Guest User
March 6, 2024
What a miserable hotel. Booked 5 nights and left after 3 nights. Location was great. Rooms okay. But the staff!! Really need training in customer service. Appalling service. On Check in not a word, but just a piece of paper shoved at us to complete. Young girl with black hair had serious attitude problem. Next morning went down to have breakfast. Just totally ignored. Older guy with pony tail made eye contact and turned his back on us. Seemed more interested chatting with receptionist. Do we wait to be seated or just sit somewhere? No idea. Like I said just ignored. We went elsewhere to get food. In the 3 days we stayed there not once were we spoken to. Stay elsewhere, where you may get a bit of service or something. We have spent 6 months in the last 18 months travelling around Europe. Never experienced anything like it. Shocking hotel.