IntercityHotel Graz

IntercityHotel Graz Reviews

IntercityHotel Graz

Finkengasse 2, Graz, AustriaView Hotel Details
IntercityHotel Graz
IntercityHotel GrazIntercityHotel GrazIntercityHotel Graz
Check available rooms for your travel dates
编组 10
We Price Match
1 night

IntercityHotel Graz Guest Reviews

4.3/5
Very Good
73 review
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.3
Filter by:
Sort by:
All Reviews(73)
Positive reviews(69)
Reviews with photos/video(5)
Awesome stay(9)
Great service(8)
Awesome rooms(7)
Delicious breakfast(7)
Negative reviews(4)
beetee
Business Room
Stayed in Mar 2024
Couples
10 review
4.0/5
Very Good
Posted on Apr 2, 2024
Location is extremely convenient, approx 3-5mins walk from the Graz main station. Good if you have many belongings or luggages Service was average - hotel staff told us to wait 10mins before she could check us in due to them filming a tiktok video. But it took a total of 30mins wait - I believe that could be improved as it was already 20mins past checkin time The room was overall clean but the layout of the toilet can be improved. Water could easily leak and flow out of the bathroom even door there's a door Food was not bad, selection was apt and service staff were quick to clear plates
6/7
Response from Property: Dear guest, I am pleased to hear that you were satisfied with your stay. It is our goal to make every guest feel comfortable and welcome. We are sorry about the circumstances regarding the longer check-in... a video shoot was taking place. We hope to welcome you back soon. Best regards, Stefan Willensdorfer General Manager
Biz Traveler
Business Room
Stayed in Dec 2023
Business travellers
14 review
3.0/5
Posted on Dec 21, 2023
- Dirty spots on the floor - Noisy toilet 24hours - Heater doesn't work at times, window closed - Euro 180 if buy over the counter, while it was much lesser when booking through app
Response from Property: Dear guest, Thank you for your review, please excuse the inconvenience regarding the air conditioning, we have already fixed the problem. We look forward to welcoming you back soon! Best regards, Stefan Willensdorfer General Manager
Guest User
Superior Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Excellent hotel, close to the city center. Room was rather big and clean. Excellent breakfast with all kind of food
Dalston Pung
Business Twin Room
Stayed in Apr 2024
Business travellers
3 review
4.5/5
Great
Posted on Apr 21, 2024
Very good!
Response from Property: Dear guest, Thank you for your positive review after your stay. We are pleased that you enjoyed your stay with us. Best regards, Stefan Willensdorfer General Manager
luckylin2010
Business Twin Room
Stayed in May 2024
Solo travellers
4 review
4.5/5
Great
Posted on May 31, 2024
It is just next to the railway station. The window view is the railway track. The window is closed and it doesn't have much impact. It provides simple lunch, but no dinner. Most of the shops on the street are closed on weekends, so it is not easy to find food. The supermarket Spar is only open at the railway station. The front desk service is patient. I asked to change the duck down winter quilt, but the hotel didn't prepare it in advance. It was already the summer of shorts, T-shirts and ice cream. The room is spacious and comfortable.
Original TextTranslated by Google
Xingtianlong
Business Twin Room
Stayed in Apr 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is nice, right next to the train station, and is owned by Huazhu. It is universal for members. The hotel has a kettle and towels, but does not provide slippers and toiletries. The breakfast is rich and overall very good. It is worth staying.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, We are pleased to hear that you were satisfied with the location and facilities of our facility and that everything went smoothly, even at a late hour. Your satisfaction is very important to us and we always strive to provide the best possible service. We look forward to welcoming you back in the future. Best regards, Stefan Willensdorfer General Manager
Guest User
Business Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Friendly service from front desk staff The room was bright and clean Nothing to find fault with
Original TextTranslated by Google
Response from Property: Dear guest, we're glad you enjoyed your stay with us. Our staff is proud to work here and shows this through their friendly manner. See you soon in Graz! Best regards, Stefan Willensdorfer General Manager
Guest User
Business Twin Room
Stayed in Mar 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Apr 7, 2024
I have stayed here 3 times. It is clean, close to the train station, and has a rich breakfast. It is very convenient to take the light rail from the city center.
