President Hotel (Guangzhou Sports Center Taikoo Hui) Guest Reviews
4.8/5
Excellent
2755 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2755)
Positive reviews(2619)
Reviews with photos/video(658)
Friendly front desk staff(150)
Easy to get around(137)
Well decorated(86)
Close to metro(45)
Convenient parking(35)
Well designed(34)
Delicious breakfast(25)
Excellent afternoon tea(12)
Negative reviews(136)
Thomas SG
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Oct 2024
Business travellers
3 review
4.5/5
Great
Posted on Oct 18, 2024
The hotel may look old outside but inside, it seems to have undergo renovation to keep it modernized. Room has Smart Control using voice to control the lightings, sound, curtain & aircon etc.
Toilet bowl is also smart type with auto sensor and spray for washing. Overall the room is perfect and a notch over many of the 4&5 stars hotel I stayed before.
There is also a free coffee corner for hotel guests serving latte, coffee etc. can also takeout.
Location wise is very convenience with many eateries nearby and a Mac Donald Shop besides the hotel entrance. Metro Train station also a stone throw away.
Next time coming will also choose this hotel to stay.
Response from Property: โค๏ธ136th Autumn Fair Foreign Purchase Certificate Application Pointโค๏ธDear guests, thank you very much for choosing President Hotel. If you have any questions during your stay, you can contact the front desk directly. We will do our best to solve the problem for you. In order to provide you with a more comfortable stay experience, the hotel hardware upgrade is in progress. There are newly renovated Yayun twin rooms and Yayun double rooms on the 8th floor. I believe that you will be satisfied with your next stay. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
XIN
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
1. Service : Really the best services ever for my whole Guangzhou trip since the staffs all really nice especially Helenๅฐ่ฆ ๐ฅน She helped me for my lost parcel and get it back for me. We having this trip in the mid-autumn and hotel provide us mooncake ๐ฅฎ too
2. Environment: Really convenient because walking distance only 2mins from the railway station and the shop nearby very easy to access such as restaurant, beverage or convenient store
3. Cleanliness: The room is really big and clean even after the room services the hotel will put it back for us anything that we have used. This hotel really in AI mode too because they will send our ordered take-out meal by using the robot ๐
For total 100/100 for tis hotel experience
Response from Property: โค๏ธFree gym and free laundry roomโค๏ธDear guests, thank you very much for your praise after your stay. We are glad that President Hotel (Tianhe Gangding Branch) can bring you a wonderful time during your trip to Guangzhou. Your praise has greatly encouraged the entire President family and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. Looking forward to going home again!
Hanan
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Sep 2024
Business travellers
2 review
1.5/5
Posted on Sep 9, 2024
Have very bad smell in The corridor to the rooms,
And had pictures that resembles Nazi uniform in my room,
The breakfast wasn't ready in the dining room and they say it's was because no have enough people,
But they refuse to pay me the breakfast money back and ask me to wait in my room for food that they will send half hour later,
If you book directly with them without ctrip better to do it in one time, I book the room for 2 days every time and they raise the price in 20rmb every time I extended the room, (530, 550, 580,)
Response from Property: Sorry for giving you a bad experience. According to your feedback, we checked it as soon as possible. The smell in the corridor is actually the daily disinfection that day, and the smell has not yet dissipated. Guangzhou has been hit by heavy rains recently, and we will be more rigorous about hygiene issues. The hotel decoration is in the style of the Republic of China, and the paintings are also, not Nazi, but we value the feelings of every guest, so we also assisted in the evacuation as soon as you gave us feedback, and contacted your Chinese friends to help explain, hoping to alleviate your unhappiness; Regarding breakfast on that day, it was a set meal, and there was a special style for foreign guests. During the communication, the staff's foreign language may need to be improved, which caused some misunderstandings. We sincerely apologize. In addition, you can also check the reviews for the price issue you mentioned. Many guests have a high praise rate for our cost-effectiveness. We also hope that you can contact us to help us further improve and provide better services to our guests.
KKFoong
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very Good location Subway just 100m away From hotel lobby, room very clean and space acceptable fully recommend For family Or Business stay surrouding easily To get variety food and few big Shopping malls. Worth To price u paid
Response from Property: Dear guest, I am truly delighted to receive your full score review. Thank you for your recognition of the Presidential Hotel. The Presidential Hotel is located in the bustling commercial area of Tianhe District, Guangzhou, adjacent to famous commercial shopping centers such as Tianhe City, Zhengjia Plaza, and Victoria Plaza. The room has a panoramic view and is bright and spacious. We strive to provide every guest with a comfortable and reassuring vacation environment, creating an atmosphere that feels like returning home. We look forward to your visit again!
Ming ShaoKoh
Smart King Room (zero Pressure Memory Foam Mattress + Chaise Longue Sofa + CBD Night View)
Stayed in Jul 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Jul 8, 2024
I was very hesitant to book this hotel after reading so many negative reviews in Google. I decided to take a leap of faith after reading positive reviews in Trip.com.
I'm glad I did. Hotel may look old from outside but looks new and clean inside. It also preserves the authentic feel.
Breakfast was great and taste good. Just perhaps cold. Maybe I was the earliest guest to have breakfast.
