Guest Reviews of Jiangwan Hotel (Harbin Central Street Flood Control Memorial Tower)
8.3/10
1117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.0
Service8.5
Cleanliness8.3
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All reviews(1117)
Positive reviews(958)
Reviews with photos/video(162)
Great location(259)
Convenient location(170)
Amenities were average(113)
Easy to get around(61)
Classy environment(58)
Friendly front desk staff(32)
Fantastic river view(12)
Perfect for kids(9)
Negative reviews(159)
ivonne8a93
Double Room
Stayed in Jan 2025
Family
60 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Location is very good and staff is friendly. The room was very clean and spacious. Right a few meters from the river and the end of the main shopping street of Harbin. Would stay here again.
Response from Property: Dear distinguished guest, hello! Thank you for staying at Jiangwan Hotel. It is a great honor to provide you with a perfect stay experience. We treat every guest as a family member and use our most sincere, enthusiastic and caring warmth to make you feel at home. Thank you again for your affirmation and recommendation. The hotel is located near the Songjiang River. There is Sun Island across the Songhua River in the north, the flood control memorial tower and the century-old Central Street Pedestrian Street in the west, and Zhaolin Park and Sophia Cathedral in the south. It is very convenient for travel. Your support and encouragement are the greatest motivation for our progress. We will continue to work hard to provide good services to our guests. We also hope that you will stay in Jiangwan again. I wish you a happy life!
Atiyah Dinie
River-view Family Room
Stayed in Dec 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 13, 2025
great location, less than 10mins walking distance to Zhaolin Park underground, opposite Stalin Park, walking distance to Zhongyang Street and Cable Car
helpful staff even though they barely speaks english
room was good for the price and location
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Jiangwan Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Jiangwan Hotel looks forward to your visit again!
Euliverse
River-view Family Room
Stayed in Nov 2024
Family
18 review
7.5/10
Posted on Jan 2, 2025
It was our fifth night we decided to stay again here, REASON: LOCATION it was center of everything and value for money, I have 2 kids and they let us stay on the room for free and they also have free breakfast, we stay here for 5nights and the breakfast main dish change everyday. we choose to stay on the higher floor, 6th floor it is different from the room in 2nd floor despite of the same style of room. the room in 2nd floor is quite big and and good, but the room on the 6th floor is the cabinet does not have a door, and it quite old, but its okay we are just here to stay for the night because we go out everymorning, still nothing beat on value for money and location
Response from Property: Dear distinguished guest, hello! Thank you for staying at Jiangwan Hotel. It is a great honor to provide you with a perfect stay experience. We treat every guest as a family member and use our most sincere, enthusiastic and caring warmth to make you feel at home. Thank you again for your affirmation and recommendation. The hotel is located near the Songjiang River. There is Sun Island across the Songhua River in the north, the flood control memorial tower and the century-old Central Street Pedestrian Street in the west, and Zhaolin Park and Sophia Cathedral in the south. It is very convenient for travel. Your support and encouragement are our greatest motivation to move forward. We will continue to work hard to provide good services to our guests. We also hope that you will stay in Jiangwan again. Next time, you must give us a 5-star review~ I wish you a happy life!
Georgia Mae
Double Room
Stayed in Nov 2024
Couples
23 review
10.0/10
Outstanding
Posted on Dec 30, 2024
We stayed here for 2 nights on our trip to Harbin. The hotel is in a great location. It’s within walking distance to most for the major attractions and close to a subway stop. The staff at the hotel were friendly and helpful.
Response from Property: Dear guest, thank you for your review of the hotel! The hotel is located near the Songjiang River. To the north, there is the Sun Island across the Songhua River. To the west, there is the Flood Control Memorial Tower and the Centennial Old Street Central Street Pedestrian Street. To the south, there are Zhaolin Park and Sophia Cathedral. Travel and parking are very convenient. I hope you will stay in Jiangwan again. All staff will serve you wholeheartedly. I wish you a happy life!
ysylutravel
River-view Triple Room
Stayed in Nov 2024
Family
4 review
6.0/10
Posted on Jan 3, 2025
It's an rather old hotel. Interior is old and needs some reno. The view is good. Stayed a total of 8 nights. They will tidy and clear the rubbish. Limited breakfast variety and the counter staff was not very friendly. Instead, the cleaning aunties are friendlier. Location is good. Can walk to Zhongyang Street, St sophia cathedral (needs to walk longer distance).
Response from Property: 尊敬的賓客,感謝您對酒店的點評!沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望您下次的到來能給我們指出我們的不足,我們會努力做到更好。期待能與您在次相遇,祝您生活愉快!
Cui Qin
River-view Family Room
Stayed in Nov 2024
Family
2 review
7.5/10
Posted on Dec 9, 2024
Indeed an outdated hotel room but the location really makes up for all these. Best location with full amenities in the walking distance.
Response from Property: Dear guest, thank you for your review of the hotel! We are a little disappointed that we didn't get your full 5-point praise. Maybe the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come, and we will try our best to do better. I look forward to meeting you again and wish you a happy life!
Guest User
Double Room
Stayed in Oct 2024
Solo travellers
34 review
9.5/10
Amazing
Posted on Jan 5, 2025
Decent and comfortable room in a very good location close to the river and main Walking Street, although the hotel is not very new and modern. Walking distance to some of the city's major attractions. Good option for short stay if you don't expect luxury.