Original TextTranslated by Google
Guest User
Business Twin Room
Stayed in Feb 2024
Couples
4 review
2.7/5
Posted on Feb 26, 2024
Unfortunately, again stained bed linen and hair in the bedding from strangers. Curtain stained.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your feedback after your stay with us. I find your criticism regarding the dirty bed very unpleasant, this is not our standard and should not happen. You can be sure that we will discuss the situation internally so that we will not receive this type of feedback again. Nevertheless, we hope to welcome you back soon. Best regards, Stefan Willensdorfer General Manager
Guest User
Business Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 21, 2023
Bright, friendly. There could have been a little more selection of pastries at the breakfast buffet, but it was still enough and we were very full
Original TextTranslated by Google
Response from Property: Dear guest,We would like to thank you very much for your wonderful review of your last stay in our hotel! It is a pleasure for us to read that you were so impressed with our hotel and our service and that you were able to fully enjoy your stay in Graz.We would be delighted to see you again!Best regards,Stefan WillensdorferGeneral Manager
Guest User
Business Twin Room
Stayed in Feb 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Feb 12, 2024
The hotel is definitely recommended! An excellent value for money.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for your great feedback. We are pleased that you enjoyed your stay. See you soon in Graz! Best regards, Stefan Willensdorfer General Manager
Guest User
Business Queen Room
Stayed in Oct 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Oct 14, 2023
The advantage is that it is very close to the main fire. Otherwise, it is okay and has a more modern feel. This hotel is on the first floor. The hotel bar looks very luxurious. I personally feel that this hotel is suitable for business trips and office space. It is not particularly big, but it is very worry-free.
Original TextTranslated by Google
Response from Property: Dear guest,We would like to thank you very much for your wonderful review of your last stay in our hotel! It is a pleasure for us to read that you were so impressed with our hotel and our service and that you were able to fully enjoy your stay in Graz.We would be delighted to see you again!Best regards,Stefan WillensdorferGeneral Manager
CCC Riegler
Business Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Good location - very close to the train station (Saturday from 12 or 1 p.m. you can also park for free for weekend travelers, which may be helpful) Breakfast (also the coffee was excellent) Very friendly, helpful staff at reception
Original TextTranslated by Google
Response from Property: Dear guest,We would like to thank you very much for your wonderful review of your last stay in our hotel! It is a pleasure for us to read that you were so impressed with our hotel and our service and that you were able to fully enjoy your stay in Graz.We would be delighted to see you again!Best regards,Stefan WillensdorferGeneral Manager
Adam
Business Twin Room
Stayed in Sep 2023
Business travellers
48 review
4.0/5
Very Good
Posted on Oct 26, 2023
The transportation is convenient. When I came this time, I found that the hotel was holding a cocktail party. I didn't know how to participate. The overall accommodation conditions were good, the breakfast was not bad, there were many kinds, and the service staff were enthusiastic and very good.
Original TextTranslated by Google
Response from Property: Dear guest,We would like to thank you very much for your wonderful review of your last stay in our hotel! It is a pleasure for us to read that you were so impressed with our hotel and our service and that you were able to fully enjoy your stay in Graz.We would be delighted to see you again!Best regards,Stefan WillensdorferGeneral Manager
Guest User
Business Twin Room
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Aug 6, 2023
The breakfast is good and the room is bigger than expected. It was quiet and the view was nice. Staff are happy to answer questions. There is a parking facility, but there is no parking charge on weekends. I parked in front of the hotel.
Original TextTranslated by Google
Response from Property: Dear guest,We would like to thank you very much for your wonderful review of your last stay in our hotel! It is a pleasure for us to read that you were so impressed with our hotel and our service and that you were able to fully enjoy your stay in Graz.We would be delighted to see you again!Best regards,Stefan WillensdorferGeneral Manager