Guest User
March 1, 2024
Really disappointed, booked a hotel and arrived at a Band B. On arrival I rang the bell (there were 2 main doors), and unsure if bell had rung, rang it again after 60 seconds. My welcome was “it’s a big house , it takes time to get to the door!” No hello welcome… I am then put in a room with shower or bath and told its a shared bathroom… After this, I try to log onto the wifi ( no code given on arrival) , the same person answers “it should be in your room!!” At this point I feel like saying, oh silly me, shall I go and look again.., or could you please enlighten me…, The “atmosphere” continues at breakfast..I paid for breakfast so decide to ask for the cooked breakfast , I’m then told “Did you book direct or through ***********? I could not really remember but advised I did pay for breakfast , to be advised sorry I’ve checked , it was *********** and we only “give cooked breakfasts” to guests who book direct. It was the most unwelcoming place I have stayed in for years.