Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 3, 2026
Anonymous UserIt was such a stroke of luck to stay at this property, which has been open for less than a month. I am fully satisfied with every aspect of the facility. The breakfast was excellent, and the staff were incredibly kind and professional. Everything was top-notch. I highly recommend this place!
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Price per night from:TWD 3,278
Posted on Sep 24, 2023
LeeMary
There seemed to be very little staff working but that is due to many factors. The beds were very comfortable and so were the pillows. The breakfast was not the best, but fair.
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Price per night from:TWD 3,077
Posted on Feb 16, 2026
Guest User
Location is really solid, with some decent dining across the street. Rooms were clean and beds were very comfortable. Staff was friendly and professional, but I got a weird vibe from them. Not sure what that was about. Thiis hotel chain definitely cuts costs when it comes to things like soap, shampoo, toilet paper, and other room amenities. That all felt super cheap. Breakfast was acceptable. Not a lot of options. Waffles were good, eggs were passable, sausage was standard. I'd not want to eat it for more than two days in a row, but it hit the spot for what it was. Wouldn't avoid in the future, but certainly not memorable.
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Price per night from:TWD 4,503
Posted on Jan 26, 2020
宥儒The hotel’s western restaurant tastes so delicious; the lobby is magnificent and luxurious, but the rooms are a little bit unsatisfactory. It would be perfect if the bed sheets and quilts in the room could keep up with the high standards.
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Price per night from:TWD 4,829
Posted on Jul 6, 2026
Guest UserI stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price.
When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay.
The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event.
What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option.
I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues.
The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.
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Price per night from:TWD 3,005
Posted on Sep 23, 2024
rhemagrl
The service was great! It was an elegant setting, clean and our stay was noise free. The food at the hotel restaurant was delicious! Our only concern was it was advertised as free breakffast included and it was not included. This was an added expense and inconvenience to go somewhere else that has comparable food for less.
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Price per night from:TWD 3,211
Posted on Nov 3, 2023
Guest User
Was a nice hotel room, easy checkin and out, no problems at all and would go back there again.
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Price per night from:TWD 3,618
Posted on Dec 8, 2024
Guest User
Room was excellent, clean and comfortable. Had to unplug fridge bc it made a noise. Bathroom light is loud. Breakfast limited, but good. Would definitely stay again!
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Price per night from:TWD 3,326
Posted on Jan 28, 2024
Myty Lou
We love Embassy Suites by Hilton! Number 1 reason for its safety and cleanliness! We stayed there for 6 nights, and it felt like home. They have a fridge, microwave, coffeemaker, TVs in the bedroom and living room, and the crib we requested for the baby! Plus points for the laundry on the second floor! Their breakfast is great, but, you know, six days with the same breakfast? I'd rather sleep. LOL! Seriously, we love how cozy our room is!
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Price per night from:TWD 4,432
Posted on Oct 17, 2024
Ting Yu Chang:)
I am staying in room 134. The receptionist in the morning was very kind, and the cleaning staff were very diligent. The room was very clean and comfortable. I will definitely come again next time. Excellent!
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Price per night from:TWD 2,886