GGuest UserFrom my perspective, I should probably just say that the experience was good overall, and perhaps I don't need to delve into the inner workings of the hotel staff. I was pleased to negotiate the tour price and receive such a satisfying, all-around experience. However, perhaps I'm mistaken, but there seemed to be a hierarchical relationship between the taxi driver who took me to the airport and the female staff member (guide). We managed to save 150,000 VND through negotiation, and I'm not sure how much influence the taxi driver had over the hotel, but when I asked for a bottle of water to hydrate while waiting at the airport, I couldn't believe my ears when he offered me 100,000 VND. The taxi ride to the airport was 90,000 VND. Is it possible that a bottle of mineral water costs more than the taxi fare? It almost felt like they were trying to get their money back after negotiating. I also speculated that the guide was expecting a tip in return for the all-around service. For some reason, the guide seemed teary-eyed. I didn't force them to lower the tour price, and the staff and guide were kind enough to agree, but the taxi company that displayed GBD in green letters on my smartphone was pushy. However, since the hotel recommended it, I had no choice but to take it, so I did. At first, I thought the husband of the tour guide would be the driver and would be happy to take me there, but the driver changed and the air quality in the hotel was bad, which concerned me.
Also, there were two fire ants on the bed, so I removed them. I didn't mention this to the staff member, but they fixed the air conditioner when it wouldn't work, and they provided some when there was no toilet paper. These are things I would like them to do without being asked, but I think the female staff member was nice.
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