Lavande Hotel

Lavande Hotel Reviews

Lavande Hotel

No. 11 Huaming Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Lavande Hotel
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Lavande Hotel Guest Reviews

4.7/5
Outstanding
3417 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3417)
Positive reviews(3325)
Reviews with photos/video(294)
Easy to get around(336)
Classy environment(233)
Friendly front desk staff(204)
Perfect for business trips(114)
Large rooms(113)
Close to metro(90)
Average sound insulation(71)
Negative reviews(92)
Oksana181
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Dec 2024
Business travellers
17 review
3.7/5
Posted on Jan 11, 2025
The hotel is good for its price. Nothing fancy, but kinda okay. Walls are thin, had to use earplugs. The rooms are smoking rooms, and the hotel really smells it. The location is great.
Response from Property: Thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. We hope that you can point out our shortcomings next time you come. We will work hard to do better and serve every guest attentively so that every guest who comes to the store can feel at home.
Philip
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Sep 2024
Business travellers
7 review
4.0/5
Very Good
Posted on Oct 26, 2024
Excellent service from all staffs. Limited English, but able to communicate via translator. Location is excellent with many restaurants, malls, shops, and metro within walking distance. Shuttle bus provided during Canton Fair days. Free laundry and dryer a plus. Only negative is the cigarette smell in the hall and rooms, unfortunately very common in China.
Response from Property: Thank you for choosing our hotel and sharing your valuable feedback here. We are glad that you are satisfied with certain aspects of our hotel, and we also attach great importance to your suggestions for deficiencies or improvements. We will carefully record and analyze your feedback and take appropriate measures in a timely manner to improve the service quality and level of our hotel. We hope you can give us more opportunities and let us repay your trust and support with better services.
Mina.Basirat
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel is located close to the Subway station and a plaza with lots of food options. The starbucks and 7-11 are right across the hotel. Getting to Pearl river and Canton tower is also very easy from the hotel. We love our stay there, and will definitely come back again.
Response from Property: 親愛的小主！感謝您選擇麗楓酒店，再多的廣告，不如大家的口口相傳，我們向來重視口碑宣傳，更加重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客， 我們願意盡最大的努力，讓您的廣州之旅變得輕鬆愉快順心，期待您的再次光臨，感受麗楓不一樣的風采。
Zozo98
Superior Boutique Double Room
Stayed in Nov 2024
Solo travellers
7 review
3.0/5
Posted on Dec 28, 2024
“I’ve stayed at this hotel before, and my first experience was much more pleasant than my recent stay. While it was still a good place for a one-night stay, I noticed that the cleanliness has unfortunately declined compared to my previous visit. The room wasn’t as clean as I expected, which was disappointing. I hope the hotel can address this issue to ensure a better experience for future guests.”
Response from Property: Thank you for choosing our hotel and sharing your valuable feedback here. We are glad that you are satisfied with certain aspects of our hotel, and we also value your suggestions for deficiencies or improvements. We will carefully record and analyze your feedback and take appropriate measures in a timely manner to improve the service quality and level of our hotel. We hope you can give us more opportunities and let us repay your trust and support with better services.
Yu Wang
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Dec 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Good hotel in guangzhou, also good food on the fourth floor. Will definitely recommend
Response from Property: 親愛的顧客！感謝您選擇麗楓酒店，再多的廣告，不如大家的口口相傳，我們向來重視口碑宣傳，更加重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客， 我們願意盡最大的努力，讓您的廣州之旅變得輕鬆愉快順心，期待您的再次光臨，感受麗楓不一樣的風采
Guest User
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Great!
Response from Property: 親愛的顧客！感謝您選擇麗楓酒店，再多的廣告，不如大家的口口相傳，我們向來重視口碑宣傳，更加重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客， 我們願意盡最大的努力，讓您的廣州之旅變得輕鬆愉快順心，期待您的再次光臨，感受麗楓不一樣的風采
Brooklyn W E
Superior Boutique Room (2 beds)
Stayed in May 2024
Family
9 review
4.0/5
Very Good
Posted on Aug 18, 2024
The room is small but the price is extremely super low so it is worth it
