Gouves Hotels with Gym

Нам очень задержали самолет, и хоть по условиям, заселение до 21:00, нас заселили в 1:00 без проблем. Мы бронировали номер с выходом в бассейн, но нас переселили в виллу с личным бассейном) спасибо вам огромное за это) благодаря этому наши 2 дня на Крите - были потрясающими. Так же, нам в номере оставили ужин, чтоб мы могли покушать после тяжелого перелета) Вилла огромная и просторная, бассейн был с теплой водой) номер очень стильный) До пляжа всего лишь 2 минуты пешком) Еда на завтраке, обеде и ужине - просто потрясающая) вино безлимитное)

I was waiting more from the hotel… I don’t think the pictures shows exactly what the hotel offer… specially the pools… Me and my boyfriend had a very bad situation. We went to a tour in Santorini and the Ferry boat was late on the way back. Our guide called the hotel asking for a late dinner for us and the hotel said they would provide. When we reached in the hotel we saw that they put our food ON THE FLOOR, close to the room door. I made a mistake (I assume) I wanted hang out that thing saying “ make up my room” but I choose the wrong side and put there “ do not disturb “ But if our guide called the hotel saying that we were in Santorini of course they could go into the room to put our food in the fridge or keep in at the bar… I went down and talked to a guy in the repception showed him the picture I attached here and he answered me that was my mistake putting the “do not disturb” at the door and he could do nothing for us, we should eat that food that was on the floor 😱😡. No excuses for this… On the day after I talked to the manager and she apologized and gave us a voucher for the lunch. We apologized but I will never forget this situation…