Pension Eastmountain Hakuba
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakuba
Pension Eastmountain Hakuba
Lodge
Hokujo, Hakuba, Kitaazumi District, Hakuba Village, Kitaazumi District, Nagano Prefecture 399-9301, Japan
Show on Map
We Price Match
Amenities
Taxi booking service
Smoking Area
Meeting Room
Private parking
Fax/Copying Service
Wi-Fi in Public Areas
Luggage Storage
Skiing
All Amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and shuttle at the lodge ensure effortless exploration of Hakuba. The lodge offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring luggage storage are available to cater to your requirements.During your stay at this fantastic lodge, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights.Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Pension EastMount Hakuba.The lodge is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at lodge are equipped with linen service, blackout curtains and air conditioning. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and instant tea. Maintain your cleanliness and feel revitalized using towels available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Do you possess exceptional culinary skills? Prepare your meals personally within the lodge at its shared kitchen.Indulge in the numerous pursuits available at Pension EastMount Hakuba.Enhance your winter enjoyment by visiting the pristine white slopes each day with ski slopes.
Show More
8.5/10
Very GoodCleanliness8.6
Amenities8.6
Location8.6
Service8.4
All 6 Reviews
Surroundings
Train: JR Hakuba Station
(2.7 km)
Train: JR Iimori station
(3.6 km)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Two-Bedroom Chalet
2 bedrooms: 5 single beds | 1 living room
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
[Mori House] (Whole Building Rental Type)
Non-smoking
Refrigerator
Toothbrush
Heating
Curtain
Check Availability
3
Japanese-Style Room
2 single beds
Has window
Non-smoking
Air Conditioning
Toothbrush
Wardrobe
Heating
Check Availability
1
[Villa Umbrella Hakuba] (Detached House)
Non-smoking
Refrigerator
Shampoo
Heating
Curtain
Check Availability
1
[Cottage Higashiyama Hakuba] (3Ldk Private Villa)
Non-smoking
Refrigerator
Shampoo
Curtain
24-Hour Hot Water
Check Availability
3
Twin Room With Private Bathroom And Sofa Bed
2 single beds
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
5
Triple Room With Sofa Bed
3 single beds
Has window
Non-smoking
Air Conditioning
Toothbrush
Heating
Curtain
Check Availability
3
Twin Room With Private Bathroom
2 single beds
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
7
Single Room With Shared Bathroom
1 single bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Toothbrush
Check Availability
7
Twin Room With Shared Bathroom
2 single beds
Has window
Non-smoking
Air Conditioning
Toothbrush
Heating
Shade Curtain
Check Availability
1
Two-Bedroom Apartment
2 bedrooms: 5 single beds and 1 sofa bed | 2 living rooms
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
Three-Bedroom House
3 bedrooms: 4 single beds and 2 futon beds | 1 living room
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
6 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.4
Average for similar properties in Hakuba
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.88). Trip Coins can be used to save instantly on room rates.
Rgkobashi
February 19, 2025
Let me start with the good parts:
- The location is convenient, with lots of restaurants, cafes, and rental shops nearby. They also work with Hakuba Lion Adventure, so we got some great discounts for rentals.
- The room was very clean and well-equipped, they also have a dry room for snow gears.
- Breakfast was freshly made every morning, with a nice variety and really delicious food.
However, our experience was tainted by communication issues with the owner. Upon arrival, he realized we had come by car and immediately scolded us for not informing him in advance. He claimed to have messaged us about it, but we later discovered he was talking about *********** while we had booked via Trip.com. Since no parking was reserved for us, we had to use a nearby rental space for 1,000 yen per night. We accepted this, understanding that parking is limited during snow season.
Until the third night, our car got stuck in the snow, so we went to ask for help. Instead of assisting us, the owner started blaming us again, saying he had already sent us a message telling us not to drive because of the heavy snow. But we were very confused because we double checked all our booking platform messages and emails there was NO such message at all. So before we checked out, we brought this up again and the owner just said, “Well, that’s not my fault, and I don't recommend booking platforms such as Agoda, Trip.com or *******".
This place is quite a disappointment. The location itself is great, and the breakfasts were amazing, but the owner’s attitude completely ruined the experience.
To make things even more frustrating, the owners speak Mandarin (as does one of us) and a bit of English, yet the owner insisted on speaking Japanese, fully aware that we didn’t understand it. It almost seemed like he was pretending to be Japanese.
If you’re expecting authentic Japanese hospitality, this is not the place. I genuinely liked the place and even considered staying for a week to work remotely, but the owner’s behavior made that impossible.
Who wants to be scolded multiple times during a vacation?
jay-danielmacey
March 24, 2024
I stayed at Pension Eastmountain Hakuba in March 2023 on a ski trip. The owners are amazing and served some of the best breakfasts I had on my trip. They were incredibly accommodating and even drove me to the train station the morning I checked out. The hotel is in a great location near both Hakuba Base Camp for the free shuttles and Rainbow Rentals for all your snowboard/ski gear needs.
Services & Amenities
Most Popular Amenities
Taxi booking service
Smoking Area
Meeting Room
Additional charge
Private parking
Additional charge
Fax/Copying Service
Additional charge
Wi-Fi in Public Areas
Luggage Storage
Skiing
Guest Laundry
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available Off-site parking. Reservation needed.
Private parking
Additional charge
Transportation
Taxi booking service
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Front Desk Services
Luggage Storage
Front Desk with Limited Hours
Languages Spoken
Japanese
Public Areas
Picnic Area
Barbecue
Additional charge
Garden
Smoking Area
Water Purifier
No Smoking in Public Areas
Vending Machine
Health & Wellness
Public Bath
Skiing
Skiing Gear Storage
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Guest Laundry
Safety & Security
First Aid Services
CCTV In Public Areas
Fire Extinguisher
Security Alarm
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Sun]07:00–23:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeJapanese
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Opened: 1981
- Renovated: 2016
- Number of Rooms: 15
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and shuttle at the lodge ensure effortless exploration of Hakuba. The lodge offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring luggage storage are available to cater to your requirements.During your stay at this fantastic lodge, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights.Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Pension EastMount Hakuba.The lodge is completely smoke-free. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at lodge are equipped with linen service, blackout curtains and air conditioning. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and instant tea. Maintain your cleanliness and feel revitalized using towels available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Do you possess exceptional culinary skills? Prepare your meals personally within the lodge at its shared kitchen.Indulge in the numerous pursuits available at Pension EastMount Hakuba.Enhance your winter enjoyment by visiting the pristine white slopes each day with ski slopes.