"The breakfast wasn't just delicious, the service was incredibly heartwarming. The staff were enthusiastic and attentive, proactively clearing tables and refilling food. They were genuinely sincere and polite. A comfortable breakfast really kickstarts your day, and the experience was top-notch! Once again, I chose Pullman, and it didn't disappoint. The breakfast area staff were particularly thoughtful, efficient, and friendly, always attentive to guests' needs – they truly focused on the details. With its comfortable environment and excellent service, this is my first choice for accommodation when traveling. ✨ The Pullman hotel boasts an elegant and tranquil environment, complete with excellent facilities and an overall upscale ambiance. The staff demonstrate outstanding professionalism, providing warm, attentive, efficient, and standardized service, which contributed to a comfortable and high-quality stay during this trip. I was extremely satisfied with my stay; the environment was elegant, and everyone provided warm and attentive service. Many thanks!"

"I came here on a business trip, and I liked the clean and tidy lobby of this hotel. I also liked the room's decor. The surrounding area has complete amenities, with everything you need for eating, drinking, and entertainment."

"very nice hotel, worthh itt"

"Great location, very close to Intime Department Store. The environment is clean and tidy. The service attitude is also very good. Check-in was quick even on a holiday. Highly recommend! The view is excellent, perfect for a family trip with kids."

"Hualuxe in Haining is a newly built upscale hotel we really enjoyed to stay. We liked the following: * We had a spacious premium double room, which has separate shower/bath and toilet rooms. Both are remodeled nicely. The tub looks really nice but we didn't use it. There is a separate space with a day bed and a table and a chair, serving as a mini living room. The wet bar features Chinese kong fu tea setup, which is really rare. It is not for coffee lovers since they only have instance coffee. The view from the window is decent with a tree lined gated single family community within view. * The hotel's pool has the best water quality we have experienced from hotel's pools. Even better than some of the best five star hotels. There is a real time water quality monitoring system in the pool area that you can checkout the water quality yourself. Swimming in it is much more enjoyable. Remember that you need to either bring swimming cap or purchase one there to use the pool. * The hot tub in the locker room is very clean and much larger compared to other hot tubs. It is worth the soak. * The hotel lobby has extremely tall ceiling making it grand. It is well decorated, featuring a lobby bar and several traditional tea serving spaces for serenity. There is an outdoor garden that the guests can view from the lobby windows, but you can't go into the garden. * The lobby and hallways are not scented but the air feels clean and there is an air purifier in the room to keep the air clean. * We also got served with a robot to our door when we ordered extra bottles of water. It is high-tech'ish. * The single-use toothpaste is a well-known japanese brand, which is very nice. * we didn't use the gym but it looks well equipped. * the lobby bar opens till 10pm, which is nice for me to host some visitors. Room for improvement: * the sauna in the locker room is not hot enough. Only 51 C when we are there. * the spa is not yet open, they are still looking for a third party operating company. * we didn't try the restaurant but they only have Cantonese cuisine. I wish they had more local food (Haining's specialties). * the service is OK, staff are very friendly but not exceptional in terms of making you feel at home. The mini-fridge seems to have less items than the menu suggests. Perhaps because it doesn't have enough guests to keep the fridges always stuffed. * since it is really new and not yet fully ramped with occupancy, it may feel a bit empty but you can also enjoy the quietness because of that. Overall, it was well worth the money but the location is not exactly close to any tourist spot or metro station or busy shopping mall. You really go there for a nice stay. There is a good seafood restaurant next door, which is a plus."

"Good place"

"The hotel is right next to the Qiantang River, with convenient parking and a rich breakfast. It is a very nice hotel. The room is clean, spacious and comfortable. You can see the Qiantang River from the window sill, with a wide field of view. The restaurant on the second floor is also very good, affordable, and the taste is perfect. I will come again if I have the chance!"

"Nice people, nice location !"

"During the Qingming holiday, I took my parents and kids to Yanguan Chaole City and stayed at the Xuandemen Hotel. The hotel's shuttle service was very convenient and didn't require a long wait. When we checked in, our luggage was directly transported to the hotel lobby. We booked a family room this time, and the front desk staff, Xiaoqi and Xiaoke, provided excellent service. They specially prepared small slippers and toiletries for the children. The room was spacious and even had a courtyard, which the kids absolutely loved. The hotel's restaurant served really delicious food! We'll definitely choose Xuandemen again next time we visit!"