Mercure Hanoi la Gare

Mercure Hanoi la Gare Photos

Mercure Hanoi la Gare
94 P. Lý Thường Kiệt, Cửa Nam, Quan Hoan Kiem, Hanoi, Vietnam
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Rooms (24)

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10/10
Winnie Yip
Mercure Hanoi la Gare Rooms Photos
8.5/10
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Exterior (9)

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10/10
Guest User
Mercure Hanoi la Gare Exterior Photos
8.5/10
TravellerM25

Dining (19)

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10/10
Yudajiangjun666
Mercure Hanoi la Gare Dining Photos
10/10
Yudajiangjun666

Leisure & Recreation

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Business Facilities (9)

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Public Areas (13)

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9.0/10
Simon XuGF

User Uploads (20)

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10/10
Winnie Yip
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10/10
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Mercure Hanoi la Gare Rooms Photos
8.5/10
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Mercure Hanoi la Gare Near Hotel Photos
10/10
Xiaoweiaichichichi
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10/10
Xiaoweiaichichichi
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9.0/10
Simon XuGF

Near Hotel (12)

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10/10
Xiaoweiaichichichi
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9.0/10
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Other hotel pictures (44)

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10/10
Guest User
Mercure Hanoi la Gare Photos
10/10
Yudajiangjun666
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1 night

Guest Reviews of Mercure Hanoi la Gare

8.9/10
Very Good
55 review
Verified reviews
Location9.1
Amenities8.2
Service9.0
Cleanliness9.2
TravellerM25
Standard Queen Room Non smoking
Stayed in Jan 2025
Couples
2 review
8.5/10
Very Good
Posted on Feb 2, 2025
Pretty standard Mercure Property. Location and cleaniness is good. But everything seems to be by the book - no extra personal touch is provided which is seen in other accor properties
Guest User
Standard Queen Room Non smoking
Stayed in Mar 2025
Solo travellers
2 review
10/10
Outstanding
Posted on May 3, 2025
Clean and good lacation
Response from Property: Dear Valued Guest,Thank you very much for your wonderful 5/5 review!We’re delighted to hear that you enjoyed our clean facilities and appreciated the convenience of our central location. Your satisfaction is our top priority, and it's always rewarding to know we met your expectations.We hope to have the pleasure of welcoming you back to Mercure Hanoi La Gare in the near future.Sincerely,Nga Vo (Ms.)Front Office Manager
Simon XuGF
Standard Queen Room Non smoking
Stayed in Nov 2024
Couples
13 review
9.0/10
Great
Posted on Dec 25, 2024
Hotel provides the highest level of service with friendly staff. Location is good with quiet rooms. And near train railway side coffee shops and local restaurants
Guest User
Stayed in Sep 2022
Couples
3 review
7.0/10
Posted on Nov 19, 2022
Quieter area but very close to many nice restaurants and walking distance to spa area and the well hair salon
Response from Property: Dear Guest,Thank you for taking your time to tell us your experience at the Mercure Hanoi la Gare. We hope to welcome you back to our hotel very soon!Sincerely,Nga Vo (Ms.)Front Office Manager
Yudajiangjun666
Superior Queen Room Non smoking
Stayed in Mar 2025
Family
71 review
10/10
Outstanding
Posted on May 7, 2025
Very good hotel. All the staff are very friendly, smiling and polite. It is far beyond expectations. The Michelin Internet celebrity restaurant not far away is very good. It is also more than ten minutes walk to the old street. The hotel breakfast is also great.
Original TextTranslated by Google
Response from Property: Dear Yudajiangjun666, thank you very much for giving us such a high evaluation! We are pleased to learn that you were satisfied with your overall hotel experience, and particularly the friendliness and courtesy of our staff. This is a great encouragement to our team. We're glad you also liked the nearby Michelin-recommended restaurant and the convenient location within easy walking distance to the old town. Thank you for your recognition of breakfast! We look forward to welcoming you back to Mercure Hanoi La Gare in the near future. Best regards Ms. Nga Vo Front Office Manager
Guest User
Standard Room, 2 Single Beds, Non Smoking
Stayed in Feb 2025
Travel with friends
4 review
9.0/10
Great
Posted on Mar 25, 2025
The location is close to the train station, so it is very convenient to take the train.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好，感謝您選擇入住 Mercure Hanoi La Gare 並抽空留下評價。我們很高興得知飯店靠近火車站的地理位置為您的行程帶來便利。您的肯定是對我們團隊最大的鼓勵。誠摯期待未來有機會再次為您服務，讓您有更美好的住宿體驗。此致Nga Vo (Ms.)前廳部經理
Guest User
Standard Queen Room Non smoking
Stayed in Sep 2024
Travel with friends
6 review
8.5/10
Very Good
Posted on Oct 15, 2024
I really liked the uniform furniture and interior design. 🩷 I was impressed by the polite service, starting with the welcome drink and the porter carrying my luggage to my room.
Original TextTranslated by Google
Winnie Yip
Standard Room Non smoking
Stayed in Jun 2024
Business travellers
8 review
10/10
Outstanding
Posted on Jul 25, 2024
Although the room is small, it is clean and tidy. There are several embassies around, which makes people feel safe. There are many restaurants to choose from near the hotel. The front desk staff is very enthusiastic and the recommended places are great.
Original TextTranslated by Google
Guest User
Standard Queen Room Non smoking
Stayed in May 2024
Business travellers
4 review
10/10
Outstanding
Posted on Jun 27, 2024
The location is very good, the service is also very good, but they can't speak Chinese or English, the hotel says that airport pick-up is actually charged, Wi-Fi is free, there is no breakfast, the hotel needs to improve the details, such as the sheets are not clean, there will be construction upstairs at 8:00 am local time, The water in the bathroom is very weak and it takes a long time to wash.
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Xiaoweiaichichichi
Standard Queen Room Non smoking
Stayed in Aug 2023
Couples
3 review
10/10
Outstanding
Posted on Nov 9, 2023
The service in the hotel is very good, the location is also very good, the facilities are a bit old but the cleaning is spotless, the soap shelves are all shiny, the service is very good and patient, the honeymoon decorations are laid out and a delicious tiramisu cake is given🍰 The guy at the front desk kept bringing me water in the middle of the night without bothering me 😂 I asked for 2 extra bottles of water every day for free, while Novotel in Phu Quoc Island had to charge 😓 Very cost-effective
Original TextTranslated by Google
Response from Property: Dear Xiaowei, thank you for taking the time to leave us such a positive review. We're glad you found our services and location to your liking. We understand that some of our facilities may be a little dated, but we strive to keep cleanliness and hygiene at the forefront. We are also pleased to hear that our staff were attentive and helpful during your stay and we thank you for your positive review of them. It was really thoughtful of them to provide extras like honeymoon decorations and free cake! We are honored by your positive review and look forward to having you as our guest again soon. Nga Vo (Ms.) Front Office Manager