Hotels Near Starlight Haven Crystal Kingdom in Franz Josef

The explanation is that the motel is very high, the design style is simple and fashionable, the space is spacious, and the open kitchen can be a warm breakfast. It is suitable for family and family to live in, there is an open-air hot spring opposite, and the restaurant next to it eats noodles and falls. Ideal for a holiday.

Lovely motel cottage up the back of town, only a short distance to town and many local walks. The staff could not have been more helpful and provided a town map on arrival with recommendations for restaurants and walks. The room itself was a good size with a small kitchenette and functional bathroom with good water pressure. The little balcony out the front provided a good spot to have lunch or read a book when it wasn't raining, with views over the surrounding mountains. Parking spaces were allocated for all cottages. This was the perfect place to base ourselves for 3 nights while we explored Franz Josef and Fox Glacier.

We had booked for 2 nights and left after the first night. The washing machine located on the premises and advised to be used by the staff destroyed approximately $600 of laundry that was washed. The blaze, indifferent and eye rolling response from the ‘owner’ was frustrating and unhelpful. After being fobbed off to deal with someone called Logan, his unprofessional business manner and redirection of blame to me was flabbergasting and amazing. After reading Tripadvisor reviews, there is a clear connection with Logan being a previous owner or manager of the motel and now has a strange connection with the faulty laundry that is everyone else’s fault but his. As our stay continued there were more issues to arise. The room was stifling hot. I appreciate that NZ motels are not use to this warm weather and therefore to not have air conditioning but to not include a fan is terrible. We struggled to sleep the first night as we could not get a breeze in the room. Our room backed directly onto the Alice May restaurant which created loud operation noise, cooking smells and light from the restaurant. The bed was far from comfortable. Even though the bed is a King bed capable of becoming 2 singles, there should be a mattress topper on the bed to alleviate the ridge down the middle and the fact the beds are hard and probably old. The linen smelt of oil or cooking fats, I can only assume this is because of the location of the restaurant or the fact the motels washes and dries the towels in full public view in the car park exposed to air from the restaurant. The Terrace was the 6th hotel we had stayed in during our time in NZ. The bathroom amenities they provided are exactly the same brand that some others have provided…the only difference, this motel has obviously watered down the amenities. They were watery and ineffective. Much like the amenities, the shower head in the room was ineffective and pathetic. Cleary during their recent ‘refurb’ these new shower heads had been installed. Unfortunately, ours sprayed every direction but where is should and if you had it turned down too low there was no water but have it too high and it would sting you. The next morning, we decided we could not stay an extra night at the property and checked into another motel for the night. There are plenty of other and no doubt better options in Franz Joseph.

Fabulous views from room and amazing location . Very helpful staff and superb amenities as well . Left my book and reading glasses behind , contacted hotel via Facebook and they immediately responded and posted same back to me ! Highly recommended and Will definitely choose to stay here again ..

Personally very satisfied. Behind the main street, next to the Western Wildlife Center, Alice May is diagonally opposite, and it is convenient to go to supermarkets, shops, trails and hot springs. The room can be parked at the door. There are refrigerators, cutlery, microwave ovens, knives, washing supplies, towels, shower gel, no toothpaste, toothbrush, slippers, hangers, wardrobes. There are public kitchens, torch living room, dining room, laundry room, free self-service popcorn, restaurant tableware, knives, cookware, stoves, and some seasonings. It is very convenient to cook, remember to use the washing and returning, garbage sorting. Free breakfast is served daily: bread, cereal, jam, milk. No soup porridge is available in the evening. The hotel restaurant is facing the glacier, the atmosphere is harmonious and the accommodation is very comfortable. There is also a free hot tub for soaking in the hotel. There is also a barbecue grill.

We frequently travel from Nelson to Wanaka and always break the journey in Franz Josef Alpine Glacier is our motel of choice in the Franz /Fox area. It is spacious warm clean and within walking distance of all the restaurants.. What more could you want!!!!

We stayed for 2 nights and had a lovely stay. The hostel was super clean, cosy with a fireplace lit every night for the cold weather and super friendly staff. It is a great location and Georgie was incredible, going above and beyond to help us! So helpful and friendly! I highly recommend!

We stayed upstairs in a queen bed room in the main lodge. The room was large and well appointed. We were very comfortable and enjoyed all of the windows we could open to control the temperature. They offer a guided walk to see some glowworms in the forest nearby. It was a very fun walk, even though it was raining. It was a nice bonus. The facilities are somewhat minimal but we knew that going into it. We enjoyed making ourselves breakfast in the morning and talking to some of our fellow guests around the table. It was a different stay than the other hotels we used on our trip and we found it to be memorable and fun as a result.

It is economical for a trip of 5 people. It would be nice if there was an extra bathroom. The transportation location is convenient. Lake Matheson and the Glowworm Caves are both within a 55-minute drive.

we enjoyed our one night in an executive studio. The bathrooms are very well fitted out with great hot water and good pressure. Room has a fridge and cooking facilities with lovely stainless steel sink. the property is in a quiet location - hear the birds chirping in the morning and there is a lovely view to Mt Cook. Gavin was an amazing host - nothing was too much trouble.