Response from Property: I am very happy to bring you a wonderful stay experience. It is so lucky to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Guest User
Deluxe Standard Room
Stayed in Jan 2025
Travel with friends
3 review
3.0/10
Posted on Feb 25, 2025
Room was nasty dirty, price paid is like a 3 star price but given a 1 star room (budget hotel), falsely advertised with river view but in fact not. Definitely do not recommend at all.
Response from Property: Dear guests, thank you for your review of the hotel! When you book a room, you can see that the rooms with river view are available. The buildings are two-way, and not all rooms face the river view. If you are not satisfied with anything next time, you can communicate with the front desk to help you solve it. The front desk is staffed 24 hours a day, and we also have night shift waiters who can help you. I wish you a happy life!
Guest User
River-view Double Room
Stayed in Jan 2025
Couples
5 review
7.0/10
Posted on Feb 16, 2025
The breakfast was supposed to be varied but it’s not. No coffee or tea. Just strange sugary drink. 5 types of local dishes and boiled eggs. It’s supposed to finish at 9:30 but came down at 9 and and everything was over.
They hardly clean up the room. Just empty the trash bin but they don’t make the bed. The floor is still dirty…
Good location and quiet room. We asked non smoking room and they gave it to us.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。對於未達到您的期望,酒店全體員工表示誠摯的歉意並立即整改加強培訓,祝您生活愉快!
Guest User
Standard Room
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The hotel is old but the location is good. There is no ramp to the lobby, it is inconvenient to get your big luggage into the hotel as there is no porter to help you. It is a couple of minute walk to Songhua River and Flood Control Monument, about seven minute walk to Central Street, and twenty minute walk to the cable car to bring you to the Sun Island. Zhaolin park is about seven minute walk.
The room is clean. The heater temperature is set nicely 24 hours so the room temperature is about 18°C (even though it is -18°C outside). You may also request a portable heater if it is colder or just draw the curtain to allow hot air to flow toward the bed as it is placed right below the window. The bed is comfortable for a good night sleep.
Response from Property: 尊敬的貴賓,您好!感謝您入住江灣大酒店。酒店地處松江畔附近,北有松花江過江就是太陽島,西有防洪紀念塔及百年老街中央大街步行街,南有兆麟公園和索菲亞大教堂。出行都很方便。您的支持與鼓勵是我們前進的最大動力,繼續努力為入住客人提供良好的服務,也希望您再次入住江灣,祝您生活愉快!
Guest User
Deluxe Standard Room
Stayed in Dec 2024
Travel with friends
1 review
7.5/10
Posted on Jan 8, 2025
Location is fantastic, right near Central Street and all the activities at Songhua River. Breakfast was included in our booking, which was very convenient.
There was a problem with one of our booked rooms - the hairdryer didn't work and the shower leaked water everywhere - so they moved us to a bigger room free of charge. No problems with the bigger room. They didn't clean the room during out 3 night stay, just changed the towels, emptied the bins and gave new water bottles. The rooms all seem to be smoking rooms, so there is a lingering scent in the rooms. The rooms themselves are fairly basic, biggest draw card is definitely the location.
Response from Property: Dear guest, thank you for your review of the hotel! We are a little disappointed that we didn't get your full 5-point praise. Maybe the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come, and we will try our best to do better. I look forward to meeting you again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Solo travellers
7 review
3.0/10
Posted on Jan 16, 2025
Bed linen felt dirty. Room was dusty. Construction workers left mess in room on floor. Checked out one day early to sleep in a nicer place. Did not enjoy. But, to be fair, location is convenient.
Response from Property: Dear guest, thank you for your review of the hotel! From your description, this does not sound like our hotel, and the hotel was not decorated and there were no construction workers during the business period. However, we are deeply sorry for your experience during your stay at the hotel. All staff at the hotel sincerely apologize for not meeting your expectations. We look forward to your visit again and wish you a happy life!
Dharmanadi
Deluxe Double Room
Stayed in Nov 2024
Family
6 review
7.0/10
Posted on Jan 6, 2025
Stayed here for 3 nights on our trip to Harbin End of December 2024, the hotel is located only < 100 meters from Harbin People Flood Control Success Memorial Tower and +/- 600 meters to Zhaoln Park subway station.
We came during songhua winter ice festival, hotel staff is very limited english speaking but We dont have issue during check in. The hotel is consider old hotel, they have big rooms but old furniture, the breakfast only 6 to 8 options
Response from Property: 尊敬的賓客,感謝您對酒店的點評!沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望您下次的到來能給我們指出我們的不足,我們會努力做到更好。期待能與您在次相遇,祝您生活愉快!
TsumCandy
Double Room
Stayed in Nov 2024
Travel with friends
2 review
8.5/10
Very Good
Posted on Dec 28, 2024
hotel a bit old but very reasonable price
overall very good.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望您下次的到來能給我們指出我們的不足,我們會努力做到更好。期待能與您在次相遇,祝您生活愉快!
AliciaInChina
Family 4-person Suite
Stayed in Nov 2023
Family
19 review
5.5/10
Posted on Dec 27, 2023
Great little hotel room in a convenient location. It’s an older building and could do with some renovations, but the location makes up for it
Response from Property: Dear guest, thank you for your review of the hotel!The hotel is located near the Songjiang River, with Sun Island across the Songhua River to the north, the Flood Control Memorial Tower and the Centennial Street Central Street Pedestrian Street to the west, and Zhaolin Park and Sophia Cathedral to the south.It is very convenient to travel and park. I hope you will stay in Jiangwan again. All the staff will serve you wholeheartedly and wish you a happy life!