Top rated hotels in Hanoi

West Lake 254D Hotel & Residence
4.2/541 Reviews
The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.
Muse Hanoi Luxury Apartment - d'Eldorado
4.1/51 Reviews
The room is very big, very satisfied.
Vnahomes Serviced Apartment
4.6/522 Reviews
VNAHomes Apart Hotel is amazing. I stayed for a week in a brand new beautiful king room. The Shower was incredible and there was a cloth s washing machine in the apartment. The price was very reasonable. The neighborhood is quiet, which I like. The entire staff, including William, were all so helpful to me on my stay. I highly recommend VNAHOMES ApartHotel to everyone.
Crescendo Boutique Studio
4.1/518 Reviews
I have used WhatsApp to contact the B&B in China. The B&B owner told me that check-in requires a phone call. The cafe on the first floor is not open, so I am not sure if there is someone available to check in directly on site. The most satisfying thing about the B&B is that there is a washing machine and dryer. I also like the style of the washing machine and decoration, but I feel that the B&B is very casual in terms of cleaning. You can see hairs left by others everywhere, and the quilt cover is very wrinkled. In addition, there is garbage left by the previous tenant under the sink. The hair dryer is used The old hotel wall-mounted type, where you have to press the power button all the time, but it's not fixed, which is very confusing.
Parosand Hanoi Hotel & Apartment
4.3/5142 Reviews
We moved to this hotel after a less than great night at a nearby hotel. The location is ideal if you want to be near the lake or have business with an embassy. The lake is a 30 second walk, the embassies 10 minutes or so. There is a large grocery story (VinMart) a short walk away. The room has a large sitting area, work desk, full kitchen with a household-size refrigerator/freezer, and the bed is very comfortable as are the pillows. The bed area can be sectioned off by closing a floor-to-ceiling curtain between it and the lounge area -- convenient when your travel companion wants to get up early to work (and turn on all the lights). The bathroom includes a full-size tub and a Japanese toilet (i.e., heated seat and built in bidet with multiple options). We were there in the midst of the pandemic so occupancy was low. Rather than a breakfast buffet they provided us with a menu that included a very large selection of items ranging from Western standards to Vietnamese standards. You won't go hungry from lack of options. Evenings in the rooftop restaurant includes groups of local youth taking selfies of themselves in the 'fancy' surroundings. Worth an evening drink for the beautiful lake view as well as the people watching. Staff were great, food was very good and prices in the mini bar were entirely reasonable. Coffee, tea, drinking water and a FULL breakfast are included. If this location fits your needs when visiting Hanoi, I cannot recommend it more highly.
The Hanoi Club Hotel & Residences
4.4/552 Reviews
Visiting Hanoi, hotel was nice, rooms nice staff great, good facilities. The hotel has a focus on golf (great range into the lake) but it's a shame about the golf clus for hire if guests don't have their own clubs - I know it's a really minor issue but would encourage the hotel management to at least provide more up-to-date equipment, afterall guests are paying to use the equipment. Otherwise nice Hanoi hotel, would return.

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Hanoi 4 star Hotel Guide

Looking for hotels in Hanoi? Trip.com is a great place to start. There are many discounted hotels on Trip.com. Located in Vietnam, Hanoi is a well-known and vibrant city. Hanoi is a city with tons of tourist attractions. You'll never want to leave!

Noi Bai International Airport is the primary airport in Hanoi. Besides flying, taking a train to Hanoi Railway Station is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 1387 boutique hotels in Hanoi. Hanoi has many well-known chain hotels which are suitable for both business trips and vacations. Sofitel is the most popular brand among tourists. If the comfort level of your trip is important, there are many choices in Hanoi, such as hotels under the Sofitel brand. Melia Hanoi Hotel in Hanoi is a favorite among Trip.com users. Movenpick Hotel Hanoi is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Hanoi, such as Cultural Friendship Palace (Cung Van Hoa Huu Nghi), 36 Pho Phuong, Hoan Kiem Lake. For short trips in Hanoi, Ba Vi National Park, Duong Lam Ancient Village, Perfume Pagoda are all good options. The most famous attractions locally are Hanoi Opera House, Hanoi West Lake. With a developed commercial area, visitors can head to Grand Plaza, Royal City, Tong Chun Market for a great shopping experience.

Average Temperature

• January to March: 19.4°C during the day, 16.87°C at night

• April to June: 28.73°C during the day, 25.47°C at night

• July to September: 30.3°C during the day, 27.1°C at night

• October to December: 23.54°C during the day, 20.23°C at night

Average seasonal Rainfall

• Spring: 29.53 cm

• Summer: 172.83 cm

• Autumn: 290.53 cm

• Winter: 65.83 cm

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