Vienna Zhihao Hotel (Fuzhou Railway Station North Square) Reviews

Response from Property: 親愛的小主，不知道您在小維家經歷了什麼，居然是不妙的體驗，小維好傷心啊，嗚嗚嗚嗚，小主可否給小維説一下呢，以便我們更好的改進，我們是想做的更好，做更優質的服務，期待您的再次光臨，有任何問題可隨時聯繫小維哦~

Response from Property: Dear guest, it is regrettable that we were unable to provide you with a satisfactory experience. The hotel will work hard to welcome your next visit in the best possible condition~

Response from Property: Dear guest, thank you for your affirmation of Xiaowei! The hotel staff adheres to the principle of customer first, serves every guest attentively, and gives guests a home-like feeling; the hotel has a ground parking lot and an underground parking lot on the second floor for free overnight parking. The guest rooms use a contactless smart guest control system to let you enjoy a lazy and leisurely time. I look forward to your experience next time! Thank you!

Response from Property: Dear guests, there may be a shortage of staff during the Spring Festival, which may lead to inadequate hygiene details. We sincerely ask for your forgiveness and sincerely apologize to you! The hotel attaches great importance to all the issues you have reported. We have arranged personnel to investigate and rectify them one by one. We hope that you will have a better experience next time and give Xiaowei another chance. I wish you a happy life, everything goes well, and a happy Spring Festival^-^

Response from Property: So excited! Thank you for taking your precious time to tell your story about your time in Vienna. Every guest in Vienna is our family, and it is our duty to take good care of our family members! I am very touched by your gratitude. I am very happy to have family and friends like you accompanying me all the way. I look forward to being a part of your journey again!

Response from Property: Very happy to see your review. We are lucky to have dedicated employees, and we are even more blessed to have caring customers like you. Vienna will definitely live up to expectations, continue to innovate, and strive to do better, and we hope to have you with us on the road to growth!

Response from Property: Dear guest, thank you for your review, Xiao Wei'er, we are always on the road. We will keep our original aspirations and forge ahead. We hope to give Xiao Wei'er a chance, and we will give you more satisfaction and surprises. , looking forward to your full five-point praise~

Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna Hotel will always stand in this city, waiting for your arrival! See you there or not!

Response from Property: Thank you for your review. We are really sorry that you had a very bad experience. We will reflect on our shortcomings and make corrections!

Response from Property: Thank you for your 5-star review! Your kind words are worth ten miles in the spring breeze. Thank you for your trust and love for our hotel. We met you for the first time, just like returning from an old friend. We are glad that you enjoyed your stay. If you have any questions during your stay, please feel free to call the front desk. It is our duty to provide you with satisfactory service. Our hotel has several room types for guests to choose from. We look forward to your visit again and we will provide you with better service!

Response from Property: First of all, on behalf of the hotel, we would like to express our deepest apologies for the bad stay experience you have experienced. This problem occurred because we did not do a good job of employee training. Thank you very much for your suggestions, which enabled us to prevent such incidents from happening in a timely manner. We will also conduct more training on employee capabilities and qualities. At the same time, we sincerely hope that you will not be afraid of Xiao Wei. We hope that you can stay here and give us a chance to correct our mistakes and experience our perfect service. Xiao Wei is waiting for your inspection!

Response from Property: Dear guest, thank you for your affirmation of Xiaowei! The hotel staff adheres to the principle of customer first, serves every guest attentively, and gives guests a home-like feeling; the hotel has a ground parking lot and an underground parking lot on the second floor for free overnight parking. The guest rooms use a contactless smart guest control system to let you enjoy a lazy and leisurely time. I look forward to your experience next time! Thank you!

Response from Property: Dear guests, thank you for your support of the hotel. The hotel staff are full of smiles and warm hospitality, giving you a home-like feeling. The hotel has a ground parking lot and an underground parking lot on the second floor for free overnight parking. The guest rooms use a contactless smart guest control system to let you enjoy a lazy and leisurely time. I look forward to your experience next time! Thank you!

Response from Property: Dear guest, thank you for your stay and review. We are sorry that we did not receive your five-star review! The pictures of the premium rooms on the Internet are exactly the same as the room you stayed in. The premium windows can be opened normally and wide, but the direction of your window opening is not in the order, so you only opened the window a little bit. Please take a closer look at the window order. Thank you! I wish you a happy life!