The Barnsdale, Rutland

Disappointed I have contacted the hotel directly due to a number of things not being to the standard we would expect. The room was dirty and dusty, the doors across the hotel all slammed shut very hard which meant sleep was disturbed, we didn’t receive promised complimentary items.

Disappointed Booked as surprise for daughter, supposed to be a distress break, spoilt by being inundated with phone calls to book evening meal, even called my daughter, break spoilt, cobwebs in room, massage booked cancelled twice by staff not turning up

The grounds are nice and the area wonderful. The rooms are on the small side and so are the bathrooms but the bed was very comfortable and had some nice touches. Tea and coffee and biscuits. The menu wasn’t great but what we had was quite good.

Fabulous and friendly Very friendly staff made this a thoroughly lovely experience. From the glass fo wine handed to you on arrival, you are left with the impression that the staff simply can't do enough for you. Excellent food in the restaurant (supper and breakfast) with prompt service thoughout. Even thought this was only a business stay, I would highly recommend this hotel to people visiting the area.

This may be the first hotel that I have stayed at with complimentary drinks at reception and then also in the room. A nice touch! Rooms are clean, well appointed and have everything you need, want and works.

Great hotel for families Amazing place, wonderful treatment. The outdoor pool was great fun :) we will definitely be going back.