Life Hotel (Guangzhou Kecun Metro Station Guangzhou Tower) Guest Reviews
4.2/5
540 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(540)
Positive reviews(487)
Reviews with photos/video(116)
Convenient location(94)
Easy to get around(66)
Friendly front desk staff(35)
Classy environment(30)
Close to metro(28)
Loved the view(16)
Too many mosquitoes(10)
Perfect for business trips(8)
Negative reviews(53)
Kenix Ngan
Elegant Twin Room
Stayed in Nov 2024
Family
10 review
4.5/5
Great
Posted on Jan 20, 2025
The hotel has an excellent location, just within walking distance of Canton Tower, perfect for the New Year countdown.
The metro station is also nearby, and there are many restaurants downstairs.
The room is spacious with a separate toilet and washroom, and the bed is big and comfortable, which was a great bonus.
The only downside is that the hotel has no lift, so you are forced to walk up to the 3rd floor, which could be inconvenient for some guests.
Overall, it’s a great place to stay with a fantastic location.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Lin Jung
Li Yue Double Bed Room
Stayed in Apr 2024
Business travellers
17 review
3.2/5
Posted on May 3, 2024
Location is good ,nearby metro, and there are some restaurants around this hotel, others are soso. If u just need a bed and short stay ,u can stay this hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
songkarn, thailand
Li Fu Twin Room
Stayed in Jun 2024
Business travellers
12 review
2.5/5
Posted on Jul 17, 2024
The location is good around old area but beautiful Canton Tower view.
But the room is quite old many bad look on wall and ceiling, need renovation.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
yen hong
Li Fu Twin Room
Stayed in Nov 2023
Family
3 review
3.5/5
Posted on Jan 11, 2024
The most satisfying part of staying in Life Hotel is the view of Canton Tower. We were there for the New Year so it's a memorable view looking at the Canton Tower from our own room. There are cafe, restaurants and convenient store around that make it convenient to get food and necessity. It's less than 10 minutes walk to the nearest Kecun Metro Station so it's convenient. And there's a huge shopping mall opposite to Kecun Metro Station too. The room is spacious with long table. The bathroom is a bit old and the shower is small. We were shocked by the staircase going up to the room from the reception but the staff helped to handle the luggages.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Yee Vun Hiew
Elegant Double Bed Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Location wise quite near to GZ Canton Tower. Easy to access around and affordable. But in terms of cleanliness im not so satisfied. The water from the bathroom leaking out when taking bath and making all the floor wet and not so comfortable to walk around.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Li Yue Double Bed Room
Stayed in Jan 2024
Business travellers
3 review
4.7/5
Amazing
Posted on Feb 4, 2024
Good place. Even though visible that it gets clean, it has some small cockroaches.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Drshivanand
Elegant Double Bed Room
Stayed in Feb 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Good hospitality people are very kind and supportive
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
ZAFARI
Elegant Twin Room
Stayed in Dec 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Great stay we had nice location
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
NG
Li Fu Twin Room
Stayed in Dec 2023
Travel with friends
42 review
5.0/5
Outstanding
Posted on Mar 7, 2024
nic nice nice nice nice
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Dragon Flyer
Li Fu Double Bed Room
Stayed in Mar 2024
Business travellers
13 review
3.0/5
Posted on Apr 13, 2024
not very good
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
ivatripcom
Li Yue Double Bed Room
Stayed in Dec 2023
Couples
25 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Great location.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
CallMe Samurai
Elegant Double Bed Room
Stayed in Mar 2023
Business travellers
3 review
3.2/5
Posted on May 4, 2023
Good for only 1 night stay.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Chin
Li Yue Double Bed Room
Stayed in Feb 2023
Travel with friends
4 review
3.0/5
Posted on Mar 14, 2023
Overall ok.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Elegant Double Bed Room
Stayed in Jan 2025
Couples
2 review
1.5/5
Posted on Feb 23, 2025
The shower room equipment has safety hazards. I was injured and reported it to the front desk. They didn't care about the injury at all and didn't care at all. They just casually said that someone would go and check the shower equipment.
Original TextTranslated by Google
Response from Property: Dear customer, hello!
First of all, we sincerely apologize for what happened to you during your stay. We are very sorry and concerned to learn that you were injured on the equipment. Your safety and health are always our top priority, and we are deeply sorry that this incident happened. Regarding the problem you reported, we have recorded it and will immediately arrange professionals to conduct a comprehensive inspection and repair of the shower room equipment to ensure that similar situations do not occur again. At the same time, we will also conduct further training for the front desk staff to ensure that they are more meticulous and thoughtful when handling guest feedback, especially when it comes to safety issues, they must pay enough attention to it at the first time.
We attach great importance to your feedback, and once again sincerely apologize to you and thank you for your valuable suggestions. We look forward to the opportunity to provide you with better service.
I wish you a speedy recovery!
Guest User
Elegant Double Bed Room
Stayed in Jan 2025
Other
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is nice and close to Guangzhou Tower. The transportation is also convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!