To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(3401)
Positive reviews(3366)
Reviews with photos/video(468)
Delicious breakfast(322)
Easy to get around(312)
Friendly front desk staff(301)
Perfect for business trips(97)
Close to metro(94)
Relaxing hot springs(63)
Has facilities for children(27)
Family activities available(23)
Negative reviews(35)
_WeChat416368****
Superior 2-bed Room(Hot Springs+high-altitude City Scenery)
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Aug 31, 2025
Our room was exceptionally clean and comfortable, and the location couldn't be better. It's incredibly convenient for exploring the city; you can easily hail a taxi right downstairs, and it's very close to Sanfang Qixiang. The lobby is bright and welcoming, and both check-in and check-out were smooth and efficient. The front desk staff provided truly thoughtful and detailed service! Since we were traveling with a child, they proactively offered us kids' amenities. The room itself was also very well-appointed, the soundproofing was excellent, and the breakfast was absolutely delicious!
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
M7192****
Superior 2-bed Room(Hot Springs+high-altitude City Scenery)
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 28, 2025
We were very happy with the room. The service was excellent, and the kids loved it. We'll definitely stay here again! The whole family enjoyed the hotel breakfast, and it's conveniently located near the subway station.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 100% review. Your support and encouragement are our greatest motivation. Mercure is committed to creating a warm and comfortable living environment for our guests, offering the best value for money to meet the diverse needs of our guests. We look forward to seeing you again!
270244****
Queen Room【Hot Springs】
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Aug 23, 2025
Pleasantly surprised! The hotel was spotlessly clean and the service was excellent. Our room was on a good floor with a great view. I'll definitely choose to stay here again on my next visit to Fuzhou.
Original textTranslated by Google
Response from Property: There is always an encounter where we like and appreciate each other, and we run towards each other with tenderness across the vast sea of people. Flowers do not bloom for the sake of blooming, but I come for you!
Anonymous User
Honorable Twin Room(high-altitude City Scenery)
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 21, 2025
The front desk staff were incredibly friendly and attentive, always quick to respond to any requests we made during our stay, even over the phone. Our executive twin room was very spacious, the bedding was comfortable, and the cleaning was exceptionally thorough. Its location is also a huge plus, being only a 5-6 minute walk from the subway station, which made getting around incredibly convenient.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stellar review! Every city has its own reasons for longing, every season offers its own unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope Mercure will be the most heartwarming and unique one in your memories! Please come home often and stay well!
_WeChat251198****
Superior 2-bed Room(Hot Springs+high-altitude City Scenery)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 19, 2025
Very conveniently located near the subway station, offering easy access to Sanfang Qixiang and Shangxiahang. The hotel itself is quiet and clean, and the front desk staff were very friendly and helpful. Even when we ordered food delivery, the robot quickly brought it right up to our room. Breakfast is served on the 29th floor, which is a perfect spot to relax and unwind in the morning.
Original textTranslated by Google
Response from Property: We're so thrilled to see your simple yet profound praise, and your acclaim for our service. We at the hotel strive to provide every guest with the most attentive and meticulous service, ensuring a truly exceptional experience. Mercure is a vibrant, youthful hotel, showcasing its unique charm with its French romantic styling and warm, attentive service. Your encouragement is the greatest support and encouragement for the hotel. We will wholeheartedly serve every member of our family and look forward to seeing you again!
M23473****
Family-friendly Family Room(Hot Springs+high-altitude City Scenery)
Stayed in Jul 2025
Family
10 review
10/10
Outstanding
Posted on Aug 15, 2025
The area around the hotel is quite lively. It's just over 1km from Sanfang Qixiang. We booked a family room, and it was incredibly spacious. Free parking is available; although surface spots are limited, you can also park in the underground garage. Overall, it was a very satisfying stay.
