Ibis Edinburgh Centre South Bridge – Royal Mile Guest Reviews
4.3/5
Very Good
223 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.4
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All reviews(223)
Positive reviews(210)
Reviews with photos/video(59)
Awesome rooms(49)
Delicious breakfast(40)
Easy to get around(18)
Close to train station(17)
Convenient for shopping(12)
Poor air conditioning(11)
Great value for money(9)
Friendly front desk staff(9)
Negative reviews(13)
Guest User
Double Room
Stayed in Sep 2024
Solo travellers
10 review
4.2/5
Very Good
Posted on Oct 28, 2024
The overall performance of the hotel is a bit over the average level. The most satisfactory point of it is the location. It is very convenient for the guests to wander about the old castle area. They can go to the sightseeing attraction and to the tourist information centre easily. There are also different kinds of restaurants. So people have wider choices to choose their meals.
Guest User
Double Room
Stayed in Feb 2025
Couples
1 review
3.5/5
Posted on Mar 6, 2025
The central heating system was not working. They gave an electric stove instead. The male employee at the reception did not make an enlightening statement on this issue. They just give the room key at the entrance and send it off without mentioning the facilities.
valarie htwe
Double Room
Stayed in Jan 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The service is perfect. I had to travel there for exam and needed a late check out and the reception lady's, helped me with it . So ther check out time is 12 but my exam only finished at 2pm so they gave me a new key for me to pack . Thank you
Raymond TCY
Double Or Twin Room
Stayed in Jun 2024
Solo travellers
110 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Located along Royal Miles, walking distance to many tourist attractions. Wifi free connections and necessary amenities are provided.
Steven
Double Room
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jul 22, 2024
Centrally located, within walking distance to most of the sight seeing spots in the city.
Ms. Barlet
Double Room
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jul 2, 2024
Amazing overall. Only thing that can better are: noise level within the corridors of the room floor. The room wall is so thin that you could hear all noises. The water pressure of the shower is pathetically low. I was given a room with a view (view to the roof that is, see photo) 😅.
Anyway the whole location and friendly staff made up for what’s missing.
srchmz
Premium Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 6, 2025
The hotel's location is fantastic, incredibly close to Old Town and historical landmarks.
Everything is within walking distance, so there's no need for public transportation, which is a big plus.
The cleanliness and amenities (like tea, coffee, and filtered water) were sufficient for a comfortable stay.
We appreciated how quickly they addressed our note about cleaning, resolving the issue promptly.
However, there's no on-site parking, which can add extra costs for those traveling by car.
Even with the discount voucher they provide, parking in the area remains expensive, as is typical in city centers.
A big thank you to the friendly and hospitable staff for their excellent service!
Dr Saridan Abu Bakar
Double Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 15, 2024
Check in was a breeze. Room was clean and made everyday during our stay. Breakfast was okay, but overlooking historic buildings. The location was very strategic in the center of the city...
WongKate
Double Room
Stayed in Feb 2025
Solo travellers
15 review
3.7/5
Posted on Mar 5, 2025
That restaurant's music goes until 2 AM, and it's messing with my sleep.
Anonymous User
Double Room
Stayed in Nov 2024
Couples
4 review
3.5/5
Posted on Dec 12, 2024
Location was relatively good - easy to walk to all the major attractions. However with a luggage, we needed to take a longer route from the train station to the hotel because the shortest and easiest route had some stairs. Some amenities were given upon request. The second night, our room’s aircon couldn’t work, and the one of the lights burst, so we had to change rooms. And the next room given to us still had issues. And we had to change another room again - which, aircon and lights were fine now, but bathroom door couldn’t close. Walls are quite thin so you can hear people walking, talking and showering.
Johanna
Double Room
Stayed in Dec 2024
Business travellers
2 review
4.7/5
Amazing
Posted on Jan 23, 2025
Centrally located place. Clean and great service. A bit cold room during the winter.
Guest User
Double Room
Stayed in Nov 2024
Couples
1 review
3.0/5
Posted on Dec 9, 2024
Location of the hotel was great. Close to old town of Edinburgh. Everything in a walking distance. Hotel room was a then worn out. Shower hose was leaking, toilet floor was soft and starting to break. Small cracks in the furniture and the floor. Toiled door had some moisture damage. AC was working/not working and there was a high moisture in the room. Window (that should not be able to be opened) was open. Layout of the room was from the worst side. 1 chair to sit on and wardrobe as far from the door on the opposite side of the room. No hand towels, just shower towels available. Breakfast was basic. Elevator to the floor was fast that was good.
Khai Rashid
Twin Room
Stayed in Oct 2024
Couples
9 review
3.5/5
Posted on Dec 22, 2024
It was soooo far from the train station (it was a difficult hike up especially with luggage) BUT the hotel was a nice stay. It had everything we need.
Hong Khai
Twin Room
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 25, 2024
Great location to access all the main attractions by walking distance and next to the university and train station.
Guest User
Double Room
Stayed in Oct 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Great central location within walking distance to main attractions and the university. Great customer service and support, I highly recommend it