Gran Hotel Manzana Kempinski la Habana

The most luxurious hotel in Havana, located in an old building in the center of the old city, can be regarded as a luxurious place. The highlight is the swimming pool and open-air bar on the rooftop. Have a cup of mojito in the sunset, accompanied by the singing of the live band, and admire the old buildings around. Time seems to stop, and I don't know what day it is in a trance. The room is not small, the roof is very high, and the famous old building of Havana is just outside the window. The bathroom has a shower and a bathtub, and there is plenty of space. There were only four folded paper towels when I checked in, and they were not replenished when I cleaned the room. Later I learned that Cuba was short of paper... If you care, please prepare your own facial tissues in advance. There is no hot water in the room, but there is a small refrigerator and a device similar to a capsule coffee machine. There are two capsules, not coffee, I don't know what kind of tea it is, and it tastes weird. Free Cuban bottled water is provided, but the water is not small and the taste is average. The bedding is OK, and the overall hygiene is acceptable. The window can be opened, and the beautiful scenery is unobstructed. The music was very loud in the evening, and it was noisy until almost 2 a.m. on the first night. I closed the windows and put on earplugs to barely fall asleep. Maybe it was because of the New Year's Day holiday, it was basically quiet before 12 a.m. the next day. US dollar cash can pass through without any problems, but credit cards can't pass through, saying that the facilities were damaged by the hurricane not long ago... I didn't eat in the hotel, and the drinks on the rooftop were so-so. The service attitude in the lobby was good, and the bellhops were very friendly.

The hotel was not open at all and said they would arrange a hotel of the same level

The curtains couldn't be closed and the toilet leaked, causing water in the room and corridor. Called the front desk, but no one came to handle it. When I called again, the line was busy and could not be connected. The room is next to the street, and there is a bar opposite that is very noisy at one or two in the morning! The restaurant on the 6th floor is very unpalatable, the ingredients are not fresh, even the Mojito was discontinued due to lack of certain ingredients. It is known as the best hotel in Havana, but with this level of service, it is ridiculous

A very good hotel, basically reaching the level of domestic five-star hotels. The rooms and bathrooms are large, the air conditioning is always on, and the rooftop view is very beautiful. It is unique.

The hotel is perfect in terms of location. You take the room and wait for the rooms to be vacated. This is a big problem. The guys at the reception could be a little better

The environment is OK, suitable for punching in