Guest Reviews of Paco Hotel (Guangzhou Tianhe Coach Terminal Metro Station)
9.2/10
Very Good
702 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(702)
Positive reviews(671)
Reviews with photos/video(76)
Friendly front desk staff(102)
Easy to get around(73)
Large rooms(58)
Close to metro(29)
Perfect for business trips(20)
Convenient for shopping(20)
Stayed multiple times(8)
Amazing natural light(7)
Negative reviews(31)
Guest User
Superior Double Room (No Window)
Stayed in Mar 2025
Business traveller
26 review
2.0/10
Posted on Apr 21, 2025
Very dirty and I was even scared to sleep on the bed to be honest, there is a horrible smell as well( not recommended)
Response from Property: Dear guest, hello! Thank you very much for your comments, which let us know our shortcomings. We will lead the response and improve ourselves better. At the same time, whether you are on a business trip or a trip, we look forward to your next visit, so that you can feel our new changes and wish you a happy life.
Adesola
Superior Double Room (No Window)
Stayed in Mar 2025
Business traveller
2 review
8.0/10
Very Good
Posted on Apr 12, 2025
I had a great stay at this hotel during my trip to China. The room was clean, comfortable, and well-equipped with everything I needed. The staff were friendly and helpful, making check-in and check-out smooth and stress-free. I especially loved the central location—it was easy to get around and explore the city. The breakfast buffet had a good variety of both local and international options. Overall, it was a pleasant and convenient stay, offering great value for money. I’d definitely recommend it to anyone looking for comfort, accessibility, and good service in the city.
Response from Property: Dear customerFirst of all, thank you very much for your evaluation of us. It must be because we did not do well enough that we were unable to receive your five-star review Looking forward to your next stay We will definitely ensure that you give us a five-star rating
Guest User
Superior Double Room (No Window)
Stayed in Sep 2024
Business traveller
4 review
7.5/10
Posted on Nov 8, 2024
2nd stay here, rooms reasonably clean, light for bathroom didn't really work but I didn't tell them. Young Staff member was very helpful with storing luggage before my stay. Would stay again
Response from Property: Dear guests: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
TinnPrakaikowit
Superior Double Room (No Window)
Stayed in Sep 2024
Family
4 review
8.5/10
Very Good
Posted on Oct 19, 2024
Front desk is user friendly. The room is quite comfortable and clean. It is worth the money.
Response from Property: Dear guests: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Premier Suite
Stayed in Sep 2024
Business traveller
2 review
7.0/10
Posted on Oct 17, 2024
cigarette butt behind toilet door. room not too clean. bed is clean
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and look forward to seeing you again.
Guest User
Deluxe Single Room
Stayed in Apr 2024
Business traveller
7 review
10/10
Outstanding
Posted on May 30, 2024
Been staying here for over 10 years now , 4 times at time per year. Good location lots of restaurants nearby, and shopping mall in front. 1 halal restaurant 2 minutes walk on the left.
Staff always smiling and friendly.
Response from Property: Dear host, thank you very much for choosing to stay at Xiaobai. Your satisfaction is Xiaobai's highest pursuit. Xiaobai will serve you as always with a sincere service spirit. Xiaobai looks forward to your visit again and awaits your arrival!
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business traveller
5 review
6.0/10
Posted on Apr 25, 2025
Not bad but could be improve
Response from Property: 尊敬的客人,您好!非常感謝您給予我們的評論,讓我們知道我們的不足之處,我們會更領導反應更好的提高自己。同時不管您出差還是旅行都期待您的下次光臨,讓您感受到我們不同的變化
Lalan vindula
Superior Double Room (No Window)
Stayed in Jan 2025
Business traveller
9 review
8.5/10
Very Good
Posted on Feb 26, 2025
Good location, frendly staff
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
Sim BK
Superior Double Room (No Window)
Stayed in Jan 2024
Solo traveller
3 review
10/10
Outstanding
Posted on Feb 6, 2024
Nice hotel near the MRT station for line 3 and 6.
Amenities around hotel is sufficient for single traveller.
Service rendered by staffs are good as they try their best to assist any difficulty encountered.
Response from Property: Thank you very much for your recognition and support! Welcome again to the Paco Hotel
Guest User
Superior Double Room (No Window)
Stayed in Oct 2023
Business traveller
2 review
7.0/10
Posted on Nov 6, 2023
Reasonably close to the metro. Nice and clean. Only thing is beds were too hard for my liking
Response from Property: Dear host, thank you very much for choosing to stay at Xiaobai. Your satisfaction is Xiaobai's highest pursuit. Xiaobai will continue to serve you and serve you with its sincere service spirit. Xiaobai looks forward to your visit again and waits for your respect. Drive!
MajidKhattak
Stayed in May 2023
Couple
19 review
10/10
Outstanding
Posted on Jul 18, 2023
everything is perfect... really good hotel
Response from Property: Dear host, thank you very much for choosing to stay in Xiaobai. Your satisfaction is the highest pursuit of Xiaobai. Adhering to the spirit of honesty and sincerity, Xiaobai will serve you and serve you as always. drive!
bijeshplk
Deluxe Single Room
Stayed in Aug 2023
Couple
1 review
9.0/10
Great
Posted on Sep 13, 2023
Very good location for the price. Near to metro and close to local market, department store, mc Donald's and more. The staff were very helpful as well.
Response from Property: Dear host, thank you very much for choosing to stay at Xiaobai. Your satisfaction is Xiaobai's highest pursuit. Xiaobai will continue to serve you and serve you with its sincere service spirit. Xiaobai looks forward to your visit again and waits for your respect. Drive!
AMishra
Deluxe Twin Room
Stayed in Sep 2023
Business traveller
6 review
8.5/10
Very Good
Posted on Oct 29, 2023
Hotel is near to Tianhe Coach Terminal Station and at a very convenient location.
Response from Property: Dear host, thank you very much for choosing to stay at Xiaobai. Your satisfaction is Xiaobai's highest pursuit. Xiaobai will continue to serve you and serve you with its sincere service spirit. Xiaobai looks forward to your visit again and waits for your respect. Drive!
cndylfnbl
Superior Double Room (No Window)
Stayed in Jun 2023
Solo traveller
4 review
10/10
Outstanding
Posted on Jul 26, 2023
A great hotel, perfect for resting after a tiring day. The location is close to a mall and metro station, convenient to travel around⭐⭐⭐⭐⭐
Response from Property: Dear host, thank you very much for choosing to stay in Xiaobai. Your satisfaction is the highest pursuit of Xiaobai. Adhering to the spirit of honesty and sincerity, Xiaobai will serve you and serve you as always. drive!
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Business traveller
2 review
9.0/10
Great
Posted on Feb 12, 2024
Very helpful staff and nice location
Response from Property: Dear host, thank you very much for choosing to stay at Xiaobai. Your satisfaction is Xiaobai's highest pursuit. Xiaobai will uphold the sincere service spirit and will continue to serve you and serve you. Xiaobai looks forward to your visit again and waits for your respect. Drive!