Yanguan Chaoyuezhicheng Xuande Gate Hotel

1. The toilet in the room had urine stains, which was a poor hygiene measure. 2. Traveling with children is inconvenient with large luggage. Check-in, check-out, and other activities require multiple shuttle buses, which are unmanaged and chaotic. Check-out felt like a evacuation, with people jostling and arguing. 3. Check-in and room card processing at the hotel front desk was extremely slow; some people had to wait for hours. The line at the counter was jammed due to various issues, and the front desk staff had no idea how to queue or what to do. In the afternoon, the lobby was filled with arguments and noise, creating a chaotic atmosphere. It didn't feel like a relaxing vacation. I paid for it and was misled by online marketing. 4. Pros: The scenic area is beautiful, and it's a place that's been thoughtfully and expensively designed.

❶ Cleanliness: The toilet in the room had a faint odor, and the cleaning the next day was rather perfunctory. ❷ Ambience: The hotel's ambiance, especially on rainy days, truly exudes a Jiangnan atmosphere, with wood being the dominant theme. ❸ Facilities: The air mattress was a highlight, but the rest was minimal. ❹ Service: In one word, "terrible," in two words, "extremely terrible," in three words, "utterly terrible." Returning from our visit to the ancient city at noon on June 2nd, the side door, which had been open, was now closed. The prompt said, "Swipe the door." So, we called a female staff member, presumably a waitress at Jiangnan Yan Chinese Restaurant. She came over and opened the door from the inside with great reluctance. Despite her reluctance, we politely thanked her! But here's the kicker... After saying "thank you," the woman actually said, "Please don't talk. People are eating in the restaurant." What the hell is this place? You, a small service clerk, have the right to demand silence? Besides, at lunchtime, the hotel is bustling with people. Why should we be prohibited from talking? As guests staying at the hotel, who was we bothering? Besides, they just said "thank you." Also, what kind of person was dining there, demanding that all the hotel guests shut up? This waitress definitely didn't act on her own initiative; it must have been directed by the hotel. Come on, the more sneaky you are, the more openly we'll expose you. It just so happens that the end of July is the period for thorough study and self-examination of the implementation of the Central Committee's eight regulations. See if anyone you know knows? If you're defying the rules, expect a reckoning later. Finally, I won't be going to this unscrupulous and unethical hotel, which sometimes disregards the interests of the majority of guests and only caters to the powerful. I won't be going back!