On location, the hotel is situated at the heart of electronic malls. A 10 minutes walk will lead you to Grand View Plaza.
Overall, I love this hotel.
Response from Property: ๅฐๆฌ็่ณๅฎข๏ผๅพๆจ้ฒๅบ้ๅง๏ผ้ ๅบๆๅไบบๅกๅฐฑๆ้จๆ้ๆณจๆจ็็ดฐ็ฏๆๅ๏ผๅๅฐ่ณ่ณๅฆๆญธ๏ผๆๅๅกๅฐ็่ช ใ็ฑๆ ใ็ฆฎๅใๅจๅฐ็ๅพ ๅฎข็ๅฟตใ้ๅธธๆ่ฌๆจ้ธๆ็ธฝ็ตฑๅคง้ ๅบไธฆ็ๆญค้ป่ฉ๏ผ่ฝๅพๅฐๆจ้้บผ้ซ็่ฉๅน๏ผๅฅฝ้ๅฟ๏ผๅธๆ็ธฝ็ตฑๅคง้ ๅบๆฏๆจๅบ้ๅจๅค็็ฌฌไบๅๅฎถ!
Gray Li
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Jul 2024
Business travellers
33 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The manager on shift Olivia was exceptionally initiative, polite and did the check out process very quickly. Kudos to her and her team.
Response from Property: Dear Mr Lee,Thank you very much for staying at the Presidential Hotel and sharing your stay experience. We are very proud to see your recognition of our front desk manager. We have always been committed to providing high-quality service to guests, making them stay happy and feel at home. Thank you for your expectations of our front desk team, and we look forward to your next visit!
Ali
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Jun 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Nice staffs and respective when i return to guanghzou i will reserve in this hotel... thanks for all the employees and worker at the hotel .. and also the hotel is so clean
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Overall stay at President Hotel was pleasant, accompanied by excellent service from Lon. Highly recommended with a good location near the metro station.
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The Front desk is friendly, Room clean and organized, location is best with walking distant 20 min to reach most popular shopping center . The only facility need to improve is lift.
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Nov 2024
Business travellers
10 review
4.0/5
Very Good
Posted on Nov 23, 2024
Modern design hotel and good sound proved room. Breakfast was standard with variety of choices
Fernando M Navarro
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Oct 2024
Business travellers
7 review
4.2/5
Very Good
Posted on Nov 6, 2024
Very nice location, but I do hope you could hire a full time staff (at least 1) that could speak at least English or other foreign languages. Was frustrating to see and live in a beautiful place but hard to get assistance on daily matters.
Room is big but a bit dated. Got some smoking smell in front of my room and in the hallway sometimes although hotel said all rooms are non-smoking. Location is very good. Lots of food and beverage nearby.
Response from Property: Sorry for bringing you a bad experience. First of all, thank you for your recognition and praise of the hotel. The hotel is located next to Gangding Subway Station. It has a superior geographical environment and very convenient transportation. There is a wide range of food, drink, and entertainment in the surrounding area, as well as free restaurants. The parking lot and laundry room will make your travel time more convenient. At the same time, we attach great importance to your feedback. All floors of the hotel are non-smoking. We will pay more attention to the behavior of individual guests and carry out odor treatment. We also hope that you can give me feedback. As an opportunity to improve our service, you can take a look at the recent reviews. No guests have reported similar problems. We also hope that you can contact us to help us further improve and provide better services to our guests.
Guest User
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Oct 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Great room! I recommend. Good location. Breakfast is good but not so many western options.
Response from Property: โค๏ธThe 136th Autumn Fair Foreign Procurement Certificate Application Pointโค๏ธDear guest, thank you very much for choosing the President Hotel. If you have any questions during your stay, please contact the front desk directly. We will do our best to solve the problem for you. In order to provide you with a more comfortable stay experience, the hotel hardware upgrade is in progress. There are now newly renovated Yayun twin rooms and Yayun double rooms on the 8th floor. In addition, in order to meet the needs of different guests, our dishes have been irregular. Replace and update, I believe you will be satisfied with your next stay. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
keisuke
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Aug 2024
Business travellers
27 review
4.0/5
Very Good
Posted on Aug 21, 2024
The variety of the breakfast is very good to start a day. The free drink in the fridge should be ones without sugar (soya bean juice, fruits tea juice contains sugar, which are not good for the health). There are some rooms without windows. I'm wondering at the selection of the hotel rooms at the site of trip.com refers this matter or not.
Response from Property: Dear guest, thank you for staying at the President Hotelโค Thank you for tasting our rich and varied breakfast and staying in our brand new rooms. Regarding the sugary issue of the complimentary drinks and snacks carefully prepared for customers in the room, you have indeed reminded us that trying to prepare sugar-free drinks may also give customers a more considerate experience. Thank you again โค. In addition, you mentioned There is a question about whether there is a window in the Le Xiang double room. The hotel does show it on the platform, and the hotel also has rooms with windows. If you are lucky enough to receive you again in the future, you can contact us at any time if you have any questions. We are here to serve you 24 hours a day. We are very attentive to our services! Looking forward to your next visit!