Harbin Baihe Hotel (Harbin Institute of Technology Shida Night Market Branch)

Erbin is a city full of warmth, romance and dreams, a place that I want to come back to again! I booked Lily Hotel after returning from Xuexiang. I looked at many hotels on Ctrip and finally chose theirs. When we checked into the hotel, the young lady at the front desk saw us pushing the door open, came up to us with a smile, and enthusiastically served us a cup of warm scented tea. At that moment, all the coldness was gone, and a warm current came to my heart: Here, we are not travelers, but home! Environmental health: The hotel environment is very good and the newly renovated hotel is very stylish. Service: The staff are very warm and polite. They will say hello cordially when you meet them on and off the elevator. Catering: The hotel's breakfast is very rich, especially the side dishes are very delicious and amazing! While we were dining, we happened to meet the hotel management (perhaps the owner) who came to inspect the store. He carefully checked every dish and communicated with the kitchen chef. It was very touching: they paid attention to every detail and worked hard to provide the best service. Do your best to give customers a better experience. I believe that in the near future, they will definitely be the leaders in the industry! Transportation: It is convenient to go out and check-in points are very close. It is easy to take a taxi in front of the hotel. The last words: I ended my trip to Erbin happily. I will bring my family here next time and stay at Lily Hotel, my first choice! Thank you to the cutest people I have met along the way: they are the uncles who sell stalls in the morning market, they are taxi drivers, they are sanitation workers... They are thousands of warm and hospitable Erbin people. Because of you, this A better city!

1. As soon as you enter the hotel, there is a strong smell of formaldehyde from the newly renovated hotel. It is very pungent! 2. The room is super small! The window of the room is facing the trash can in the community! There is no way to open the windows for ventilation. Every time I go back to the room, the corridor is like a maze! The sewer pipe in the room is very noisy! The soundproofing of the room is also very poor. You can clearly hear anyone talking outside the door! 3. The room leaked. The unreasonable design of the bathroom caused water to leak into the room after taking a shower. I was forced to pack up my things and change rooms at 12 o'clock in the morning! 4. The service attitude at the front desk is poor. I called the front desk after the water leaked in the room. No one came to solve the problem. I went to the front desk and took the initiative to find a room. They did not take the initiative to tell me where to go. After cleaning up, I went downstairs to the front desk again to get the new room card. There was nothing during the whole process. I apologize for the whole problem. I went to the front desk at 12 o'clock and took the initiative to urge it twice before it was solved! !

The environment is very good, the hygiene is very clean, and the service is very good. I will come again in the future.

The location of the hotel is convenient to go everywhere, and the facilities are very complete. It is easy to find. The room is clean and bright, the bed is very comfortable, and the service and environment are very satisfactory. Will stay again next time👍👍👍

The service staff are enthusiastic and caring. Whenever a request is made, they can respond quickly and solve it efficiently.

The hotel lobby is elegantly designed and full of artistic atmosphere, and every detail shows elegant taste.