Yoshiike Ryokan ★★★★

"Everything was perfect, except for the price. I stayed in two different room types and was very satisfied with both. My only minor complaint is that communication with the front desk wasn't always smooth, as not everyone spoke English."

Fuji International Hotel ★★★

"The tatami room was really spacious! 😂 It's a hotel run by Chinese owners, so communication and shuttle services were incredibly convenient. They even helped us book a car in advance to take us to Lake Yamanaka for maple leaf viewing. I was really impressed with this service! On the day we checked out, they drove us to the bus station at Lake Yamanaka, getting us there just two minutes before the bus departed – quite the close call! We rented electric-assist bicycles from the hotel, and it only took 10 minutes to cycle to Hirano Beach. It was super convenient for catching the Mt. Fuji sunrise in the morning."

Tsukino Yado Sara ★★★★

"Service was good especially Ms Tanaka Rion. She went out of her way to get our luagges back due to the snowstorm. Area was filled with food and small shops. Near to train station. Had a good stay with them."

Yumoto Fujiya Hotel ★★★★

"It was okay, and very clean. Walking into the lobby, I was pleasantly surprised by how clean it was. Although it's an old hotel with a vintage interior, it has a charming feel, almost like stepping back into the Japanese dramas I watched as a kid. Despite its age, it's very well-maintained and clean, which made it comfortable. Everything else was pretty standard. The location was convenient."

Hakone Hotel ★★★★

"The room had a strong body odor smell, and even after changing rooms, it was still the same. The view was absolutely amazing, and breakfast was a buffet with the restaurant overlooking Lake Ashi, which was beautiful. The location was super convenient, right next to the pirate ship. However, the room facilities were very old, and the main issue was the overwhelming body odor. This hotel seems to be heavily promoted by Ctrip, as there were many Chinese guests. Compared to proper onsen hotels, the hot spring facilities here were significantly lacking."

Hakone Kowakien Miyama-furin ★★★★

"Absolutely loved this accommodation. Simple and has all you need, also loved the onsen there were both outdoors and indoors onsens :-) the rooms were impeccably clean and had the traditional Japanese style to them."

Setsugetsuka ★★★★

"Nice hotspring bath tub. Overall a nice hotel as it described. However, the cleanliness is the problematic. I stay two night and every time when we wake up, we got bug bites. My children and I got serious bites and have skin irration. My daughter’s face and body even swallows. She has fever the next day."

Kominka Hakone ★★

Ito Kowakien ★★★★

"The room I was given was terrible, facing other guest rooms directly. If I opened the curtains, I'd be staring right into multiple other rooms, which was super awkward! And this is the first time I've ever stayed in a tatami room where I had to make my own bed! It's not my first time in a tatami room at a hot spring hotel, but this was a first. The outdoor onsen only had one pool, which was okay. The 24-hour supermarket next door was a plus, though."