The Nyton Guesthouse

There were two major problems with his hotel. No 1 the water supply was off for a lot of the day . This is a severe health problem as the toilet s can't be flushed. We were told this was being fixed but later we read that it's an ongoing problem of several years standing No 2. At night the stairs are poorly lit and noone on the reception. Dangerous in our opinion. Generally the hotel was dirty with layers of dust and torn curtains in the room The conservatory roof was smashed. Altogether a most awful experience.

Despite some negative reviews. I had a great time here. It was only used as a stop gap for the night but it was costly. Had tea and coffee. TV. Kettle. Hair dryer. Iron. Plenty of space to hand clothes and draws and a nice comfy bed. Plus a lovely view and couldn't hear any traffic. The host was pleasant too. I unfortunately couldn't try breakfast as I had ab early train back but that didn't deter from my lovely stay. I'd come again 😊 Not really anything to do with hotel or staff but the people upstairs were quite loud. Kept stomping about. Took me a while to get to sleep. So perhaps the floorboards are a little thin. Staff could be a little slow responding to emails but it all worked out for the best in the end anyway.

The only person we met was not hospitable its like she was barking orders out at us when we arrived. The place was grubby our room had no sink in the bathroom the sink was in the bedroom there was mould in the shower area luckily we were only there one night. The bed was comfy a couple of the locals told us not to eat there we will never go back. One review says it has 4 stars I don't know how

Booked 2 nights - stayed one. Booked family room given a very small double with a bathroom the size of a cupboard. Arrived in the evening so did not see anyone on reception - keys to room on desk. The staff (1) very grumpy (think Basis Fawlty) when I complained no other room available (except at the top of the building) which he claimed was inferior to the one we were given. Breakfast good however and waitress very nice. Decor needs seriously updating. We visit Ely regularly but will never return to the Nyton.