Original textTranslated by Google
6/10
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
M302699****
Honorable Twin Room(high-altitude City Scenery)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 19, 2025
The service was fantastic. Although our room didn't come with breakfast, a manager kindly offered us a complimentary one, and it was quite a spread! The room itself was very clean, and the location is great too – just one metro stop from Sanfang Qixiang, making sightseeing super convenient!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your 100% review. Your support and encouragement are our greatest motivation. Mercure is committed to creating a warm and comfortable living environment for our guests, offering the best value for money to meet the diverse needs of our guests. We look forward to seeing you again!
_donglin_
Queen Room【Hot Springs】
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 18, 2025
This is an excellent hotel. It's spotlessly clean, and the location is fantastic. The front desk staff were incredibly warm, professional, and efficient. A real bonus for a city hotel is the underground parking right at the entrance. The shower's water pressure and temperature were both excellent, far exceeding expectations, and they even have natural hot spring water piped directly in!
Original textTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
1862771****
Family-friendly Family Room(Hot Springs+high-altitude City Scenery)
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 17, 2025
The staff were all very friendly and welcoming, and the location was super convenient for Sanfang Qixiang. However, the cleanliness, especially the finer details, could be improved.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。美居以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。期待您的再次光臨!
Anonymous User
Standard Queen Room(Hot Springs)
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Aug 12, 2025
The rooms were clean and well-maintained, and the staff were incredibly friendly and helpful. The hotel offers a gym, laundry facilities, and many other convenient amenities. I would definitely stay here again. The location is also excellent, with plenty of dining and shopping options nearby. Overall, a fantastic experience!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Anonymous User
Queen Room【Hot Springs】
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 12, 2025
The room was spotless, and the overall environment felt very clean and pleasant. The front desk staff were also excellent. We stayed for two days, and found the location incredibly convenient for visiting the attractions.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
LXC0601
Honorable Double Bed Room(high-altitude City Scenery)
Stayed in Jul 2025
Family
22 review
10/10
Outstanding
Posted on Aug 12, 2025
The hotel was excellent in all aspects; I particularly liked the decor, and we were very satisfied with our stay. They provided complimentary breakfast for the kids for two days, along with welcome fruit, and the service was truly fantastic! It would be even better if the breakfast offered more variety and parking was a bit more convenient.
Original textTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly.
_Xuannn
Queen Room【Hot Springs】
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 23, 2025
The room was very comfortable, with really soft pillows and mattress. The service was exceptionally thoughtful; the lady at the front desk was particularly attentive and helpful – a big shout-out to her! Breakfast was also delicious, and they even thoughtfully sent a takeaway box to our room for my friend who hadn't woken up yet.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。美居以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。期待您的再次光臨!
M15270****
Family-friendly Family Room(Hot Springs+high-altitude City Scenery)
Stayed in Jun 2025
Family
24 review
10/10
Outstanding
Posted on Jul 14, 2025
The service at the hotel was excellent, and the facilities are very modern. We even received complimentary welcome fruit upon returning from our afternoon outing! Rooms are equipped with smart features like smart toilets, electric curtains, a mini-fridge, a coffee machine, and a safe. The location is superb, being very close to Sanfang Qixiang. Plus, Zhufugui Seafood Hotpot is conveniently located just diagonally across the road. The hotel is situated right on the main road, making taxi access convenient. Despite its roadside location, the soundproofing is excellent; we barely heard any outside noise. The family rooms are incredibly spacious, easily accommodating a family of three or four. The pillows and beds are very comfortable, and breakfast was also enjoyable.
Original textTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
202932****
Honorable Twin Room(high-altitude City Scenery)
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 12, 2025
This summer, I visited Fuzhou and chose this hotel. The location is excellent, with plenty of dining options nearby. The rooms are quite spacious, and the service was incredibly warm and welcoming.
Original textTranslated by Google
Response from Property: 親愛的賓客您好,感謝您對 小美的喜愛和認同。小美一直努力為旅客打造…的體驗,希望 我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!