Hanting Hotel (Foshan Lecong Furniture City)

Facilities: Facilities are well equipped. Hygiene: Very clean. Environment: The environment is good. It is very convenient to look at the furniture while staying here. Service: The front desk service is very good. Everyone will say hello when passing by the front desk. The aunt who does the hygiene is very enthusiastic. Overall, the price, service, hygiene, environment and cost-effectiveness are very good.

I usually don't like comments when I stay in hotels. I really felt disrespected today and I still feel uncomfortable when I come back. 1. The hourly room booked shows that the room can be stayed until 22:00. I usually check in at 18:00, but I was told that because I checked in at 18:00, I can only check out at 21:30. I can check in at 18:00. What's the problem? Why did it take half an hour less? The front desk explained that there were no guest rooms to clean at 22:00, and said that I could choose to stay or not. I understand the hotel's arrangement, but you can't stay until 22:00. Can you modify the terms? Is this trying to sell dog meat? If I can cancel the order, then I have to take a taxi all the way back and forth, and your hotel will be responsible for the reimbursement, right? 2. As soon as we entered the room, there was a pile of used tissues on the floor. I went down to tell the front desk. The first thing the receptionist heard was that he ignored us. He turned to his colleague and said, "He said there was a bunch of tissues in the room. Let's go take a look." , and then asked me what I wanted, her tone was full of doubts, maybe she was mentally prepared that I was going to cause trouble, and was ready to quarrel. When I saw her like this, I explained everything. The paper in the room was left intact, and I brought the paper myself. It has a pattern, not my paper. I am the unreasonable party. My request is very simple. The room is not clean. Just give me another room. I dare not ask for anything else. Then the front desk made me a card and gave it to me. No apology was expressed for this incident during the whole process, and it was never mentioned again. Why is it that the guest room aunt in your hotel is so anxious to get off work that she can let the guests check out half an hour early? I ran Isn’t the time wasted running back and forth time? From the time I checked in until this incident happened, the front desk's expression was cold and the tone was very rude. Did I do anything impolite, or did I ask your hotel to provide me with something? When I checked out, the front desk smiled at my colleagues and asked me if I had finished get off work. As soon as I looked at me, I said I was checking out. The smile immediately disappeared, and my expression immediately turned cold. I lowered my head and said goodbye. The whole check-in process was really frustrating.