Best Fortitude Valley Spa Hotels

If I could give this place zero stars I would. My friend booked this accomodation for me and booked it through ***********; two months before our booking we extended two days so I could arrive to the trip earlier. (On *********** it says check in is from 2pm-12am) When I arrived at 9:30pm I was greeted by a giant door which was locked and it was POURING down with rain. I’ve was left in the rain for just over an hour trying to call the hotel as their intercom system has stopped working due to the rain. Once I finally got through they had lost my booking and took 2 hours to finally let me into a room after a constant back and forth with an incompetent after hours phone service assistant who kept putting me on hold (the manager spent 20 mins blaming me saying it was my fault they didn’t have my booking and that I should’ve called prior, never once in my life have I had to call a hotel prior to check in). The staff had absolutely no empathy for my health or safety being a young woman in a foreign city alone standing stranded in the rain. They stuffed me into whatever room they could for the night and told me they’d ‘sort it in the morning’. Next morning I was greeted by the manager (who had a bit of an attitude) telling me he just ‘missed the email’ about us extending our stay… Pretty useless excuse. Day 1 I was in a tiny closet sized room and the cleaning lady knocked on my door and asked if I needed cleaning to which I said no, she then came back 20 minutes later and barged into my room without even knocking!!! Talk about invasion of privacy!! The second room we were put in smelt like piss, was falling apart (the carpet was peeling off the floors) and was riddled with roaches and other bugs. Not to mention the powerpoint was faulty and I struggled to charge my phone… Then went to have a shower and had a door swung into my face by another cleaning lady who seemed to be mad that I needed to use the ammenities she had finished cleaning. I completely understand that a budget hotel means lesser quality but we booked this place purely for location as it was close to a concert that we were there for. There are places much much nicer in Brisbane/Fortitude Valley for the same price range, such as ‘BUNK Brisbane’ which is a lovely place btw. After this traumatic experience was hoping for my booking to be comped or discounted or even the slightest bit of sympathy from management but nope! Surprised after reading the other google reviews that this place hasn’t gone out of business or been shut down by the health department.

My partner and I stayed with Ovolo the Valley for the week of our wedding. I cannot recommend this hotel enough and would give it more than 5-stars if I could. The staff were friendly, bubbly and so helpful, nothing was too much for them and they couldn't have been more warm and caring. It was the incredible atmosphere that the staff bring which will have me coming back here for every trip! Do yourselves a favour and go stay at Ovolo the Valley.

The hotel is quite new. Supposed to book a female dorm but mistakenly selected a mixed dorm. However, the experience is not bad. Facilities are new. I like the locker which is large enough for a 23kg-size luggage and accessible by the room key. Love the kitchen and rooftop areas. Hand wash and bath gel are provided in the bathroom. Location is near to Fortitude Valley station. 24/7 front desk makes it more convenient for late flight passengers like me. However, it's quite warm inside the pod.

Great spot on James Street. Good value for money. Friendly staff, tidy rooms and very enjoyable. Will definitely be back

I had a perfectly pleasant stay until thhe day before I checked out when someone from reception entered the room (while I was in there) under the impression that I was supposed to have checked out. It was probably a simple mistake, which while invasive is also understandable. No apology, but they are mostly meaningless anyway and it probably wasn't the fault of the person who entered the room. Hadbit ended there I wouldn't have mentioned it, but the same thing happened again when despite the 'do not disturb' sign on the door housekeeping also entered the room also under the mistaken impression that I had checked out. I called reception after the second incident and was put on hold for 18 minutes before they eventually tried to put the blame on housekeeping (and repeatedly got my name wrong, which I wouldn't have cared about if it weren't for the being on hold and the weasily attempt to put what was clearly a reception error on the housekeeping staff). The whole incident left a lingering bad impression, which is unfortunate after an otherwise very pleasant and uneventful stay.

The hotel is in an area surrounded by bars so perfect for someone who wants to party. A long walk to the centre and a 5 minute walk to Fortitude Valley station. The reception area and very large kitchen are always spotlessly clean. I was in an 8 bed dorm which had a large table island in the middle of the room with individual open cupboards. Not big enough for anyone’s bag to fit in though. The room became extremely messy as people couldn’t store bags and suitcases and we are all very trusting leaving our belongings inside these open cupboard spaces. The hostel does provide each person with a small safe above said open cupboard. 1 separate toilet and 1 separate shower in the room for all 8 people. Very frustrating! Other than that, the bed was comfortable.

So I wasn't sure about these apartments but liked the location. I was a little shocked opening the door to walk straight into the bedroom at the front!! BUT, the place totally grew on me. The apartment was roomy with clever use of space and I was super impressed by my owners styling and also how everything was catered for. Fully equipped kitchen, Comp tea and coffee, towels, hair dryer, iron and board, toiletries - everything catered for from ice in the freezer and a jug of chilled water. I was on a red eye from Darwin and the owner accommodated an earlier check in. Thoroughly enjoyed my stay here and loved the easy walk to James Street, to the bridge and short ride to Eagle Street ($12). Also the #1ranked Cafe across the road did not disappoint! Give it a go it a bit quirky but that adds to the charm!