Premier Inn Epsom Town Centre Reviews

I recently stayed at the Premier Inn Epsom Town Centre for five days and had a very pleasant experience overall. The staff were absolutely brilliant – friendly, kind, and always greeted guests with a cheerful smile. The location is perfect, right in the centre of town with easy access to shops, restaurants, and public transport. A special shoutout to Martin and Lewis – both of them went above and beyond to make me feel welcome. Their warmth and professionalism truly stood out. Well done, you two – you're a real credit to the team! The only downside during my stay was the breakfast service. Although the staff remained excellent, the food offering was often quite limited. On multiple mornings, I noticed that the trays were nearly empty, and it seemed like food was being rationed or not replenished enough. This gave the impression of cost-cutting and was disappointing, especially considering the otherwise high standard of service. Despite that, my overall experience was still positive and I would definitely recommend this hotel for short or extended stays.