Lotus Cymbidium Sinense Zen Art River View Hotel

Very friendly and warm concierge service with special thanks to Ms 小甜甜。 Great location by the lake with easy access to food & beverage services.

We really enjoyed our stay at this hotel. The hotel is stylish and had great amenities, including free pick up to and from the Hong Bridge, free laundry services, a great view from the room, great breakfast selection and a very comfortable bed. We want to thank especially our 管家小田 who helped to make our stay comfortable. He added us on WeChat which allowed us to contact him for any inquiries and support related to our stay which was very helpful as we didn’t have a Chinese number.

Excellent hotel in a great location along the river in fenghuang ancient city! Delicious breakfast and a comfortable room too.

A great location away from the bustling center near the hong bridge. The room was well prepared and cleaned before we came and so there were no difficulties in settling in after a long journey.. the butler 小燕子was exceptionally helpful from the moment we arrived to the point we left the hotel. A great hospitality by the locals for a foreign tourists like us. Bravo and keep up the good work.. thank you

We had a great stay at this hotel. The room was clean, spacious, and had a comfortable bed, plus a lovely view of the river. The location was excellent—just a 10-minute walk from the old town but in a quiet area at night. The amenities were a nice touch, including slippers, flip-flops, and a bathrobe. Common areas were pleasant and well-kept, with a cozy spot to enjoy tea. Breakfast was varied, with options for everyone. The staff was friendly and helped us book a transfer to the station. A couple of small drawbacks: no gym, and the staff’s English was limited, but we managed to communicate just fine. Overall, a great choice for a comfortable and relaxing stay!

Amazing hotel—modern and beautifully furnished. The staff is exceptional and very courteous, especially my concierge, Xiaotian, who went above and beyond. The breakfast buffet/menu, however, fell short of my expectations. I believe it could be improved by offering more variety that caters to European and North American preferences.