ABOUT THE HOTEL Comfort Hotel Astana is a modern hotel offering 97 comfortable rooms ranging from “Standard” to “Junior Suite”. CONVENIENT LOCATION Located in the heart of Astana’s business and cultural district, the hotel is within walking distance of Central Park, the Yesil River embankment, Keruen City Mall, and the City Circus. Key destinations such as more than 20 embassies, two business centers, the EXPO complex, AIFC, and the MEGA Silk Way shopping mall are easily accessible within a 10–15 minute drive. The hotel is also the closest to Nursultan Nazarbayev International Airport and major sports arenas like Barys Arena, Astana Arena, Alau Ice Palace, and Saryarka Bike Track. Surrounded by a landscaped garden and secure parking, the hotel has been welcoming guests since 1998, offering a high standard of service for both business and leisure travelers. SPECIAL SERVICES FOR GUESTS FROM CHINA 🇨🇳 To ensure a warm and comfortable stay for travelers from the People’s Republic of China, we provide: - Restaurant menu and hotel information (booklet, QR code, TV guide) available in Chinese in each room - WeChat Pay available for convenient transactions - City guides in Chinese for exploring Astana - Portable voice translator for smooth communication with staff - In-room tea sets with green tea, cups, hot kettle, and local sweets - Bills, receipts, and documents available with Chinese translation upon request - Airport transfer and welcome with a name sign in Chinese (with prior booking) - Luggage assistance and escort to the room with basic explanations in Chinese - High-speed Wi-Fi with connection instructions in Chinese - Staff trained in Chinese etiquette and hospitality standards - Welcome souvenir with Kazakh national charm
"There is a small supermarket across the road from the hotel, it is very convenient to buy things, and there are many places to eat around the hotel. Travel is very convenient and overall praise. But the room is small, and the service is not very enthusiastic. I don't know what the service staff at the door is doing? Is it furnished?"