Hakone Suimeisou

Hakone Suimeisou Reviews

Hakone Suimeisou

Yumoto 702, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0311, JapanView Hotel Details
Hakone Suimeisou
Hakone SuimeisouHakone SuimeisouHakone Suimeisou
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Hakone Suimeisou Guest Reviews

4.5/5
Great
89 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(89)
Positive reviews(84)
Reviews with photos/video(48)
Great service(34)
Awesome stay(29)
Great location(26)
Convenient location(24)
Relaxing hot springs(21)
Easy to get around(8)
Classy environment(7)
Loved the view(6)
Negative reviews(5)
Guest User
Japanese-Style Room
Stayed in Jul 2024
Family
9 review
3.5/5
Posted on Jul 27, 2024
The room is very nice with a lot of space and a nice view overseeing the river and small waterfall. The facilities like the private onsen is super nice as well. Public bath - we tried both , are good standard too. And super clean too. However, two things need to be mindful of: 1. The meal isn’t great as expected - they serve kids lunch as kids dinner, and for adults one, it is not the kind of nice setup I imagined 2. The tatami blanket is …. Below hygiene standard. I feel super itchy staying under the blanket and my boy got some bugs bite sadly. I hope they can arrange for a big clean up everytime.
6/9
Ying Kit
Japanese-Style Room with Open-Air Bath
Stayed in Jul 2024
Travel with friends
27 review
3.7/5
Posted on Jul 26, 2024
Conveniently located near the station but the staff seem in a hurry all the time.
Chiu Tung,Crystal NG
Japanese-Style Room
Stayed in Jun 2024
Couples
9 review
4.7/5
Amazing
Posted on Jun 23, 2024
Excellent customer service. Staff can speak simple english. Hotel with more than 100years history but didnt feel that old. Authentic onsen experience, highly recommended
XSP
Japanese-Style Room with Open-Air Bath
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good service and strategic location
Guest User
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2023
It was a great place to experience the hot springs and they have a private hot spring which is also available in the room but last and not least the food was Excellent
Guest User
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 27, 2022
Probably the best location with few minutes walk from Hakone Yumoto station. Incredible hospitality and service as expected of a ryokan topped with kaiseki meals & relaxing onsen.
馮暐康
Japanese Western Style Room with Open-Air Bath
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on May 26, 2024
VERY GOOD
Guest User
Japanese Western Style Room with Open-Air Bath
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Dec 6, 2024
The location is excellent, just 100 meters from Hakone Yumoto Station. The hotel service is OK. I ordered two meals. If you haven't tried it, you can try it, but don't eat it a second time. The best thing about the room is the private hot spring. It is recommended to book a room with a private hot spring, which is very convenient.
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Tilamisuniu
Japanese Western Style Room with Open-Air Bath
Stayed in Oct 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
It's a good deal to go in the off-season. The room is ridiculously large. You can soak in the hot spring in the room.
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Shanlunbajieyaochang
Japanese-Style Room
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
It is very close to Hakone Station, very convenient. The price/performance ratio is also very high. There is a two-meal-one-night package, free public hot springs, open-air and closed-air, and open-air private hot springs, which require an additional charge of 2,200 yen for 50 minutes. The service staff are also very enthusiastic and responsible.
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Guest User
Japanese-Style Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Location: About 5 minutes away from Hakone Station...very close...I chose this place because I wanted to live close to the station Service: I think the service attitude is quite good...We can communicate in simple English...Private baths can be reserved...I also like the food... Facilities: I think the environment is also quite comfortable
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6/7
Guest User
Japanese-Style Room
Stayed in Sep 2024
Family
9 review
4.8/5
Amazing
Posted on Oct 10, 2024
The hot spring is very comfortable. The room is large and clean. The view outside the window is also good. We booked half board. Breakfast and dinner will be brought to the room. After dinner, they will help make the bed and clean up. It is within walking distance from JR
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Shanyaxiaoao
Japanese-Style Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
You can see the building with "water" on the roof when you walk out of the station bridge. There are elevators on both sides of the road to go up and down the bridge. The alley on the left after getting off the elevator is the hotel. It is very convenient. The room rate on August 14 was nearly 3,000 yuan for a Japanese-style room. The rich Japanese breakfast and dinner were delivered to the room. The bedding was made before breakfast and spread after dinner. It was thoughtful and comfortable. I wanted to take a taxi to the Fuji Yamanaka Lake sightseeing boat boarding point in the morning. The front desk enthusiastically asked about the price and called a taxi for me. It was worth the money.
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Guest User
Japanese-Style Room
Stayed in Aug 2024
Travel with friends
9 review
4.6/5
Great
Posted on Aug 20, 2024
The biggest advantage is the good location, very close to Hakone Yumoto, very convenient for eating and traveling. There is a famous tofu shop next to it. The facilities are relatively old and Japanese style. The service is still good. Although the old lady serving doesn't speak the language, she is very attentive. Both meals are Japanese set meals, the taste is about 60.70. The hot spring is relatively small, but fortunately there are not many people. The mountains are lush and there is a river passing by, which is nice.
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Anonymous User
Japanese-Style Room with Open-Air Bath
Stayed in Aug 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Sep 1, 2024
The hotel has a beautiful environment. The room faces a small river. When you take a hot spring bath on the balcony, you can hear a loud sound of water flowing. However, after closing the window, there is basically no sound in the room. The soundproofing is very good. The room is basically the same as the pictures on the Internet. The private bath is a little bigger than I expected (but not much). I ordered a one-night-two-meals package. Dinner and breakfast are served in a separate room. The dishes are very rich. Except for some food that I am not used to, everything else is good. The hotel staff is considerate. They will remind you on time for dinner and breakfast, and will make the bed at dinner time. However, when they make up the bed at breakfast time during the day, they will put the things on the bed aside casually. It is not a big problem, but if you mind, choose carefully.
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