Response from Property: Thank you very much for taking the time to leave us such a wonderful review! Your satisfaction is our greatest pursuit, and we will continue to work hard to provide you with better services and a comfortable accommodation experience. Thank you again for your support and trust!
Guest User
Superior Boutique Room (2 beds)
Stayed in Sep 2024
Other
1 review
1.5/5
Posted on Oct 31, 2024
If you sleep anytime before 10pm, I WOULDN NOT  choose this hotel!!! There is a RESTAURANT downstairs. When we stayed there, that restaurant was having a big party with loud speaker and music until around 1am. People were even SCREAMING!!! I’ve never had this kind of issue before in my life. This is the WORST experience I’ve ever had in a hotel. We called the hotel a few times that night and they said they could not do anything to solve this issue??? The only thing they said was to just wait until the party was over. Why???  Overall, no apology or remedy were provided by the hotel. None of the staff cared about the party, which seems normal to them.
Response from Property: Dear customer, thank you for your negative review and for pointing out the sound insulation issues in our hotel. We attach great importance to your opinions and have communicated and provided feedback with relevant departments to resolve this issue. During this period, we will strengthen staff training and remind them to pay attention to noise control at night to ensure the quality of your rest. We will resolve this issue as quickly as possible and provide you with better service during your next stay.
ARTEM888
Elegant Queen Room
Stayed in Dec 2024
Solo travellers
103 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel's location is perfect, very convenient and clean!
Response from Property: "客官！感謝您的好評哦。每一位小夥伴到店我們都會微笑着奉上一杯熱茶，緩解旅途的疲憊。熱情的服務每一位麗友，我們堅持不懈的做一家有温度的酒店，關懷每一位旅客，不僅僅是提供賓至如歸的感覺更多的是一種鄰里服務，舒適，輕鬆，自在，暖心。感謝選擇麗楓，相信麗楓，我們定不負您的期望！"
Lisa
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Mar 2024
Business travellers
1 review
4.5/5
Great
Posted on Apr 29, 2024
Good place to stay and attend the canton fair. They provided a bus shuttle but don’t worry if you miss it the taxi isn’t expensive.
Response from Property: 非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般
Guest User
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Mar 2024
Solo travellers
6 review
4.2/5
Very Good
Posted on Apr 26, 2024
Simple but clean room. Great location near lots of restaurants. Good value for the price
Response from Property: 非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般
Gooodly
Elegant Queen Room
Stayed in Jul 2023
Couples
7 review
4.2/5
Very Good
Posted on Sep 19, 2023
Overall good stay, smells good. Good match for the price&quality, great location and comfortable bed.
Response from Property: Dear guest, it is Xiaoli's greatest honor to receive such warm praise from you. Your satisfaction is our service goal. Xiaoli will not let down your praise and will continue to work hard. We look forward to your next visit. Better service for you! wish you a happy life!
David Washington from Sydney
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Sep 2023
Solo travellers
5 review
4.7/5
Amazing
Posted on Oct 22, 2023
Great hotel in a fantastic location. Highly recommended !!!
Response from Property: Thank you very much for your support of the hotel. We are still a little bit disappointed that we did not receive a full 5-point rating from you. Maybe the hotel has some shortcomings. We hope that you can point out our shortcomings to us next time you come. , we will strive to do better, we will serve attentively, so that every guest who comes to the store can feel at home.
Guest User
Superior Boutique Double Room
Stayed in Dec 2023
Business travellers
1 review
4.5/5
Great
Posted on Jan 30, 2024
Great place to stay if you need to visit the US embassy in Guangzhou, it’s walking distance, close to everything.
Response from Property: 親愛的客人您好，感謝您的好評。提供高品質的服務和住宿環境是我們的宗旨，獨特的品位設計能得到您的肯定讓我們倍感欣慰。但是小主是不是漏點了小星星呢，期待下一次見面我們能帶給您更多難忘的體驗。爭取拿到5星哦~~我們等着您再來！
Harriet
Superior Double Bed Room With Bluetooth Audio Enjoyment
Stayed in Nov 2023
Couples
19 review
4.5/5
Great
Posted on Jan 2, 2024
Great stay, I've used this hotel a couple times in Guangzhou as it is reasonably priced and is very clean. Only problem this time was the plugs didn't work so we couldn't charge our phones. Other than that everything was good!
Response from Property: Dear guests, thank you for your review of the hotel. We are deeply sorry for your stay experience at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book the hotel again and give us a chance to apologize to you