris Lee)
Two-Bedroom Room
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 26, 2024
A resort I visited again after two months As always, I feel this every time I come here, but it is the best facility and the best place to relax On the weekends, there were a lot of people waiting in line for breakfast, but it is still the best resort~~
Original TextTranslated by Google
Response from Property: 안녕하세요 컬쳐마케팅 님,다시 한 번 저희 리조트를 찾아주셔서 진심으로 감사드립니다! 매번 최고의 시설과 휴식처로 느껴주셔서 매우 기쁩니다. 주말 조식에 대기 시간이 있었던 점에 대해서는 불편을 끼쳐드려 죄송하며, 더 나은 경험을 제공할 수 있도록 개선에 힘쓰겠습니다. 앞으로도 최고의 휴양지로 기억될 수 있도록 노력하겠습니다. 다음 방문을 기대하며, 곧 다시 뵙기를 바랍니다!감사합니다,