Guest User
September 17, 2024
We stayed in room 11 and were really pleased with the room. It was spacious with a comfortable bed. The place was spotless throughout and had a laid back feel, which we liked. The bathroom was luxurious with a shower and a separate spa bath. Again spotless however the glass door to the bathroom wasn’t ideal, leaving us with no privacy. The location is stunning and central to the village and handy for the shops and cafes etc and we could come and go as we pleased. On arrival we were greeted by whom I can only assume is the manager, slightly eccentric but a nice man. Check in was a bit rushed but we were fine with that. The only negatives really was that it would have been nice to have an iron in the room. I did ask for one but it never arrived. I realise it’s not a hotel but not everyone who stays are hikers. The spiral stairs to the top floor, where we were are way too steep. We are in our 50s and we struggled. There were elderly people in rooms next to us so I don’t know how they managed. They could do with a lift if it were possible. Parking isn’t great. Breakfast was a bit awkward, we are both vegan and we went elsewhere the first morning but we were told that if we got to the kitchen at 9.40 the next morning , there would be vegan sausages waiting for us. We got there on time only to discover we had been forgotten about. The manager did his best but we had to wait and it was a bit uncomfortable and ended up with 2 sausages and some beans. No vegan butter etc. A bit of extra thought would go a long way. We were booked to stay for 2 nights and asked if we could stay a third but unfortunately they couldn’t accommodate us and we booked in to the Wordsworth Hotel next door. What a mistake that was, not a patch on the Moss Grove. We would have crawled back on our knees if they could have taken us back! Regardless of everything, it was a lovely place, with a relaxed and friendly vibe,clean, spacious and we would love to go there again one day.