La atención en recepción es pésima y molesta las actitudes que asumen y el trato que dan, les falta empatía y practicar los valores para mejorar la atención al público que para mí es pésima. Te tratan como que si el servicio que te brindan es regalado y es todo lo contrario por que se paga por el
The room was dirty from the floor; it was seen land, hair... in bed one as another hair too. I understand that it was high season, there was too much people flow; but that doesn't remove that they should deliver the impecable facilities for the next guest entrance. I didn't want to complain or want to change room. For times. But if I had had more time or had come to that reservation for other reasons if I had done so.
Well located nice hotel even i believe is in need of an update if they want to keep it up. The matress was absolutely shapeless making it hard to sleep.
VERY GOOD SERVICE, ALL EXCELLENT.
I REQUIRE AN INVOICE BUT THERE IS NO WHERE TO CONTACT THEM, IN ATTENTION TO CUSTOMERS THERE ARE ONLY NUMBERS FROM OTHER PLACES BUT NOT FROM MEXICO, MY BILL IS URGENT.
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