Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 9, 2026
WuyiwangI've always enjoyed staying at Atour Hotels, and this Light Residence Hotel's breakfast was quite thoughtful. My family especially loved the new hot pot dishes. A lovely young lady proactively offered to make waffles for us in the mornings; I even tried making them myself, which was a lot of fun, and I ate a whole one in one go! The breakfasts were all very fresh and appetizing, with excellent ingredients and textures. The cold dishes included braised beef. We stayed for three days, and the menu changed every day, which was a big plus. The lady at the open kitchen was also incredibly welcoming, and the service was meticulous and attentive. Highly recommended!
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Price per night from:£24
Posted on Oct 12, 2025
201679****
The service attitude of the hotel is very good, the front desk service is very gentle, the room sister service is very friendly, the room guest supplies are complete, the guest supplies are very exquisite, the guest supplies are very easy to use, the guest supplies are very convenient, the guest supplies experience is very good, the room facilities are perfect, the room setting TV is very high-definition, The room facilities sofa is very comfortable, the room facilities are complete, the room facilities are advanced, the room is very soundproof, the sound insulation effect is excellent, the sound insulation performance is good, the sound insulation is very strong, the sound insulation is super good, the sound insulation effect is very good, there is no sound at night, the sound insulation is very quiet at night, Sound insulation is very good, there is no sound in the corridor, the hall smells very fresh, the corridor smells very good, the room has no smell, the room smells very good, the stay will be served tea, the tea service is very warm, and the warm heart water will be sent when you check out. The warm heart water service is very intimate. I will come back next time ~ I just didn't experience the pillow I wanted. It's a pity
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Price per night from:£27
Posted on Mar 11, 2025
Guest User
I was on a business trip. I left my backpack with Apple laptop, cash in multiple currencies, passport, handphone in it on the side of the street in front of the hotel, where the Didi pick up was. I realised this only upon arrival of Hangzhou Airport (1 hour+ drive from the hotel). Immediately call the hotel FO and he managed to get it back from the street and safekeeping it until another Didi pick up and send to me in airport. If any management member see this post, please praise the FO. The incident was on 21/1/2025 around 8am.
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Price per night from:£26
Posted on May 4, 2025|Tian Qing Twin Room
Guest UserFacilities: Excellent hardware, clean and tidy. Although located outside the scenic area, access is very convenient, offering a tranquil retreat amidst the hustle and bustle.
Cleanliness: Very clean, a safe stay.
Environment: Located in the North Gate Market, overlooking the ancient waterside street.
Service: From check-in to check-out, including luggage storage, every receptionist was warm and attentive. The welcome fruit we received upon check-in was fresh, not something that had been sitting in the room for ages, which was a nice touch.
Overall, my whole family enjoyed the slower pace of the hotel and would definitely go back.
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Price per night from:£44
Posted on Jul 23, 2025
Guest User
The surrounding environment is good, the location is close to Haichang subway station (about 15 minutes walk), shopping is also convenient, there is a living supermarket diagonally opposite. There are not many types of buffet breakfast and the quality is popular. During the period after check-in, one of them had a power outage for about 2 hours (8 pm to 10 pm). At that time, I looked out of the window. The reason for the power outage was estimated to be a regional range. At that time, the door of the room was opened. The corridors were dark and there was no emergency light. (I don't know if this situation meets the fire equipment regulations), will there be safety hazards? Personally feel that there is no sense of security. I lived on the 9th floor at the time. During the power outage, I didn’t see any hotel staff implementing relevant notices or prompts, because it was in the room at the time, and suddenly there was a power outage (the first time I encountered the hotel power outage), we didn’t know what happened (caused a sudden power outage) , if the mobile phone can't turn on the flashlight, the whole environment is dark (affecting the stay experience), after the power is turned on, there is a hotel staff to come over to send a small gift to apologize, overall, the price is OK!
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Price per night from:£17
Posted on Jan 10, 2024
Arancibia
Very nice resort. I didn’t use all the amenities but it looks very nice. The food is not very foreigner friendly, specially the breakfast. Not many people during the weekdays so buffet isn’t available but the people is very nice and welcoming.
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Price per night from:£75
Posted on Apr 19, 2025|Featured Room
Guest UserThis hotel is a top choice for business trips and leisure travel. It offers great value for money, is clean and tidy, and the receptionist is very friendly. Parking is conveniently available right in front of the hotel. It's also very smart and well-equipped. I would definitely choose this hotel again if I need to travel in the future. My experience was truly excellent.
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Price per night from:£13
Posted on Aug 24, 2025
Wudicaicai
Hotel Check-in Review
The stay experience exceeded expectations! The hotel is conveniently located and the surrounding supermarkets are complete. The room was clean and tidy, the bedding was soft and skin-friendly, the sound insulation was good, and the night was very quiet. The front desk service was warm, the check-in was fast, and the local food was actively recommended. The breakfast is rich in variety and the ingredients are fresh.
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Price per night from:£22
Posted on Sep 19, 2025
Guest User
My stay at this hotel was outstanding from beginning to end. The check-in process was smooth and welcoming, with staff who spoke excellent English and gave clear information about nearby attractions. The room was spotless, modern, and very comfortable, with a bed that provided excellent sleep quality after a long day of travel.
The location is perfect—close to public transportation, good restaurants, and several scenic spots within walking distance. I particularly appreciated the attention to detail in cleanliness and amenities (fresh towels, toiletries, bottled water daily).
Breakfast offered a wide variety of both local and international options, and everything was fresh and well-prepared. Staff were always polite and quick to help, whether I needed directions or recommendations.
Overall, I highly recommend this hotel to anyone visiting the area. It combines comfort, convenience, and great value, making the entire experience truly enjoyable. I would definitely return on my next trip.
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Price per night from:£10
Posted on Apr 14, 2024
Taotaoniu414519460
I came to Shanghai for work and had a baby with me. I was afraid that the baby would be bored, so I chose a lively place. I thought I could go out for a walk while doing errands. The location of the hotel, which is right next to the shopping mall, is absolutely perfect🤙
The hotel is in an office building. The beautiful woman at the front desk was very enthusiastic and gave me an extra set of dental kits and free breakfast. It was a surprise😍. The room was booked as a parent-child room, so it was very big, clean and tidy👍, and there was bath water. It's very big, the mattress is comfortable and big, especially my daughter is so happy to jump around
I don’t comment much on the breakfast because it is provided. If you have some requirements, I think you should not go there🤭. The milk is too sweet🌚There are no noodles and wontons🤦♂️The blueberry sauce and butter are melted and frozen🙄, look at my last one You can tell from the photo. I only had some porridge and cucumber fermented bean curd. I felt like I was eating like an elderly person🤭🤭
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Price per night from:£35