The staff was kind and efficient. The location is very convenient because of its location inside the airport, however, the lounge area has a commuter hallway that goes through it. There are constantly people walking past the rooms making noise, even though there are many signs that warn people to be quiet. From inside the rooms it is very easy to hear many people. Also, the website and check-in voucher said that the hotel provides toothpaste and toothbrush, but they did not. The shared shower is located in the hallway with the rooms, but the toilet is outside of the area, across from the hotel, it is one of the regular terminal toilets.